All reviews

Rating Breakdown

  • 5
    96% (122 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 98% (124)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2025

We have been using the app for a month now and it is fantastic. It saves so much time and is super easy to use. The customer service is very responsive and helpful at any time too. I would recommend this app to anyone needing a solution to their Aus Post label printing needs.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to help you automate shipping with your Australia Post MyPost Business account for your Store specialising in Matcha powder products in Australia. If you ever need additional support, don’t hesitate to reach out!

5 / 5 Share

Feb. 6, 2025

Sibi was both very patient and informative, I really appreciate how he went through all the steps with me. Being a notice to technology is not easy, but Sibi has made the process easy

Store

Zeya

Using app

6 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your feedback! We're glad to help you automate domestic shipping with your Australia Post MyPost Business account for your store in Australia. Feel free to reach out if you need any further assistance!

5 / 5 Share

Feb. 4, 2025

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to help automate shipping for your Hair & Makeup store with Australia Post MyPost Business. Feel free to reach out if you need any further assistance!

1 / 5 Share

Jan. 13, 2025

I had the worst experience. All I wanted to do was try the plan, but I received a call from customer service informing me that I would need to upgrade my Shopify account to do so – which I did. After upgrading, I decided not to proceed with the app. When I tried to revert to our basic plan, I ended up losing two users due to my legacy plan. I'm extremely frustrated! Avoid this app! The customer service representative failed to explain the consequences of their recommendation, and I'm deeply disappointed.

Using app

8 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 26, 2024

Great app. Love that it makes it easy for aust post to connect. Great support staff and onboarding process. Appreciate the fact that I can talk to person to get help.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We’re happy to help you connect your Australia Post MyPost Business account and set up shipping for your cookie store in Australia. If you have any questions, feel free to reach out!

5 / 5 Share

Nov. 25, 2024

Really helpful and saves a lot of time

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to help you automate shipping with the Australia Post My Post Business for your store having a Bracelet collection in Australia. If you have any queries, feel free to reach out!

5 / 5 Share

Nov. 20, 2024

Thankyou for helping me to solve how to generate the labels.

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your feedback! We're glad to help you automate shipping with the Australia Post My Post Business for your Decor store in Australia. If you have any queries, feel free to reach out!

5 / 5 Share

Nov. 13, 2024

great app, does the job and the support team is very quick if any error occurs.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're happy to help you integrate your Australia Post account and set up the domestic services for your clothing store in Australia. If you have any questions, feel free to reach out!

5 / 5 Share

Nov. 5, 2024

I would highly recommend this app. It was easy and the help provided over the zoom call to get it set up was amazing.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to help you automate shipping with the Australia Post My Post Business and set up domestic shipping for your Home Decor store in Australia. If you have any queries, feel free to reach out!

5 / 5 Share

Oct. 30, 2024

Thank you very much, Sibi showed me how to set up my shipping profiles, He was very detailed and answered all my questions. It very quick to set up help as I booked this appointment lastnight to get my store back up and running.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to help you automate shipping with Australia Post for your Clothing store in Australia. Feel free to reach out if you need any further assistance!

5 / 5 Share

Oct. 29, 2024

great service and support

Store

CRAFT2U

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! We're happy to help you integrate your Australia Post My Post Business account and set up the Parcel Post service for your store with Craft items. If you have any queries, feel free to reach out!

5 / 5 Share

Oct. 23, 2024

Great customer service, proactively contacted me and showed me the full set up over zoom.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to help you in automating shipping with Australia Post for your fabrics business. Feel free to reach out if you need any further assistance!

5 / 5 Share

June 22, 2025

The app was too easy to download, had at least a dozen questions on set up, Touseef was a ledgend, hey knew what to do and answered all my queeries in a matter of minuites,very knowledgeable support, loving this app already, great job Touseef

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re happy to help you automate shipping with Australia Post MyPost Business for your baby and children's products in Australia. If you have any more questions, please feel free to reach out!

5 / 5 Share

Sept. 6, 2024

Thanks to Keerthi, she was a great help and i really understand everything with her.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Excellent. Customer service quick efficient and very helpful

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad that our team could assist you with printing Australia Post shipping labels for both domestic and international orders on your Shopify store selling all kinds of gloves. If you need any further assistance, please feel free to reach out!

5 / 5 Share

Aug. 19, 2024

Incredible service. Very happy with Sibi!

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad to hear you’re very happy with Sibi’s service. If you need any further assistance with Australia Post MyPost Business for shipping wellness products, feel free to reach out!

5 / 5 Share

Aug. 10, 2024

Excellent customer support given in timely manner to help set up our app and link to our e-parcel account.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad our team helped you set up the app and connect your Australia Post eParcel account to your Shopify store for selling jewelry. If you need any further assistance, please feel free to reach out!

5 / 5 Share

July 15, 2024

The call was very helpful in getting my shipping process started. Very happy with the Manohar and the help he gave.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad that Manohar was able to assist you in integrating MyPost Business for your coffee business on Shopify & help you with printing Australia Post postage labels. If you have any more questions, feel free to reach out anytime.

1 / 5 Share

July 13, 2024

Installed for one day, then uninstalled because it did not work for what I wanted, and still got billed a full month Their team also has the audacity to call you unexpectedly to try to help you set it up, not even giving the option not to call, and then when you uninstall you get another email telling you that they're going to call - not even asking.

Using app

2 months

Total reviews

7

Average rating

3.3

Developer Reply

Dear Platima Tinkers Shop Team, We apologize for any inconvenience this may have caused. Please note that Shopify manages billing and payments for the app, including the free trial period. Charges are automatically applied immediately after the 15-day trial period ends. Upon reviewing your case, we found that the app was first installed on your store on November 12th, 2023, and uninstalled on January 22nd, 2024, which was after the free trial period had expired. When you reinstalled the app on July 3rd, 2024, the free trial had already ended, resulting in the charges incurred. We hope this clarifies the situation. We have also processed a refund for your most recent transaction to ensure your satisfaction. Our intention in reaching out via email and call was to assist you in setting up the app and streamlining your shipping process. We respect your preference for email communication and will ensure that all future communication with you is conducted via email. We hope you'll give our app another try, and please don't hesitate to reach out if you encounter any issues—we're here to help you set it up successfully. Regards, Australia Post Rates & Labels App Team

5 / 5 Share

July 11, 2024

We have only been using the Australia Post Rates & Labels App for a short time, but we are incredibly happy with every aspect! It is super easy to use and runs smoothly & efficiently, making it perfect for my small business. Sagar was extremely helpful in getting me set up with the app and integrated into my store. He explained everything very clearly and was attentive and patient when I reached out for further assistance and with questions. Thank you Sagar!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review for our Australia Post Rates & Labels App! We’re thrilled to hear it’s been a smooth and efficient addition to your small business. We understand the importance of reliable shipping solutions for small businesses, and it's great to know that our integration with MyPost Business is meeting your needs for domestic shipping in Australia. Our goal is to simplify the shipping process for you, allowing you to focus more on growing your bookstore. Your feedback is invaluable, and we’re here to help anytime you need assistance.