All reviews

Rating Breakdown

  • 5
    73% (30 ratings)
  • 4
    7% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (7 ratings)

Reviews with Text

  • 100% (41)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 30, 2025

AppScenicを契約しましたが、説明されていた機能や提供内容と、実際のサービスに重大な相違がありました。また、不誠実な料金表示もありました。私はこれらの問題に気づき、契約からわずか24時間以内に全額返金を求めました。しかし、サポートは問題が全く解決しないまま、一方的にチケットをクローズしました。「緊急:全額返金要求」にもかかわらず、返金は実行されていません。迅速かつ正当な要求を無視した対応は、非常に不誠実です。サービスを使えないまま料金だけを請求されています。これから導入を検討される方は、契約内容とサポート体制を慎重に確認してください。

Store

OUT

Using app

9 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 10, 2025

We have found a reliable partner in the dropshipping industry, providing high-quality goods and exceptional support. Our experience with the application over the past eight months has been positive, and we recommend it to others. We encourage the continuation of this excellent service.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2025

My Experience with AppScenic.com Dropshipping After using AppScenic for several months, I can confidently say they are one of the most reliable dropshipping platforms I’ve worked with. What stood out most to me was their commitment to customer satisfaction — even after 8 months of trying, they still issued me a refund. That level of integrity is rare in this industry, and it shows they genuinely care about their users and reputation. What I loved about AppScenic: Smooth integration with major marketplaces like Walmart, Amazon, Shopify, and more. A wide range of quality products and suppliers to choose from. Responsive support team that listens and takes action, even on tough cases. Their refund policy showed me they value long-term trust over short-term profit. Where AppScenic could improve further: Simplify Returns: If a product arrives damaged, the supplier should handle the return directly without putting extra burden on sellers. This would save sellers time, stress, and unhappy customers. Extend Return Windows: Many top marketplaces like Walmart and Amazon require sellers to provide at least 30 days return policies. AppScenic should push suppliers to align with this standard across the board. Supplier Responsibility: Suppliers should be held accountable for damaged or defective products, covering the return shipping and replacement without unnecessary hurdles. Final Thoughts: AppScenic has already proven themselves as a trustworthy dropshipping partner by backing their users even months later. If they implement easier return processes and standardized 30-day return policies, they could easily become the top choice for every serious dropshipper.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

I highly recommend appscenic for dropshipper who wants to simplify the process to market the products. It has a wide variety of products, ai tool that helps promote the products. The respond of the support's team was fast and reliable.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

It has many products very good. Also you dont have to do anything to bring the product to your store

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

It is user friendly and easy to find and add products to whatever selling platform you use. In my case it was Shopify. Thanks AppScenic!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2025

Store integration is quick and easy. Thanks,

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 3, 2025

Very clean and organized. Great features. The follow up on service requests takes longer than I'd like, but I like the dropshipping part of their service better than the other one I have used.

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 12, 2025

I tried every known platform for months and i can finally say that this one is the best by far in my eyes. Easy to use, great functions, and so far no issues with any suppliers. I can highly recommend Appscenic.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Appsenic is a good solid dropshipping app, many features and local stock items to sell, some of the products are listed as single items when really they are variants of the same item, it would be better to have them combined in appsenic as its quite painful merging them in shopify is my only critacisim

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 21, 2024

One of the best apps for Dropshipping i have used. Very easy to navigate, lots of great products in different niches. I like the profit feature. I do feel information requests for products should be handled quicker. Apart from that i would recommend them!

Using app

About 1 month

Total reviews

9

Average rating

5.0

1 / 5 Share

Nov. 25, 2024

This is John, a dropshipper from Sydney, Australia. I would like to share my honest review of Appscenic, based on my experience as a seller on eBay. First, the customer support at Appscenic is friendly but lacks professionalism. Even for simple inquiries, a ticket needs to be submitted, and sometimes it takes 1-3 days to get a response. There were instances where it took 2-3 days, especially if the issue arose during the weekend. This was very inconvenient, especially in urgent situations that require immediate assistance. Another significant issue I encountered is that some of Appscenic’s suppliers do not allow returns. I was unaware of this, and none of my peers knew about it either. You need to carefully check the return policies for each supplier. From my perspective as a dropshipper, it’s crucial to get quick and professional support in urgent situations. However, Appscenic's customer support seems to lack the necessary expertise. Simple questions require a ticket to be issued, and responses can take up to 24 hours or even 3 days, depending on the situation. This leads to a lot of frustration, and ultimately, it can affect profitability. By comparison, other platforms like CJdropshipping offer responses in 2–5 minutes with detailed guidance and chat support, which is a stark contrast to the delays I experienced with Appscenic. Regarding the biggest issue I encountered: I recently listed Christmas decorations from Vida XL (a supplier on Appscenic) on eBay. After my buyer received the product, they noticed a significant difference between the photos on Appscenic and the actual item. They filed a return claim on eBay, which was accepted. I requested pictures from the buyer, and the situation seemed valid, especially since these were decorations, and the quality difference was apparent. I decided to offer a free return to the buyer and contacted Appscenic to initiate the return process. As always, Appscenic required me to submit a ticket. After 2-3 days, I received an email from Vida XL, stating that they no longer accept returns in the U.S. I was shocked. In today’s world, it’s hard to believe that some suppliers don’t allow returns. Despite this, I honored my promise to the buyer and offered a free return. The buyer was surprised by Vida XL’s refusal to accept returns and thanked me for handling the return on my own. However, here’s where it gets even more confusing: I later found that on Syncee, Vida XL allows returns within 14 days. I had just received an email from Appscenic stating that Vida XL US does not accept returns, so this left me feeling very confused. Why does Vida XL have different return policies depending on the platform? This is a major concern. If we can’t even rely on consistent return policies, which platform should we trust? I’m sharing this review along with the emails I received from Appscenic about Vida XL’s no-return policy, as well as the information from Syncee about the 14-day return policy. This is my honest feedback. * sorry. I can't attach the images here.

