All reviews

Rating Breakdown

  • 5
    95% (77 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 24, 2024

PluginHive offered experienced instructors, who gave easy to follow directions. Some instructions were difficult to hear, and asking for these to be repeated was frustrating to both parties. The Black box showing the instructors' name, continued to impede progress around the screen- is there a way to minimise this out of sight? regards Trish

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 18, 2024

Very informative and good introduction to the app over call. Sibi was a great help!

Store

Allryte

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Great app. Love that it makes it easy for aust post to connect. Great support staff and onboarding process. Appreciate the fact that I can talk to person to get help.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We’re happy to help you connect your Australia Post MyPost Business account and set up shipping for your cookie store in Australia. If you have any questions, feel free to reach out!

5 / 5 Share

Nov. 25, 2024

Really helpful and saves a lot of time

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to help you automate shipping with the Australia Post My Post Business for your store having a Bracelet collection in Australia. If you have any queries, feel free to reach out!

5 / 5 Share

Nov. 20, 2024

Thankyou for helping me to solve how to generate the labels.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to help you automate shipping with the Australia Post My Post Business for your Decor store in Australia. If you have any queries, feel free to reach out!

5 / 5 Share

Nov. 13, 2024

great app, does the job and the support team is very quick if any error occurs.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're happy to help you integrate your Australia Post account and set up the domestic services for your clothing store in Australia. If you have any questions, feel free to reach out!

5 / 5 Share

Nov. 13, 2024

Easy to install and very helpful staff.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to help you automate shipping with Australia Post MyPost Business for your clothing store in Australia. Feel free to reach out if you need any further assistance!

5 / 5 Share

Nov. 10, 2024

Wow! is all i can say, definitely worth having, super simple. They are based in India, clear to understand and very patient. SUPER HAPPY!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to help you automate shipping with Australia Post and set up domestic shipping services for your store having herbal products in Australia. Feel free to reach out if you need any further assistance!

5 / 5 Share

Nov. 5, 2024

I would highly recommend this app. It was easy and the help provided over the zoom call to get it set up was amazing.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to help you automate shipping with the Australia Post My Post Business and set up domestic shipping for your Home Decor store in Australia. If you have any queries, feel free to reach out!

5 / 5 Share

Oct. 30, 2024

Thank you very much, Sibi showed me how to set up my shipping profiles, He was very detailed and answered all my questions. It very quick to set up help as I booked this appointment lastnight to get my store back up and running.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to help you automate shipping with Australia Post for your Clothing store in Australia. Feel free to reach out if you need any further assistance!

5 / 5 Share

Oct. 29, 2024

great service and support

Store

CRAFT2U

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We're happy to help you integrate your Australia Post My Post Business account and set up the Parcel Post service for your store with Craft items. If you have any queries, feel free to reach out!

5 / 5 Share

Oct. 23, 2024

Great customer service, proactively contacted me and showed me the full set up over zoom.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to help you in automating shipping with Australia Post for your fabrics business. Feel free to reach out if you need any further assistance!

5 / 5 Share

Oct. 21, 2024

The app was too easy to download, had at least a dozen questions on set up, Touseef was a ledgend, hey knew what to do and answered all my queeries in a matter of minuites,very knowledgeable support, loving this app already, great job Touseef ⭐️⭐️⭐️⭐️⭐️

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re happy to help you automate shipping with Australia Post MyPost Business for your baby and children's products in Australia. If you have any more questions, please feel free to reach out!

5 / 5 Share

Sept. 6, 2024

Thanks to Keerthi, she was a great help and i really understand everything with her.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Excellent. Customer service quick efficient and very helpful

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad that our team could assist you with printing Australia Post shipping labels for both domestic and international orders on your Shopify store selling all kinds of gloves. If you need any further assistance, please feel free to reach out!

5 / 5 Share

Aug. 19, 2024

Incredible service. Very happy with Sibi!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad to hear you’re very happy with Sibi’s service. If you need any further assistance with Australia Post MyPost Business for shipping wellness products, feel free to reach out!

5 / 5 Share

Aug. 10, 2024

Excellent customer support given in timely manner to help set up our app and link to our e-parcel account.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad our team helped you set up the app and connect your Australia Post eParcel account to your Shopify store for selling jewelry. If you need any further assistance, please feel free to reach out!

5 / 5 Share

July 19, 2024

the customer support team was wonderful and helped a lot. the app makes shipping stress a lot easier.

Store

yaamats

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are happy that our Aus Post shipping app allows you to leverage the 2nd tier AU Post MyPost Business discounted rates for your name board business.

5 / 5 Share

July 15, 2024

The call was very helpful in getting my shipping process started. Very happy with the Manohar and the help he gave.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad that Manohar was able to assist you in integrating MyPost Business for your coffee business on Shopify & help you with printing Australia Post postage labels. If you have any more questions, feel free to reach out anytime.

1 / 5 Share

July 13, 2024

Installed for one day, then uninstalled because it did not work for what I wanted, and still got billed a full month Their team also has the audacity to call you unexpectedly to try to help you set it up, not even giving the option not to call, and then when you uninstall you get another email telling you that they're going to call - not even asking.

Using app

2 months

Total reviews

7

Average rating

3.3

Developer Reply

Dear Platima Tinkers Shop Team, We apologize for any inconvenience this may have caused. Please note that Shopify manages billing and payments for the app, including the free trial period. Charges are automatically applied immediately after the 15-day trial period ends. Upon reviewing your case, we found that the app was first installed on your store on November 12th, 2023, and uninstalled on January 22nd, 2024, which was after the free trial period had expired. When you reinstalled the app on July 3rd, 2024, the free trial had already ended, resulting in the charges incurred. We hope this clarifies the situation. We have also processed a refund for your most recent transaction to ensure your satisfaction. Our intention in reaching out via email and call was to assist you in setting up the app and streamlining your shipping process. We respect your preference for email communication and will ensure that all future communication with you is conducted via email. We hope you'll give our app another try, and please don't hesitate to reach out if you encounter any issues—we're here to help you set it up successfully. Regards, Australia Post Rates & Labels App Team