All reviews

Rating Breakdown

  • 5
    73% (30 ratings)
  • 4
    7% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (7 ratings)

Reviews with Text

  • 100% (41)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 8, 2024

While starting with AppScenic was rocky due to the limited experience with anything like this we have come to like the company the system and the rep we have help us consistently. we would recommend this distribution system.

Using app

11 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 28, 2024

I recently discovered AppScenic, and I can say it has revolutionized my dropshipping business. From intuitive navigation to remarkable customer support, AppScenic exceeds expectations on every front. I appreciate the SEO, the AI tools and also the integration capabilities. Whether you’re using Shopify, WooCommerce, or another platform, AppScenic seamlessly integrates, making it easier to manage your store and sync your inventory. The fact that it supports multi-channel selling is an added bonus, helping to broaden my market reach effortlessly. I would highly recommend it!

Store

Andisa

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

I have had a fantastic experience with AppScenic. The customer service provided by Fran has been exceptional. She has been incredibly helpful with any queries I had, ensuring that all my concerns were addressed promptly and efficiently. AppScenic also offers a great selection of products, making it easy to find what I need. I highly recommend AppScenic for their excellent customer service and wide range of quality products.

Using app

20 days

Total reviews

2

Average rating

5.0

4 / 5 Share

June 18, 2024

The app is good and easy to use. It works with Shopify platform. There are some things that may be can be better. There are providers with good products, but with big shipping costs for EU. It’s good to be less for all EU. As well some providers don’t provide exchanges or return when the size doesn’t fit! And arrangement time for return 7days, which can be more. But in general i like the app and i think that all that can be arranged in the future. Good app!

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

June 11, 2024

I love AppScenics platform, adding products to my store was a breeze. My only thing is finding unique products tends to be tough. Maybe adding sections that spotlight unique products in the future would be helpful

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback. We are making it as easy as possible to add products in bulk to your Shopify store. We are glad you are enjoying that feature.

1 / 5 Share

June 11, 2024

They have to do a better job of vendor management. Over the course of two weeks, over 40 orders were not fulfilled, which caused me to cancel a lot of orders and impacted my relationship with a major retailer. They could not get the supplier to fulfill the orders in a timely manner and did not reimburse my monthly fee in good faith. I had to scramble to fulfill orders from other reliable vendors. When orders are cancelled they do not provide reason, just leaving you in the wind. Watch them closely. They DO NOT provide a turnkey solution; it is not passive; you have to work with them.

Store

Conchel

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Thank you for sharing your feedback. We’re genuinely sorry to hear about the difficulties you experienced with unfulfilled orders. The supplier you mentioned did face an unexpected disruption due to a severe storm that caused their warehouse to close for several weeks. This situation was a force majeure event, completely beyond anyone’s control. As soon as we became aware of the issue, we promptly unpublished all products from that supplier and informed our users about the disruption. We sincerely apologize for any inconvenience this caused and understand how frustrating it must have been. As a software company, our role is to automate product and order syncing between suppliers and retailers, but we do not manage the inventory or warehouses ourselves. If there is anything else we can assist you with moving forward or if you have additional concerns, please don't hesitate to reach out to our support team at [email protected]. We value your partnership and hope to have the opportunity to work with you again under more favorable circumstances. Best regards, AppScenic Support Team

5 / 5 Share

May 22, 2024

AppScenic is an awesome app that allows you to connect with platforms such as Shopify etc. It's very easy to set up and you can import products to your Shopify store with a single click. I can highly recommend this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad you are enjoying Appscenic. We are adding top local suppliers every week from the US, UK, EU, and more. This way, you can select from over 1 million quality products and enjoy fast shipping times (2-5 days).

5 / 5 Share

June 20, 2024

Appscenic are second to none as a dropshipping supplier and partner to my absolutely pets Shopify store. The app is a dream to use, no confusion or long winded musts and must not. They have a high quality range of products, great prices and shipping. Autofullfillment makes them.my go to people to help me find success in my business. Help is always available, prompt and professional from the app. They have useful tools such as price formulas to help setting prices for my products. Don't waste time looking every where else all you need is right here in Appscenic! Rob

Using app

About 1 month

Total reviews

11

Average rating

4.5

Developer Reply

Glad to hear you enjoyed talking to our customer support team. We are here to help and guide you on your dropshipping journey

