All reviews

Rating Breakdown

  • 5
    96% (74 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 95% (73)
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5 / 5 Share

Jan. 8, 2025

great customer service and got up in running very quickly. barely no set up is even required. Highly recommend this app for wholesalers.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review

5 / 5 Share

Dec. 30, 2024

I found this app very useful for making custom forms and using them in my store. The custom form-making is full of several features with all the information types that I needed. And the Surecast team is also very helpful, providing support all the time. Thanks for developing this app.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thankyou for your wonderful review

5 / 5 Share

Dec. 29, 2024

This app is exactly what I needed, and functions just as well (if not better) than all the other more expensive apps I’ve tried. I had a lot of trouble setting up my email notifications to my customers with the app for some reason, but customer service did it for me so fast!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review

5 / 5 Share

Dec. 26, 2024

Awesome help. Great forms. Thank you so much.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review

5 / 5 Share

Dec. 12, 2024

Amazing customer service. Nery helpful and patient. What a team!

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review

5 / 5 Share

Dec. 11, 2024

I used to use the Shopify form. But they don't have the features I need, like auto approval, customer tags and redirect to login. This app is very good. I created custom forms for 2 of my B2B stores. It's easy to create, customizable and meets all my needs. I contacted support once for a customization and got a response in a second! They get the job done very quickly. I recommend this app!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review.

5 / 5 Share

Dec. 9, 2024

The support provided was exceptionally prompt, surpassing my expectations. The team demonstrated a high level of technical expertise in understanding requirements and resolving issues efficiently. Overall, I am very much satisfied with the service.

Store

Brilla

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review

5 / 5 Share

Nov. 30, 2024

Lighting fast support, easy to set up and... again, great support. Our request for supports were addressed within seconds! You can't go wrong trying this app, 100% go for it.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review.

5 / 5 Share

Nov. 17, 2024

Thank you for providing excellent customer service! Your team is the best—always quick to respond, offering a wide range of services beyond the app, and consistently available to assist. I highly recommend SureCust!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review.

1 / 5 Share

Nov. 8, 2024

Infinite load of contact form on my website - what I got here.

Store

Lupin

Using app

About 10 hours

Total reviews

2

Average rating

1.0

Developer Reply

I want to extend my sincere apologies for the loading issues you experienced with our app on your Shopify store. We understand that seamless performance is essential to your business, and I'm truly sorry for any disruptions this may have caused.

5 / 5 Share

Oct. 31, 2024

Had some issues with integration, fast response and they were able to get it set up within an hour.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review.

5 / 5 Share

Oct. 28, 2024

I’m genuinely grateful for the SureCust team's support with the registration forms app. From the moment I reached out, they responded incredibly fast and provided detailed, helpful guidance that made the setup process smooth and efficient. Their expertise shines through, and it’s clear they genuinely care about their users’ success. Every time I had a question, they were there to assist without delay, making sure I had everything I needed. It’s rare to find a support team that’s both quick and so genuinely dedicated. Thank you, SureCust, for going above and beyond!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review.

5 / 5 Share

Oct. 23, 2024

The app is great and very easy to use with tons of options. The best is their support team which is very quick and helpful

Store

My Store

Using app

About 23 hours

Developer Reply

Thank you for your wonderful review.

5 / 5 Share

Oct. 22, 2024

This Tool is insane! Just easy and so powerful. Very good features and nice UI. Also very good support with super fast reaction. Just a flawless app. Greetings from Germany.

Using app

--

Total reviews

2

Average rating

4.5

Developer Reply

Thankyou for your wonderful review.

5 / 5 Share

Oct. 20, 2024

Very responsive, knowledgable and quick to implement. Will definitely use them in the future.

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review.

5 / 5 Share

Oct. 9, 2024

Tech support team is very responsive and fast to help! very impressed

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review

5 / 5 Share

Oct. 3, 2024

Fantastic fantastic fantastic customer service. Also helped us solve an issue that another app had presented. All in all, love this app!!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review

5 / 5 Share

Oct. 3, 2024

Great product, direct integration with shopify and directly integrates with account verification emails sent through shopify. Perfect for wholesale stores that want to eliminate the manual collection of business info, and I love that you can automatically approve accounts, that makes the user experience 10 times better!

Using app

About 16 hours

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your wonderful review

5 / 5 Share

Sept. 30, 2024

The best app ever, I found exactly what I needed for my store. Had to fix a bug, the support was really quick and fixed the bug for me. Best support and app ever. Highly recommended if anyone needs this feature.

Using app

About 14 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review

5 / 5 Share

Sept. 26, 2024

The app functions perfectly! I Requested a few adjustments, and they addressed my additional requests and implemented those features within a day. Great App and Customer Support! I hope they continue to grow and create more apps. Thanks again.

Using app

5 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review