All reviews

Rating Breakdown

  • 5
    95% (106 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 98% (109)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 15, 2024

The call was very helpful in getting my shipping process started. Very happy with the Manohar and the help he gave.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad that Manohar was able to assist you in integrating MyPost Business for your coffee business on Shopify & help you with printing Australia Post postage labels. If you have any more questions, feel free to reach out anytime.

1 / 5 Share

July 13, 2024

Installed for one day, then uninstalled because it did not work for what I wanted, and still got billed a full month Their team also has the audacity to call you unexpectedly to try to help you set it up, not even giving the option not to call, and then when you uninstall you get another email telling you that they're going to call - not even asking.

Using app

2 months

Total reviews

7

Average rating

3.3

Developer Reply

Dear Platima Tinkers Shop Team, We apologize for any inconvenience this may have caused. Please note that Shopify manages billing and payments for the app, including the free trial period. Charges are automatically applied immediately after the 15-day trial period ends. Upon reviewing your case, we found that the app was first installed on your store on November 12th, 2023, and uninstalled on January 22nd, 2024, which was after the free trial period had expired. When you reinstalled the app on July 3rd, 2024, the free trial had already ended, resulting in the charges incurred. We hope this clarifies the situation. We have also processed a refund for your most recent transaction to ensure your satisfaction. Our intention in reaching out via email and call was to assist you in setting up the app and streamlining your shipping process. We respect your preference for email communication and will ensure that all future communication with you is conducted via email. We hope you'll give our app another try, and please don't hesitate to reach out if you encounter any issues—we're here to help you set it up successfully. Regards, Australia Post Rates & Labels App Team

5 / 5 Share

July 11, 2024

We have only been using the Australia Post Rates & Labels App for a short time, but we are incredibly happy with every aspect! It is super easy to use and runs smoothly & efficiently, making it perfect for my small business. Sagar was extremely helpful in getting me set up with the app and integrated into my store. He explained everything very clearly and was attentive and patient when I reached out for further assistance and with questions. Thank you Sagar!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review for our Australia Post Rates & Labels App! We’re thrilled to hear it’s been a smooth and efficient addition to your small business. We understand the importance of reliable shipping solutions for small businesses, and it's great to know that our integration with MyPost Business is meeting your needs for domestic shipping in Australia. Our goal is to simplify the shipping process for you, allowing you to focus more on growing your bookstore. Your feedback is invaluable, and we’re here to help anytime you need assistance.

5 / 5 Share

June 28, 2024

Very helpful! Thank you!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're happy to hear that you found our Aus Post MyPost Business app very helpful. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support!

5 / 5 Share

June 24, 2024

excellent and easy, great service

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

It's great to know you're happy with our AU Post MyPost Business setup for your decals and printed vinyl stickers shipments. Your feedback is much appreciated!

5 / 5 Share

June 3, 2024

Only have had the app for 2 days and support setting it up has been ok. So far so good.

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

It's great to know you're using MyPost Business for your domestic shipments of lawn care products and merchandise. We hope Parcel Post & Express Post services continue to meet your expectations. Your feedback is much appreciated!

5 / 5 Share

May 6, 2024

Amazing service from Sibi. Very attentive and patient. Helped with syncing my Australia Post/my Post Business app. Everything working smoothly now and efficiently.

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

We're delighted to hear that! We're glad to have assisted you in integrating Australia Post MyPost Business Account with Shopify. If you need further assistance, please don't hesitate to reach out to us. We're always here to help! Regards, Australia Post Rates & Labels App Team

5 / 5 Share

April 24, 2024

Just signed up and still configuring the app but so far it looks great. Support has been forth coming and very helpful. If all goes well this app will save us a lot on other subscriptions Bryce

Using app

2 days

Total reviews

4

Average rating

4.3

5 / 5 Share

April 19, 2024

Great support

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! If you have any questions, feel free to reach out anytime! Regards, Australia Post Rates & Labels App Team

5 / 5 Share

April 11, 2024

Great Service

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Regards, Australia Post Rates & Labels App Team

5 / 5 Share

April 11, 2024

Sagar explained everything really clearly and helped me understand how everything works, thank you! Such a great APP for a small business

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lanamara, It's great to hear that our team was able to help you understand how MyPost Business works on Shopify. Thanks for the feedback! Regards, Australia Post Rates & Labels App Team

5 / 5 Share

April 10, 2024

Extremely helpful!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! If you have any questions, feel free to reach out anytime! Regards, Australia Post Rates & Labels App Team

5 / 5 Share

April 2, 2024

Thank you Sibi, you really helped me with my rates for shipping today and I appreciate your help.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

Touseef, was excellent and fixed the problem we had. well done and thanks touseef

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2024

Easy to integrate. Positive note is the almost immediate support you receive. Sagar was extremely respectful about the issue I had and created a zoom call in which the issue was solved in almost one minute.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Selfology, That's great to hear! We're glad you had a positive experience resolving the issue with our support related to printing Australia Post shipping labels on Shopify. If you have any questions, please don't hesitate to reach out to us. We're always here to help! Regards, Australia Post Rates & Labels App Team

5 / 5 Share

March 21, 2024

a comprehensive app with a lot of features and good support

Using app

5 months

Total reviews

22

Average rating

5.0

5 / 5 Share

March 20, 2024

Sibi Firoz was amazing and so helpful and very patient with me. Thank you Sibi! I was able to connect the app to Aus Post quickly and easily.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

Fantastic help thank you

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

thank you very helpful and explained well thanks again

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Excellent app and great customer service. Highly recommend

Using app

10 days

Total reviews

1

Average rating

5.0