DropShipping AI ‑ AppScenic
AppScenic - Smart AI Dropshipping | US/UK/EU | 1M+ Products
Rating
4.3
feedback
27
chart
#3,462
All reviews
Review RSS Feed
Nov. 10, 2025
We have found a reliable partner in the dropshipping industry, providing high-quality goods and exceptional support. Our experience with the application over the past eight months has been positive, and we recommend it to others. We encourage the continuation of this excellent service.
Aug. 8, 2025
This app is absolutely amazing!! The great selection of products is outstanding!! The app ability to upload straight into my Shopify stores is so helpful
July 14, 2025
It has many products very good. Also you dont have to do anything to bring the product to your store
June 6, 2025
It is user friendly and easy to find and add products to whatever selling platform you use. In my case it was Shopify. Thanks AppScenic!
Feb. 3, 2025
Very clean and organized. Great features. The follow up on service requests takes longer than I'd like, but I like the dropshipping part of their service better than the other one I have used.
Nov. 21, 2024
One of the best apps for Dropshipping i have used. Very easy to navigate, lots of great products in different niches. I like the profit feature. I do feel information requests for products should be handled quicker. Apart from that i would recommend them!
Nov. 25, 2024
This is John, a dropshipper from Sydney, Australia. I would like to share my honest review of Appscenic, based on my experience as a seller on eBay. First, the customer support at Appscenic is friendly but lacks professionalism. Even for simple inquiries, a ticket needs to be submitted, and sometimes it takes 1-3 days to get a response. There were instances where it took 2-3 days, especially if the issue arose during the weekend. This was very inconvenient, especially in urgent situations that require immediate assistance. Another significant issue I encountered is that some of Appscenic’s suppliers do not allow returns. I was unaware of this, and none of my peers knew about it either. You need to carefully check the return policies for each supplier. From my perspective as a dropshipper, it’s crucial to get quick and professional support in urgent situations. However, Appscenic's customer support seems to lack the necessary expertise. Simple questions require a ticket to be issued, and responses can take up to 24 hours or even 3 days, depending on the situation. This leads to a lot of frustration, and ultimately, it can affect profitability. By comparison, other platforms like CJdropshipping offer responses in 2–5 minutes with detailed guidance and chat support, which is a stark contrast to the delays I experienced with Appscenic. Regarding the biggest issue I encountered: I recently listed Christmas decorations from Vida XL (a supplier on Appscenic) on eBay. After my buyer received the product, they noticed a significant difference between the photos on Appscenic and the actual item. They filed a return claim on eBay, which was accepted. I requested pictures from the buyer, and the situation seemed valid, especially since these were decorations, and the quality difference was apparent. I decided to offer a free return to the buyer and contacted Appscenic to initiate the return process. As always, Appscenic required me to submit a ticket. After 2-3 days, I received an email from Vida XL, stating that they no longer accept returns in the U.S. I was shocked. In today’s world, it’s hard to believe that some suppliers don’t allow returns. Despite this, I honored my promise to the buyer and offered a free return. The buyer was surprised by Vida XL’s refusal to accept returns and thanked me for handling the return on my own. However, here’s where it gets even more confusing: I later found that on Syncee, Vida XL allows returns within 14 days. I had just received an email from Appscenic stating that Vida XL US does not accept returns, so this left me feeling very confused. Why does Vida XL have different return policies depending on the platform? This is a major concern. If we can’t even rely on consistent return policies, which platform should we trust? I’m sharing this review along with the emails I received from Appscenic about Vida XL’s no-return policy, as well as the information from Syncee about the 14-day return policy. This is my honest feedback. * sorry. I can't attach the images here.
Hello John, Thank you for taking the time to share your detailed feedback. We genuinely appreciate your honesty and the opportunity to address the concerns you’ve raised. First, we sincerely apologize for any inconvenience you experienced with both our support and the return policy of VidaXL US. Your feedback helps us improve, and we want to clarify the situation to ensure there’s no misunderstanding. Regarding VidaXL US Return Policy, on December 1, 2023, VidaXL US implemented a policy change where they no longer accept returns for any reason. This is their decision and applies to all dropshipping platforms, not just AppScenic. You can find more information about their return policy directly on their Help Center platform here: https://www.dropshippingxl.com/standard-return.html. We also make this information accessible within our product catalog. For any VidaXL product, you can click on the Return Policy tab to see this policy clearly outlined. We understand that this can be a challenging adjustment, but we believe that transparency is key to helping our retailers make informed decisions about the products they choose to sell. In other countries like the UK or EU, they still accept returns, so ensure you look at the right products (location) when you check other platforms. About the confusion with other platforms, such as Syncee, offering a 14-day return policy for VidaXL US products: We cannot comment on the policies or practices of other platforms, but we encourage you to verify this information directly with VidaXL US if needed. On our platform, we work hard to ensure that the policies of every supplier are accurately reflected. Regarding customer support, we strive to provide prompt and professional assistance for all retailers. We are live on 24/7 live chat support from Monday to Friday, and our average response time for tickets and emails is typically under 24 hours. In fact, most inquiries are resolved on the same day. However, in some cases, especially when the issue involves third parties (e.g., suppliers or shipping companies), we need to wait for their responses before we can fully resolve the matter. This may result in occasional delays, but we are committed to keeping you updated throughout the process. We truly value your feedback about how delays impacted your business and profitability, and we will use this as motivation to further optimize our support workflows. Finally, we’d like to address your feedback about product transparency and supplier management. As a software platform, we connect retailers like you with suppliers and automate the syncing of products and orders. While we don’t own inventory or manage warehouses, we continuously work to improve how information such as return policies and product details are displayed in our catalog to avoid confusion. We regret that this situation negatively impacted your business. We’re here to support you and ensure that your experience moving forward is smoother and more positive. Please don’t hesitate to reach out to our live chat or support team if you have further questions or concerns. Thank you again for your feedback, and we hope to have the chance to improve your experience with us in the future. Best regards, AppScenic Support Team
Oct. 2, 2024
I'm using it for my Shopify store. I was using other apps as well, but they were too complicated and inconvenient, so I canceled them and will only use Appscenic from now on. This app is easy to use even for first time users, the items are also trusted and especially the order processing is fast and accurate.
