Ark ‑ Post Purchase Upsell

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users praise the app for its upsell features, customer service, and ease of use. They mention that the app has helped increase sales, offers great customization options, and provides valuable insights through analytics. Users appreciate the personalized recommendations and the professional look it gives to their thank you page. The customer support team, especially James, is highlighted for being responsive, helpful, and patient in assisting with setup and troubleshooting. On the negative side, some users express frustration with slow customer support, unresolved issues, and concerns about fake reviews and potential hacking activities. There are also mentions of technical glitches and challenges with certain features like timed discounts and in-cart upsells.