Ark ‑ Post Purchase Upsell for Shopify

Ark ‑ Post Purchase Upsell

Ark — Shopify Checkout Upsell & Survey

Rating

4.6

feedback

67

Reviews

chart

#2,888

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    10%
  • Less than a month
    37%
  • Less than a year
    43%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users praise the app for its great upsell features, ease of use, and the significant boost in sales it provides. Customers appreciate the personalized recommendations, user-friendly interface, and the valuable analytics that help refine upsell strategies. The customer support team is also highlighted for being responsive and helpful, with users mentioning specific team members like James who provided exceptional assistance. Additionally, the app is commended for its professional look on the thank you page and the ability to customize offers and promotions.

Highlights

Positive feedback on upsell features, ease of use, and sales boost
Positive comments on personalized recommendations and user-friendly interface
Positive remarks on customer support and specific team members like James
Appreciation for professional look on the thank you page and customization options
Mixed reviews with some users experiencing issues with customer service and app functionality

Rating Breakdown

  • 5
    94% (63 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 15, 2024

good customer service

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

May 26, 2024

its a great app but I had some issues with it customer support was very slow and not responding to me.

Using app

22 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi, I am really sorry we were not able to reply in time. We did get back to you in the chat and offered to fix the issues through collaborator access. We can still assist you if you are willing to let us. Best, James

5 / 5 Share

May 3, 2024

Great possibilities of the app, also excellent and fast support.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2024

Brought me a lot of extra revenue from the same customers, definatily a MUST in your store!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Using app

2 days

Total reviews

3

Average rating

5.0

All reviews

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