All reviews

Rating Breakdown

  • 5
    96% (74 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 29, 2023

I have been using the app for a day and so far it is working well and I have appreciated the support from Sibi who set up a meeting to show me the basics. I am sure it will just take a little time to get used to the app after changing from a different provider. I found it extremely easy to install and set up and like that you aren't being charged for additional labels over 40 a month like other providers as all costs add up when you are a small business.

Using app

30 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 23, 2023

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

The app is super simple and the team are always there to help. Customer support is amazing. Well done!!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Sibi was very helpful, polite and professional. He was able to solve my query very quickly and also educated us in how to adapt our online store in the future if required.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Very usefull if you want to work fast, once you set up the app it works really well. The phone call with the team was very helpfull, they help me during the entire process

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Excellent service. The person provide advice was really helpful and was able to answer all of my questions. The booking system to arrange a meeting work easily.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

I was in desperate need of support. I received excellent support from Sibi. The immediate problem was solved But I was also provided with additional insights as to how to better us the app. Your expertise and patience were greatly appreciated.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Very happy with support provided today. and

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Wonderful help and service thankyou

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

This was very helpful in finalising my business plan. Thank you so much.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

So far it seems as though the app will do what I want it to do. Sagar was very helpful in the zoom meeting to go through a few minor set-up issues I had.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

I found it very easy to install and immediately upon request I had great tech support from Sibi who explained everything very well and got me up and running. I'd definitely recommend this app and business to others.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

I have started using this App for approximately 3 weeks and I find it easy to use and much quicker than what i used before . It is a simple but effective tool which after using it a few times is quite simple which is what you would want . The less Mouse clicks the better Support is very quick in responding and very helpfull.

Store

Globite

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

I have had a great start up experience with Sibi and the plugin hive team. They have been very efficient with helping me setup the app and have been very fast with communication.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2023

Used this app as a replacement for external shipping software. Provides the same functionality without having to leave Shopify! Customer support has been very quick and helpful.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2023

Addina M was outstanding! I was so amazed to get a called very soon after downloading the app which I have never experienced before. After sharing my screen with Addina she walked me through the whole process. I would have been stuck and confused on my own for sure. Addina answered all my questions and made sure I was confident before she left the Zoom meeting. What service and I haven't even started using the app yet!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive feedback. We're glad that we were able to assist you with Australia Post shipping using our app. If you have any questions, please don't hesitate to reach out to us. We're always here to help! Regards, Australia Post Rates & Labels App Team

5 / 5 Share

March 14, 2023

Great service, very prompt and helpful. The app even though we have only had it for 2 days seems to be what we are looking for thus far.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Modern Grace, Thank you for taking the time to share your positive feedback. We're happy that we were able to help you print your Australia Post shipping labels. If you have any questions, please don't hesitate to reach out to us. We're always here to help! Happy Shipping with PluginHive! Best Regards, Australia Post Rates & Labels App Team

5 / 5 Share

March 3, 2023

I am totally new to this, the consultant that contacted me to help set up the app was extremely helpful and she went out of her way to help set me up with everything. Highly recommended.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear NekoActive, Thank you for sharing your positive experience with the Australia Post Rates & Labels App! We're glad that we were able to help you connect Australia Post to your Shopify store. Happy Shipping with PluginHive!

5 / 5 Share

March 2, 2023

Great support over the phone, simple and easy to use to generate multiple shipping labels and tracking numbers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

Excellent customer service, Addina was very helpful and fixed my issues! Also gave me her email for ongoing support.

Using app

About 1 month

Total reviews

1

Average rating

5.0