1 / 5 Share

May 1, 2025

So far I'm not impressed. After taking a the subscription and spending 5 days sorting out categorising items after importing 5000 items, I quickly receive my 1st order only to find it refunded due to being out of stock WTF! I have to let my customer down, which AppScenic won't give a crap about but not only that they credit your account and so you don't actually receive your money back. It turned out that my order was cancelled due to seller in the United Kingdom (GB-2022-1365) only selling to 'exclusive' resellers who don't like competition and so are contacting the seller requesting to cancel any orders that they receive!!! If you're in the UK I would avoid wasting your time importing products from this seller, which you can still do by the way, as your order will be cancelled and you'll have an upset customer of your own to deal with. Shame because all the decent stuff in the UK is with this seller. If they won't sell to resellers, then they SHOULD NOT BE ON THE PLATFORM and resellers shouldn't be allowed to import thousands of products at a time followed by days spent adjusting each item to fit their own website. Other orders have gone through fine. I DOWNGRADED this from 4* to 1* because this seller should not be on AppScenic. Update: It goes from bad to worse. Paid subscription and after a year or so my subscription is cancelled with some nonsense that my bank wouldn't honour the subscription. The account is very healthy so I knew this was nonsense. I had resubscribe but afterwards noticed that I was now paying 10% transaction fees when these were removed a year ago. I questioned the fee and was told that trial accounts are still charged this fee. I had to resubscribe because AppScenic cancelled my subscription under bogus claims!!! More scam behaviour by this company. Beware if joining, some very strange things occur on this platform.

Using app

About 2 years

Total reviews

4

Average rating

2.3

Developer Reply

Hello, We sincerely apologize for the inconvenience caused by the cancellation of your order. We understand how frustrating it must be, especially after investing time in preparing your store. Rest assured, we take situations like this seriously and are committed to providing the best possible experience for our users. Upon receiving your feedback, we took immediate action to address the issue. As discussed during our live chat yesterday, the supplier changed their availability policy for certain products, resulting in the cancellation of your order. We apologize for any confusion this may have caused. Regarding the refund process, please be assured that the funds are automatically refunded to your wallet with us. You can withdraw the funds at any time by sending a request to [email protected]. We appreciate your understanding and patience as we work to resolve this matter promptly. If you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team. Thank you for your continued support. Best regards, Customer Support Team AppScenic

1 / 5 Share

Feb. 21, 2024

Fraud dont even get trial for this app they will keep on charging you for next 3-4 months. Fraud company customer support not even willing to refund money

Using app

17 days

Total reviews

5

Average rating

4.2

Developer Reply

We understand your frustration and apologize for any inconvenience you've experienced. However, we'd like to provide some clarity on our subscription process for everyone reading this in the future. During the 7-day free trial period, you have the flexibility to cancel at any time without incurring charges. Once the trial ends, Shopify Billing automatically initiates billing according to its schedule, over which we have no control. We want to assure you that cancelling your subscription is straightforward and can be done at any time through your account with us here: https://retailer.appscenic.com/#my-subscription. Your subscription will then be automatically terminated at the end of the billing cycle after that. It's important to note that this billing model is standard practice for subscription-based services and is not unique to our platform. We apologize again for any confusion and inconvenience this may have caused. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. Best regards, AppScenic Team

5 / 5 Share

Feb. 15, 2024

amazing app

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

This has helped my store grow by 200%! I am so grateful for Appscenic!!

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

My experience with the Appscenic app has been nothing short of fantastic. The user-friendly interface and meticulously organized product catalogue make navigation effortless. The top-notch quality of the products is noteworthy, and the added convenience of sourcing items shipped from America adds to its appeal. One standout feature of Appscenic is its outstanding online support. The team not only responds promptly but also demonstrates a high level of professionalism in their assistance. Knowing that reliable help is just a message away enhances the overall user experience. In summary, I wholeheartedly award Appscenic a well-deserved 5-star review for its overall excellence.

Using app

About 2 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

Great product selection at competitive prices and fast delivery, easy to sync. I hope you can add more product sorters like day returns and retired stocks.

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 7, 2023

** update 2, I did receive a refund after threats were exchanged. From the little I got a chance to test the app works as it should (but I've never made a product from it live on my site or sold anything from it for transparency. *update 1: after being charged for the first month when I knew I'd cancelled on the 7th day of my trial I asked for a refund and got sent a screenshot showing that I canceled the app 7 days after installing but at 8.12am, "but you installed it at 7.54am". It doesn't matter apparently that Shopify just tells you the DATE your trial expires on, or that we are all in different time zones in e-commerce. I "used" their app for 18min over the 168hr trial period so too bad. Just a warning to make sure you cancel on day 6 if you are going to.

