All reviews

Rating Breakdown

  • 5
    93% (263 ratings)
  • 4
    4% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 98% (278)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2025

Took the time for a 30 minute demo

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2025

Rio was very helpful!

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 21, 2025

Great Team, they help you for the onboarding and makes everything easier.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2025

Had a meeting for a demo with Rio, very kind and helpful!

Store

ABALO

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2025

The app is brilliant, does exactly what we need and Darius offered fantastic support.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2025

Amazing customer suppor through Rio, this company really provide value and you feel that they want to serve you. Very understanding and nice Service. Thank you Rio and great representation of this company.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Very useful features I couldn't find in other Shopify apps. Good customer service too.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2025

Customer support with Rio Vu was great! Very helpful!!!

Using app

6 days

Total reviews

3

Average rating

5.0

1 / 5 Share

April 17, 2025

I had a $19 monthly subscription that allowed me to use the replacement feature, but now it suddenly stops working and tells me to pay $20 more, which is the new price of $39. A lot of features suddenly got cut off and you have to pay more.

Using app

Almost 2 years

Total reviews

10

Average rating

3.0

Developer Reply

Thank you for your feedback, and we're really sorry for the inconvenience you've experienced with our recent pricing changes. There was a mistake with our permissions settings, causing certain features to become temporarily unavailable for you. We've identified and fixed this issue, so you can now fully access all the features included in your original subscription without any additional charge. We appreciate your patience and understanding. If you're still facing any issues or have questions, please reach out directly to our support team—we're always here to help you! Warm regards, The Assisty Team

5 / 5 Share

April 16, 2025

Great support by Rio! The app has extensive possibilities for reports etc. For our business it might have even a bit too many options which makes it a bit more complicated than necessary. But the value for money and for all the possibilities is definitely very good.

Using app

About 23 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

April 15, 2025

The support is amazing, thank you Rio Vu - the onboarding helps a lot to understand your numbers and ways to improve your sales, performance, stock. The app is offering more advanced and in-depth information on how to improve our store. Just starting to use it, but I was impressed how quickly you can access any kind of data. So if you have orders to analyze or inventory on hand, it's definately worth to install and check what the app (and also the onboarding) is offering.

Using app

10 days

Total reviews

10

Average rating

4.6

5 / 5 Share

April 14, 2025

App is amazing, exactly what is needed. We needed daily inventory reporting particularly. This app does so much more. Looking forwardto exploring. They gave us a very generous trial period without paying!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2025

Rio was very helpful explaining the application. We will start using it soon for our 2 stores.

Using app

About 8 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

April 2, 2025

Rio was very helpful in setting up the Assisty app and explaining the various reports...so far so good!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2025

I really like this app to check inventory, it is full of reports. Also i really appreciate Rio Vu that helped me to understand some very good features. 10/10

Store

Sovente

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2025

Great Inventory Management Tool with Excellent Support I've been using Assisty for inventory planning, and it has significantly improved my stock management process. The app offers great insights and helps me optimize my supply chain efficiently. A special shoutout to Darius from the support team—his assistance was outstanding! He was extremely knowledgeable and went the extra mile to answer all my questions. One area for improvement would be the loading times, which can sometimes feel a bit slow, and the responsiveness on smaller screens could be better. That being said, Assisty is a fantastic tool, and I highly recommend it to anyone looking for smarter inventory management!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2025

Fantastic support, really fast and always so happy to help. Highly recommend!

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 20, 2025

The Developer support experience is very customer friendly. We were able to choose appointment times literally on same day if needed. We were able to hop on a web conference and connect with a video call. All of my questions were answered pretty much on the spot. Very supportive team. Also we being in a startup phase, the developer team offered for extended trial period. This is a very nice gesture and anyone trying to get business up an running would appreciate this, and so do we. As far as the app, already tried few of the reports and its has ton of information. Lots of useful metrics, various features of a true analytical engine for inventory optimization. We highly recommend this app.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2025

Darius gav me excellent support regarding the new Replenishment center. Shared screen to show me all features and also activated some settings on my account for better replenishment functionality. 10/10! :)

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 17, 2025

It's a really helpful app for understanding blind spots around inventory management. The data is extremely useful and would take weeks to put into an excel sheet manually. It's a learning curve and there is a LOT of data, but they will meet with you at any time to assist. Great app and worth the $$, which is going to be more than your usual app.

Using app

3 days

Total reviews

13

Average rating

5.0