Ark ‑ Post Purchase Upsell
Ark — Shopify Checkout Upsell & Survey
Rating
4.6
feedback
67
chart
#3,443
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
10%
-
Less than a month
37%
-
Less than a year
43%
-
More than a year
6%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the great customer service provided by the support team. Users appreciate the app's upsell features, ease of use, and the positive impact on their sales. Many reviewers mentioned the quick and helpful assistance they received from James, the support representative. However, there were a few negative reviews mentioning issues with customer support response time and technical glitches that affected the functionality of the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 26, 2024
its a great app but I had some issues with it customer support was very slow and not responding to me.
Hi, I am really sorry we were not able to reply in time. We did get back to you in the chat and offered to fix the issues through collaborator access. We can still assist you if you are willing to let us. Best, James
April 5, 2024
Brought me a lot of extra revenue from the same customers, definatily a MUST in your store!
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