Ark ‑ Post Purchase Upsell
Ark — Shopify Checkout Upsell & Survey
Rating
4.4
feedback
68
chart
#3,123
All reviews
Rating Breakdown
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Oct. 20, 2024
This app is extremely unreliable and fails to trigger the upsell as intended. The customer support is the worst I've experienced, leaving my inquiries unanswered for four days despite claiming to offer 24/7 support. Even emails go ignored. Such poor service is unacceptable, and this app should seriously be reconsidered for inclusion on Shopify.
May 26, 2024
its a great app but I had some issues with it customer support was very slow and not responding to me.
Hi, I am really sorry we were not able to reply in time. We did get back to you in the chat and offered to fix the issues through collaborator access. We can still assist you if you are willing to let us. Best, James
Nov. 2, 2022
BE CAREFUL SCAM!!! Ark uses the API connexion to hack several of our stores in order to create fake positive reviews of their App. All their reviews are actually fake and made up from hacked Shopify Stores!
Hi, I am not sure what you mean by that. We are not able to place reviews on your shop using the API. That is not possible. We ask all our customers to leave a review through our chat support. Also, the app is completely free I am not sure how we scammed you. Did you have any issues using the app?