July 11, 2024
I had a issue with connecting my store. I try everything but no luck so I sent a e=mail to your support team explaining my issue and they fix it for me and they did in one day. I have other selling platforms and they take two or three days to respond if at all but your team did in one day. Thank you for the fast service.
July 8, 2024
While starting with AppScenic was rocky due to the limited experience with anything like this we have come to like the company the system and the rep we have help us consistently. we would recommend this distribution system.
June 18, 2024
The app is good and easy to use. It works with Shopify platform. There are some things that may be can be better. There are providers with good products, but with big shipping costs for EU. It’s good to be less for all EU. As well some providers don’t provide exchanges or return when the size doesn’t fit! And arrangement time for return 7days, which can be more. But in general i like the app and i think that all that can be arranged in the future. Good app!
May 22, 2024
AppScenic is an awesome app that allows you to connect with platforms such as Shopify etc. It's very easy to set up and you can import products to your Shopify store with a single click. I can highly recommend this app.
Glad you are enjoying Appscenic. We are adding top local suppliers every week from the US, UK, EU, and more. This way, you can select from over 1 million quality products and enjoy fast shipping times (2-5 days).
May 1, 2025
So far I'm not impressed. After taking a the subscription and spending 5 days sorting out categorising items after importing 5000 items, I quickly receive my 1st order only to find it refunded due to being out of stock WTF! I have to let my customer down, which AppScenic won't give a crap about but not only that they credit your account and so you don't actually receive your money back. It turned out that my order was cancelled due to seller in the United Kingdom (GB-2022-1365) only selling to 'exclusive' resellers who don't like competition and so are contacting the seller requesting to cancel any orders that they receive!!! If you're in the UK I would avoid wasting your time importing products from this seller, which you can still do by the way, as your order will be cancelled and you'll have an upset customer of your own to deal with. Shame because all the decent stuff in the UK is with this seller. If they won't sell to resellers, then they SHOULD NOT BE ON THE PLATFORM and resellers shouldn't be allowed to import thousands of products at a time followed by days spent adjusting each item to fit their own website. Other orders have gone through fine. I DOWNGRADED this from 4* to 1* because this seller should not be on AppScenic. Update: It goes from bad to worse. Paid subscription and after a year or so my subscription is cancelled with some nonsense that my bank wouldn't honour the subscription. The account is very healthy so I knew this was nonsense. I had resubscribe but afterwards noticed that I was now paying 10% transaction fees when these were removed a year ago. I questioned the fee and was told that trial accounts are still charged this fee. I had to resubscribe because AppScenic cancelled my subscription under bogus claims!!! More scam behaviour by this company. Beware if joining, some very strange things occur on this platform.
Hello, We sincerely apologize for the inconvenience caused by the cancellation of your order. We understand how frustrating it must be, especially after investing time in preparing your store. Rest assured, we take situations like this seriously and are committed to providing the best possible experience for our users. Upon receiving your feedback, we took immediate action to address the issue. As discussed during our live chat yesterday, the supplier changed their availability policy for certain products, resulting in the cancellation of your order. We apologize for any confusion this may have caused. Regarding the refund process, please be assured that the funds are automatically refunded to your wallet with us. You can withdraw the funds at any time by sending a request to [email protected]. We appreciate your understanding and patience as we work to resolve this matter promptly. If you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team. Thank you for your continued support. Best regards, Customer Support Team AppScenic
Feb. 21, 2024
Fraud dont even get trial for this app they will keep on charging you for next 3-4 months. Fraud company customer support not even willing to refund money
We understand your frustration and apologize for any inconvenience you've experienced. However, we'd like to provide some clarity on our subscription process for everyone reading this in the future. During the 7-day free trial period, you have the flexibility to cancel at any time without incurring charges. Once the trial ends, Shopify Billing automatically initiates billing according to its schedule, over which we have no control. We want to assure you that cancelling your subscription is straightforward and can be done at any time through your account with us here: https://retailer.appscenic.com/#my-subscription. Your subscription will then be automatically terminated at the end of the billing cycle after that. It's important to note that this billing model is standard practice for subscription-based services and is not unique to our platform. We apologize again for any confusion and inconvenience this may have caused. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. Best regards, AppScenic Team
Jan. 29, 2024
My experience with the Appscenic app has been nothing short of fantastic. The user-friendly interface and meticulously organized product catalogue make navigation effortless. The top-notch quality of the products is noteworthy, and the added convenience of sourcing items shipped from America adds to its appeal. One standout feature of Appscenic is its outstanding online support. The team not only responds promptly but also demonstrates a high level of professionalism in their assistance. Knowing that reliable help is just a message away enhances the overall user experience. In summary, I wholeheartedly award Appscenic a well-deserved 5-star review for its overall excellence.