Using app

About 2 months

Total reviews

1

Average rating

2.0

Developer Reply

Hello John, Thank you for taking the time to share your detailed feedback. We genuinely appreciate your honesty and the opportunity to address the concerns you’ve raised. First, we sincerely apologize for any inconvenience you experienced with both our support and the return policy of VidaXL US. Your feedback helps us improve, and we want to clarify the situation to ensure there’s no misunderstanding. Regarding VidaXL US Return Policy, on December 1, 2023, VidaXL US implemented a policy change where they no longer accept returns for any reason. This is their decision and applies to all dropshipping platforms, not just AppScenic. You can find more information about their return policy directly on their Help Center platform here: https://www.dropshippingxl.com/standard-return.html. We also make this information accessible within our product catalog. For any VidaXL product, you can click on the Return Policy tab to see this policy clearly outlined. We understand that this can be a challenging adjustment, but we believe that transparency is key to helping our retailers make informed decisions about the products they choose to sell. In other countries like the UK or EU, they still accept returns, so ensure you look at the right products (location) when you check other platforms. About the confusion with other platforms, such as Syncee, offering a 14-day return policy for VidaXL US products: We cannot comment on the policies or practices of other platforms, but we encourage you to verify this information directly with VidaXL US if needed. On our platform, we work hard to ensure that the policies of every supplier are accurately reflected. Regarding customer support, we strive to provide prompt and professional assistance for all retailers. We are live on 24/7 live chat support from Monday to Friday, and our average response time for tickets and emails is typically under 24 hours. In fact, most inquiries are resolved on the same day. However, in some cases, especially when the issue involves third parties (e.g., suppliers or shipping companies), we need to wait for their responses before we can fully resolve the matter. This may result in occasional delays, but we are committed to keeping you updated throughout the process. We truly value your feedback about how delays impacted your business and profitability, and we will use this as motivation to further optimize our support workflows. Finally, we’d like to address your feedback about product transparency and supplier management. As a software platform, we connect retailers like you with suppliers and automate the syncing of products and orders. While we don’t own inventory or manage warehouses, we continuously work to improve how information such as return policies and product details are displayed in our catalog to avoid confusion. We regret that this situation negatively impacted your business. We’re here to support you and ensure that your experience moving forward is smoother and more positive. Please don’t hesitate to reach out to our live chat or support team if you have further questions or concerns. Thank you again for your feedback, and we hope to have the chance to improve your experience with us in the future. Best regards, AppScenic Support Team

5 / 5 Share

Oct. 2, 2024

I'm using it for my Shopify store. I was using other apps as well, but they were too complicated and inconvenient, so I canceled them and will only use Appscenic from now on. This app is easy to use even for first time users, the items are also trusted and especially the order processing is fast and accurate.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

I highly recommend this app! It offers a great selection of suppliers, is very user-friendly, and the customer service is outstanding. They respond quickly and efficiently to any inquiries, making managing my business much easier.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Excellent integration with Shopify and a very helpful customer service. I really enjoy working with AppScenic, be it product descriptions, pricing formulas or just browsing their catalogue for the next potential dropshipping product.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Amazing app, easy to use and works great! Totally recommend it. :)

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

What I find great about AppScenic is their excellent customer service and easy to navigate layout. I've also been experimenting with some of their AI tools and they have saved me a ton of time. I'm happy to see they are constantly working to on implementing new tools and ways to make our lives easier. I've also been impressed by the huge selection of products to choose from. Definitely highly recommended.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

I am using this for my Shopify store. I have tried other apps but now I have cancelled them and using only Appscenic. This is very user friendly and very easy to use even for someone like me who is very new in this industry. Highly recommend especially to someone new like me - you can trust items from Appscenic in general.

Store

My Store

Using app

About 1 month

5 / 5 Share

July 18, 2024

I have been using this for my Shopify store and is easy to use even when you are a beginner like me. I have tried other apps as well and I can say that I decided to stick with AppScenic because it is well organised and structured, everything is straightforward and user friendly it also gives you acces to high quality suppliers and the products, orders & inventory are easy to manage through the app. Highly recommend it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

I had a issue with connecting my store. I try everything but no luck so I sent a e=mail to your support team explaining my issue and they fix it for me and they did in one day. I have other selling platforms and they take two or three days to respond if at all but your team did in one day. Thank you for the fast service.

Using app

15 days

Total reviews

6

Average rating

4.8