All reviews

Rating Breakdown

  • 5
    97% (86 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 94% (84)
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5 / 5 Share

Sept. 25, 2025

Great tools, and exceptional support by the team.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Sept. 24, 2025

Great customer service and easy to use app!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Sept. 24, 2025

I've been using the SureCust App and have to say it's absolutely amazing and incredibly helpful for managing my daily tasks. The interface is user-friendly, and it makes handling forms and data so much easier. However, I recently ran into a frustrating issue where none of the forms were displaying properly on my device. I quickly reached out for support, and the team (or the representative—I think it was a "he" based on our chat) was extremely responsive and helpful. That said, I was a bit surprised and disappointed to be charged $50 for the assistance. Overall, the app is still a solid choice for anyone needing reliable tools, but potential users should be aware of possible fees for support. I'd rate it 4 out of 5 stars—amazing app with minor caveats.

Using app

8 months

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Sept. 24, 2025

Very helpful and quick customer service. thanks for all your help!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Sept. 24, 2025

The app offers very useful features for the website + Excellent support team . Must go for it.

Store

Tottal

Using app

About 20 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Sept. 18, 2025

Excellent app with superb support. I highly recommend anybody looking for custom forms with integrations.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Sept. 12, 2025

Excellent customer service, we needed some help and within minutes we had support and the issue resolved

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Sept. 11, 2025

Getting things tweaked seems very easy and quick. I am just hoping that the forms helps me generate some leads.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Sept. 10, 2025

Very helpful service and fast! The app has been great for what I need specifically for my site. Other apps weren't doing exactly what I needed. Highly recommend

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Aug. 29, 2025

We are happy with the support given from the team

Using app

2 days

Total reviews

5

Average rating

4.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Aug. 28, 2025

Perfect for our needs! We can easily control access so that certain content is visible only to account holders, and the setup/customisation worked fine with our theme. We needed some adjustments since we have our store in different languages, and the friendly and fast customer support helped us with. Thank you.

Using app

6 days

Total reviews

14

Average rating

4.8

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Aug. 9, 2025

Akash was fantastic to work with. He delivered exactly what I wanted. I highly recommend them.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Aug. 5, 2025

Thanks for the great support! Your app is the only one I found that reliably works with traffic from Facebook and Instagram ads. Other contact forms — including Shopify's native form and popular form builders — didn’t work inside in-app browsers. Your form submits perfectly, even from Instagram, which solved a big problem for us. Keep up the great work!

Store

SOUL

Using app

2 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Aug. 4, 2025

Absolutely sensational for what we need! We're able to restrict certain content to account holders only, it's easy to set up and customise based on our theme, and the customer approval process is simple. The support team are incredibly responsive, and are actually willing to help create additional functionalities to suit exactly what we need - I've never had an experience quite like this with a shopify app... beyond 5 stars!!

Store

Chronic

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

Aug. 4, 2025

SureCust Forms Builder & Locks is a game-changer for our store. The form builder is incredibly flexible, allowing us to collect the exact customer information we need — all without any coding. The locking feature is equally powerful — we've been able to restrict access to wholesale pages and special collections with ease. The user interface is clean and intuitive, and the support team is responsive and helpful. If you're looking for an app to build custom forms and control access to parts of your store, this one is a must-have. Highly recommended!

Using app

2 minutes

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

June 19, 2025

Helped fix an issue i had in a timely matter. The service and what they offer is great, highly recommend.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

May 22, 2025

They are so helpful and when I needed some changes to the form, they did a quick and it worked perfectly! I highly recommend them.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

5 / 5 Share

April 30, 2025

We are using this app for new wholesale customer applications, approval and customer creation. The custom forms are flexible and highly configurable. I needed some form fields copied to the customer account fields when the customer is created, and the developers were very responsive to my needs and took care of it. Very impressive customer service!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback.

1 / 5 Share

April 5, 2025

This app forces me to pay for its use. There is a free plan, and I don’t need the paid plan for the time being, but it still requires me to pay. This is very unfriendly. No matter what I click, I will be redirected to the payment page. If you don’t want others to use it for free, you can cancel the free plan.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

March 24, 2025

App is really good to create custom forms and customer service very kind

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review