Nova: Multi Currency Converter
Nova Apps: Auto Currency Converter
Rating
4.9
feedback
1,666
chart
#3,377
All reviews
Rating Breakdown
Review RSS Feed
Jan. 19, 2024
Izzy really helped me out, made setup a breeze
So glad to hear that the setup was a breeze with our help! We're here to make things easy for you. Thanks for the shout-out! - Kevin & Nova Apps Team
Jan. 19, 2024
Your company have very Nice person Mr. Pat who is very helpful and enthusiastic for his work, he know how to remove your customer's problem. I must say your company is lucky to have employees like Pat. Pat thank you so much for your help, keep it up, God Bless you
Thanks for your kind words! We're thrilled about your great experience. Our team always aims to help and make things better for you. Your encouragement means a lot to us. 😊🌟 - Kevin & Nova Apps Team
Jan. 13, 2024
The app does the task well. The support provided by Therese is highly appreciated, she quickly helped us with the settings and also had a few recommendations - quick fixes that we could do to improve the user experience on our website. Would recommend downloading the app and reaching out to the customer support team if you need any assistance. It's not a bot but actual humans that help you out.
We're thrilled to hear our app and support team made a difference for you! Thanks for recommending us. Remember, we're always here to assist with real, human help. 😊 - Kevin & Nova Apps Team
Jan. 9, 2024
Such a great app. Found this with a quick search, installed, and boom - handy functionality for our users on an upcoming ecommerce site we're building. Oh, AND they have friendly and FAST customer service. Just.. wow! Cheers
Thank you so much for your kind words! We're thrilled our app is a great fit for your e-commerce site. If you need any more assistance, we're always here to help. - Kevin & Nova Apps Team
Jan. 9, 2024
they helped me really quick!
Thank you for your kind words! We're thrilled to hear you received prompt service. Your satisfaction is our top priority! - Kevin & Nova Apps Team
Jan. 7, 2024
Theresa was very quick and helpful. I love the app, easy to use and good!!
Thanks for the wonderful feedback! We are delighted to hear our customer service and app are meeting your needs. Your satisfaction is our priority! - Kevin & Nova Apps Team
Dec. 30, 2023
Thanks for all help from Jon. Very nice customer service.
We're thrilled to hear you had a great experience! Thank you for your kind words. If you need any more help, we're always here for you! - Kevin & Nova Apps Team
Dec. 27, 2023
Amazing customer support, they solve issues within a couple of minutes. The free app is currently amazing for me, because I'm just starting with Shopify. Thank you!
Thrilled that you're loving our app and customer support! We're here to help, especially as you start your Shopify journey. Thanks for the awesome feedback! - Kevin & Nova Apps Team
Dec. 25, 2023
The app is great. Alex was very helpful. Thank you
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 - Kevin & Nova Apps Team
Dec. 20, 2023
It's a fantastic App and Izzy ( App support ) has been brilliant in resolving issues making it easy for me to resolve a long pending issue. Fantastic App. Thanks, Izzy!
Delighted to hear our app and support made a difference for you! Resolving your issues promptly is our goal. Thank you for your fantastic feedback! 🌟 - Kevin & Nova Apps Team
Dec. 15, 2023
absolutely terrible, does not work at all, changes prices randomly and does NOT convert currency, complete scam do not download... UPDATE: It gets even worse, i have removed the app and reversed all the changes it told me to make but it the app is STILL ruining my website, it is like a virus, and now i have to throw away my store i have worked months on, whoever made this app is evil. This app is so disgustingly bad i cant believe people use this, whatever you do, DO NOT DOWNLOAD THIS APP AT ANY COST
Hi there, I've read your recent feedback about our app, and I'm truly sorry for the inconvenience you've faced. It's disheartening to hear about the challenges you've encountered. I want to assure you that our app is designed to work seamlessly by utilizing Shopify's API for currency conversions. I understand that compatibility issues can arise due to themes or other apps, and I sincerely apologize for any disruption caused. We have a dedicated support and technical team to investigate and resolve such matters. That's why we've initiated a collaborator request to assess and address the issues directly on your website. Regarding your concerns about uninstalling the app, I've verified that the app is currently still installed in your store. Our app is designed to be cleanly installed and uninstalled, and there should be no residual impact on your theme upon deleting or uninstalling this from your Shopify Admin Apps. However, if you wish, we can also assist in removing any leftover code from our currency app upon your request. I want to emphasize that our app, despite being free, is something we take very seriously. We are committed to resolving any issues you're facing, and we're here to help in any way we can. Your satisfaction is our top priority. I look forward to hearing back from you so we can work towards a resolution. Cheers, Pat
Dec. 15, 2023
I love this app, it's so simple and functional at the same time! It's really what I need in one place. And especially thanks to support, which easily helped me customize it a bit when I needed it. 10/10 job!
Thanks for your awesome review! We're thrilled to hear the app fits your needs perfectly, and our support team was happy to help. Your satisfaction is our top priority. 😊🌟 - Kevin & Nova Apps Team
Dec. 11, 2023
Great support service from Jon! Very helpful.
Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
Dec. 1, 2023
I am very satisfied with the app and the super fast service, all issues were resolved in a jiffy and everything works perfectly
Thanks for your wonderful review! We're overjoyed to hear about your satisfaction with our app and quick service. Glad everything's working perfectly for you! - Kevin & Nova Apps Team
Nov. 30, 2023
Nov. 28, 2023
EJ is amazing, understands what I need, he is quick and helpful
Really happy to hear our customer service was amazing and met your needs fast! Thanks a bunch for your kind words! 😃🌟 - Kevin & Nova Apps Team
Nov. 27, 2023
Did not solve my problem so I removed it, but it still shows on my website.
Hi there, I've read your recent feedback about our app and I sincerely apologize for the inconvenience you've encountered. I'd like to reassure you though that our app certainly works, as we use Shopify's API to process the conversions. However, we understand that certain theme or app incompatibilities can occur from time to time. That is why we have our 24/7 chat support team to help you out. I'd also be happy to investigate this further and have it fixed for you, but I could see that you've already uninstalled the app. If you'd like to give our app another chance and reinstall it, I'd be honored to offer you any help you need so we can turn your experience with the app around. Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it. I hope to hear back from you soon. Cheers, Pat
Nov. 26, 2023
The application works fine. Live support was fast and polite. I like it
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! - Kevin & Nova Apps Team
Nov. 25, 2023
uygulama cok iyi destek hissesinde Jon isimli arkadas bana cok yardimci oldu:)
Hizmetlerimizden memnun kalmanız bizi heyecanlandırıyor! 5 Yıldızlı yorumunuzdaki övgüleriniz çok takdir ediliyor! 🙌 - Kevin ve Nova Uygulama Ekibi