Audien ‑ Ali & Product Reviews
All reviews
Application Parfaite. Je recommande.
Excellent app great customer service. Recommended
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Great app! I like the minimalistic design and how it blends
This app is everything I was looking for, the customization and style are different from all the apps available. The support team was helpful when I needed to fix any issue.
Avis modifié le 02/09/2025 : "L'application ne fonctionne plus, pas de moyen de l'ouvrir... J'aimerais bien que le SAV me contacte parce que j'ai perdu tous mes avis :O" Je recois bien les avis, mais impossible d'envoyer de mails de demandes a mes clients. Impossible egalement de prendre un forfait pour beneficier de plus d'avis et d'option. Aucune réponse du SAV. Je vais changer d'application! Modification après réponse du SAV: Le souci de changer de forfait a été résolu plutôt rapidement une fois en relation avec eux. Je trouve néanmoins que les forfaits sont un peu cher pour le service proposé. Le probleme d'envoyer des mails n'a pas été résolu par contre.
Nous sommes vraiment désolés pour les inconvénients que vous avez rencontrés. Je suis ravi de vous annoncer que le problème empêchant l'achat des forfaits a été résolu. Nous vous prions de bien vouloir accepter nos excuses les plus sincères. Votre satisfaction est notre priorité absolue. Nous allons continuer à travailler dur pour améliorer constamment l'expérience de service que nous vous offrons. Si vous rencontrez d'autres difficultés ou si vous avez des suggestions, n'hésitez pas à nous contacter. Nous sommes toujours ravis de vous aider et de répondre à vos besoins. Merci beaucoup pour votre compréhension et votre soutien.
I regret ever installing the Audien Reviews app. First off, their customer support is absolutely terrible. I reached out multiple times regarding issues, and all I got were generic responses that didn’t solve anything. It’s as if they don’t care once you’ve installed the app. To make things worse, their app creates serious issues in Google Search Console, particularly with ratings and reviews. After installing, my search console was flooded with errors like: "Invalid object type for field 'aggregateRating'" "Missing required field 'itemReviewed'" "Invalid structured data for product reviews" These errors tank your SEO performance, and even after uninstalling, the errors didn’t go away easily! Searching online, I found many others complaining about the same issues. This app is more trouble than it’s worth. It promises to help with reviews but ends up hurting your business instead. Avoid this app at all costs there are much better alternatives available
Thank you for your feedback. We sincerely apologize for the issue — it was an extremely rare case and has been fully resolved. Our app now fully meets Google’s structured data requirements to protect SEO performance. If you have any questions, please feel free to contact us via the Intercom live chat widget in your dashboard. We’re always here to help!
Audien is incredibly practical and user-friendly! Customers find it easy to navigate, and I love that I can edit reviews or choose when to publish them. The option to hide dates, last names, or any sensitive customer info adds a great layer of security. Their support team is always helpful and responsive. Highly recommend!
High-quality reviews that are very easy to transfer from AliExpress.
this is very helpful with very cheap prices compares to other
Very good app! I recommend. Customer service very responsive
Simple d'utilisation, version gratuite très qualitative et sav au top je recommande !!
Very good, the service is in place
I recently had the pleasure of using Audien, and I must say, the experience was top-notch! The service is incredibly cool and user-friendly, making it a breeze to navigate through the product reviews. What really stands out is the depth and quality of the reviews. Each product is reviewed thoroughly, offering insightful details that help the customers make informed decisions. The interface is sleek and intuitive, ensuring that finding the right product is a smooth and enjoyable process for your customers. Overall, it is a fantastic resource , the combination of excellent service, valuable insights, and an easy-to-use platform makes it a standout choice. Highly recommended!
I've been using the Audien ‑ Ali & Product Reviews app, and it has truly transformed my store. The seamless integration with AliExpress makes importing authentic customer reviews effortless, helping to build trust with potential buyers. I also love the customization options, which allow me to perfectly align the review section with my brand’s aesthetic. Plus, the intuitive user interface makes setup quick and hassle-free. If you're looking to enhance your store's credibility with genuine customer feedback, this app is a must-have! Highly recommend!
So far so good. I really like how the reviews are displayed
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