Ark ‑ Post Purchase Upsell for Shopify

Ark ‑ Post Purchase Upsell

Ark — Shopify Checkout Upsell & Survey

Rating

4.6

feedback

67

Reviews

chart

#2,526

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    10%
  • Less than a month
    37%
  • Less than a year
    43%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the excellent customer service provided by the support team. Users appreciate the app's ability to increase revenue through upselling features and customization options. Many merchants have seen a significant boost in sales and average order value after integrating the app into their online stores. The user-friendly interface, personalized recommendations, and analytics tools are praised for enhancing the shopping experience and driving conversions. However, there are a few negative reviews mentioning issues with customer support responsiveness and technical glitches, such as unlimited upsell offers and slow resolution of problems.

Highlights

Excellent customer service and support
Revenue growth through upselling
User-friendly interface and customization options
Positive impact on sales and average order value
Issues with customer support responsiveness and technical glitches

Rating Breakdown

  • 5
    94% (63 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 15, 2024

good customer service

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

May 26, 2024

its a great app but I had some issues with it customer support was very slow and not responding to me.

Using app

22 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi, I am really sorry we were not able to reply in time. We did get back to you in the chat and offered to fix the issues through collaborator access. We can still assist you if you are willing to let us. Best, James

5 / 5 Share

May 3, 2024

Great possibilities of the app, also excellent and fast support.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2024

Brought me a lot of extra revenue from the same customers, definatily a MUST in your store!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Using app

2 days

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more