Using app

14 days

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for the review, we wish you all the best and success with the store.

5 / 5 Share

June 28, 2023

This app helps to streamline the dropshipping process. When we discovered a problem with a supplier invoice we used the chat where we instantly chatted with a real person. They took the time to understand the issue, asked a member of their team when the query was out of their area of knowledge and they came back very quickly with a solid answer. They also admitted that there had been a mistake on their end and didn't try to cover up or pass it off. They just got on with fixing it. Really appreciate a company that can work professionally like this. We all make mistakes sometimes and it's what you do afterwards that counts. Support you can really count on here. Thanks

Using app

4 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 21, 2024

Brilliant app,easy to set up and navigate ans select how you want to search products. The support are really helpful and are always wiling to help. I highly recommend this app. Follow up. Their updates with the AI inputs, have helped soo much. Always ready and able to answer questions. I can't explain how happy I am to have you working alongside me. Thank you.

Using app

10 months

Total reviews

41

Average rating

4.9

Developer Reply

Thank you for your kind words! We're thrilled to hear that you find our app brilliant and easy to use. Our support team is dedicated to providing excellent assistance, so we're glad they were able to help you. We appreciate your recommendation and if you have any further questions or need assistance, feel free to reach out. Best regards, AppScenic Team

4 / 5 Share

June 7, 2023

I love this App. This is my only supplier of the home decor section of my store. While some of the items are a bit expensive, the quality offered is excellent. Navigating the app is super easy and I love the notifications I get when new Suppliers are onboard. I would strongly recommend AppScenic for all your home décor needs among other things. FYI i bought myself a side table from them and its such an accent piece for my living space. #loveit

Store

FZwear

Using app

Over 1 year

Total reviews

8

Average rating

4.3

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that you love using AppScenic as your sole supplier for the home decor section of your store. We take pride in curating a wide range of high-quality products for our users. We understand that pricing is an important factor, and while some items may be a bit expensive, we strive to ensure that the quality matches the value. We're glad to hear that you appreciate the excellent quality offered by our suppliers. We're delighted that you find navigating the app easy and enjoy receiving notifications when new suppliers come onboard. Our goal is to provide a seamless and enjoyable experience for our users. It's fantastic to hear that the side table you purchased from us has become an accent piece in your living space. We love hearing about the satisfaction and joy our products bring to our customers. Thank you for recommending AppScenic for home decor and more. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! Best regards, AppScenic Team

1 / 5 Share

Feb. 17, 2023

I spent so much time and effort on AppScenic, sourcing products, adding them to my store, re-writing the descriptions, and doing market research. I decided that I would be fine with getting 0% discount to start (as their premium plan provides a better discount), and downgraded to their free plan. After 1 month of doing all of this work however, AppScenic just deleted all of my products from my store. I had an entire campaign ready to go including influencers, email campaigns, social promo (as I already have a community), but all of the products are just completely gone. I reached out to customer service and their resolution to get my products back is to pay an extra $47 and redo all of the product descriptions. If they had provided some other solution or cared at all, I may have considered redoing all of the work. During this process, I did some digging and found their premium products on other apps for free as well.

Using app

About 1 month

Total reviews

5

Average rating

3.4

Developer Reply

Hello, We are sorry to hear about your experience, but as our customer support already informed you, you can not have products pushed to the store with a free account or process any orders. So once you canceled your subscription and downgraded your account to the free plan, you also agreed to delete the products from your store. When you click on the Cancel button, there is a big popup that opens, and you are asked to confirm one more time that by canceling the subscription, all products from our platform will be removed from your store. It's stated very clearly on our pricing and subscription page that with the free account, you can't push products to your store. Also, I'm afraid that once the products are deleted from your store, there is no way to recover their custom descriptions, titles, or reviews, as we do not have access to that data anymore. You should have edited the products in our platform to be able to push them back to the store and restore their descriptions. So, again, we are very sorry for this situation, and it's very sad that you can not recover your custom descriptions, but I'm afraid it's out of our control now. Thank you for your understanding, and good luck with your dropshipping journey. Regards, AppScenic

5 / 5 Share

Aug. 5, 2022

This is one of the best apps I have tried on Shopify so far; it is very easy to work with and the response time is excellent.

Using app

25 days

Total reviews

3

Average rating

5.0