DropShipping AI ‑ AppScenic

Nov. 20, 2024

This is John, a dropshipper from Sydney, Australia. I would like to share my honest review of Appscenic, based on my experience as a seller on eBay. First, the customer support at Appscenic is friendly but lacks professionalism. Even for simple inquiries, a ticket needs to be submitted, and sometimes it takes 1-3 days to get a response. There were instances where it took 2-3 days, especially if the issue arose during the weekend. This was very inconvenient, especially in urgent situations that require immediate assistance. Another significant issue I encountered is that some of Appscenic’s suppliers do not allow returns. I was unaware of this, and none of my peers knew about it either. You need to carefully check the return policies for each supplier. From my perspective as a dropshipper, it’s crucial to get quick and professional support in urgent situations. However, Appscenic's customer support seems to lack the necessary expertise. Simple questions require a ticket to be issued, and responses can take up to 24 hours or even 3 days, depending on the situation. This leads to a lot of frustration, and ultimately, it can affect profitability. By comparison, other platforms like CJdropshipping offer responses in 2–5 minutes with detailed guidance and chat support, which is a stark contrast to the delays I experienced with Appscenic. Regarding the biggest issue I encountered: I recently listed Christmas decorations from Vida XL (a supplier on Appscenic) on eBay. After my buyer received the product, they noticed a significant difference between the photos on Appscenic and the actual item. They filed a return claim on eBay, which was accepted. I requested pictures from the buyer, and the situation seemed valid, especially since these were decorations, and the quality difference was apparent. I decided to offer a free return to the buyer and contacted Appscenic to initiate the return process. As always, Appscenic required me to submit a ticket. After 2-3 days, I received an email from Vida XL, stating that they no longer accept returns in the U.S. I was shocked. In today’s world, it’s hard to believe that some suppliers don’t allow returns. Despite this, I honored my promise to the buyer and offered a free return. The buyer was surprised by Vida XL’s refusal to accept returns and thanked me for handling the return on my own. However, here’s where it gets even more confusing: I later found that on Syncee, Vida XL allows returns within 14 days. I had just received an email from Appscenic stating that Vida XL US does not accept returns, so this left me feeling very confused. Why does Vida XL have different return policies depending on the platform? This is a major concern. If we can’t even rely on consistent return policies, which platform should we trust? I’m sharing this review along with the emails I received from Appscenic about Vida XL’s no-return policy, as well as the information from Syncee about the 14-day return policy. This is my honest feedback. * sorry. I can't attach the images here.

Oct. 2, 2024

I'm using it for my Shopify store. I was using other apps as well, but they were too complicated and inconvenient, so I canceled them and will only use Appscenic from now on. This app is easy to use even for first time users, the items are also trusted and especially the order processing is fast and accurate.

Sept. 30, 2024

I highly recommend this app! It offers a great selection of suppliers, is very user-friendly, and the customer service is outstanding. They respond quickly and efficiently to any inquiries, making managing my business much easier.

Sept. 29, 2024

Good solution Easy to use But it's better good to expand suppliers globally

Sept. 17, 2024

The best thing about AppScenic is that it's intuitive and simple. All you have to do is click when you see a product that the buyer wants. Then you'll automatically be moved to your store or marketplace. And the C/S is very good. If I tell the C/S about any questions or problems, I try to solve them as soon as possible and actually solve the problem quickly. I feel that charging is a little expensive, but I'm satisfied enough to call it C/S.

Sept. 16, 2024

Excellent integration with Shopify and a very helpful customer service. I really enjoy working with AppScenic, be it product descriptions, pricing formulas or just browsing their catalogue for the next potential dropshipping product.

Aug. 30, 2024

Amazing app, easy to use and works great! Totally recommend it. :)

Aug. 27, 2024

So many dropshippers do not port SKU, or MPN to it's easy to migrate to Amazon. I am still working on the Amazon side of this, but Appscenic makes it EASY to do on their side. THank you!

Aug. 26, 2024

What I find great about AppScenic is their excellent customer service and easy to navigate layout. I've also been experimenting with some of their AI tools and they have saved me a ton of time. I'm happy to see they are constantly working to on implementing new tools and ways to make our lives easier. I've also been impressed by the huge selection of products to choose from. Definitely highly recommended.

Aug. 21, 2024

Brilliant app, love using it and works brilliantly !!

Aug. 18, 2024

Its a great app , early days but looks better than the most apps in Shopify Stores. the image quality is not consistent. Some images are better than the other but overall , Happy with the app. Www.GiftsPrezzies.com

July 24, 2024

I am using this for my Shopify store. I have tried other apps but now I have cancelled them and using only Appscenic. This is very user friendly and very easy to use even for someone like me who is very new in this industry. Highly recommend especially to someone new like me - you can trust items from Appscenic in general.

July 18, 2024

I have been using this for my Shopify store and is easy to use even when you are a beginner like me. I have tried other apps as well and I can say that I decided to stick with AppScenic because it is well organised and structured, everything is straightforward and user friendly it also gives you acces to high quality suppliers and the products, orders & inventory are easy to manage through the app. Highly recommend it!

July 11, 2024

AppScenic is extremely user friendly, has helped with adding products to my store much more efficient with it's automation. Highly recommended!

July 11, 2024

I had a issue with connecting my store. I try everything but no luck so I sent a e=mail to your support team explaining my issue and they fix it for me and they did in one day. I have other selling platforms and they take two or three days to respond if at all but your team did in one day. Thank you for the fast service.

July 8, 2024

While starting with AppScenic was rocky due to the limited experience with anything like this we have come to like the company the system and the rep we have help us consistently. we would recommend this distribution system.

July 4, 2024

AppScenic offers a diverse selection of products and provides excellent customer service. They have many high-quality products, and I intend to continue using them in the future.

June 28, 2024

I recently discovered AppScenic, and I can say it has revolutionized my dropshipping business. From intuitive navigation to remarkable customer support, AppScenic exceeds expectations on every front. I appreciate the SEO, the AI tools and also the integration capabilities. Whether you’re using Shopify, WooCommerce, or another platform, AppScenic seamlessly integrates, making it easier to manage your store and sync your inventory. The fact that it supports multi-channel selling is an added bonus, helping to broaden my market reach effortlessly. I would highly recommend it!

June 24, 2024

I have had a fantastic experience with AppScenic. The customer service provided by Fran has been exceptional. She has been incredibly helpful with any queries I had, ensuring that all my concerns were addressed promptly and efficiently. AppScenic also offers a great selection of products, making it easy to find what I need. I highly recommend AppScenic for their excellent customer service and wide range of quality products.

June 24, 2024

I would recommend AppScenic to anyone starting up, they make it so easy to add products to your store. And with the new upgrades it’s even better