Nova: Multi Currency Converter
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I use the app MULTI CURRENCY CONVERTER HERO which works prefectly, but more importantly the service support was just flawless and committed for the customer satisfaction. Thanks
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Best customer support ever! and totally neat app. I love that it is free and has amazing customization options.
We're so glad that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Super helpful app that changes the currency of my store to my customer's location/region, Support has been nothing but supportive and very responsive, Mary, was super sweet about my questions and verifying my store. Not to mention how easy the dashboard is to use ex; add/remove currencies that my customer can choose from. Recommended to anyone who are looking to use a currency convertor app.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Booster Apps, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Alex was amazing at helping me setup the app and resolved all the issues I was experiencing. The app also works well and would recommend
So glad that we were able to help fix your issue. Thank you so much for your kind words and for recommending us! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Fantastic app, it's free and has lightning fast customer service. Massive thank you to Pete who walked me through everything perfectly
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Good app with a great support team, Aroll solved all my issues very quickly and went above and beyond to optimize the app for our business! :)
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
It seems to be working fine, Paul was very king and fast to verify our store. It seems to be working well so far no complaints.
Glad to hear you are liking the app so far! 🙂 If you need anything at all, just let us know. We are always happy to assist you. 🙌 Cheers, Kevin
Aroll from the customer service is extremely helpful and responsive. Fixed the problem within a few minutes. Thank you for the support
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Great customer service! I had trouble with the app loading on my site. Their chat agent took some time to investigate the issue, and fixed it. I appreciate that very much. Thank you!
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I wanted an app to do currency conversion and this one fit the bill perfectly When I needed support it was quick and easy. Both Lance and Mary were very helpful and great to work with. I would highly recommend this app to everyone.
Wonderful! We are always here to help and super excited that you like our app! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
customer support is really nice. super good. it does help me to sell all countries. so happy with it.
We're so thrilled that you are happy with our services. Thank you so much for leaving a positive review. 🙂 Best regards, Kevin
Awesome app. Sorry I had a little issue and left a low rating but the customer service is one of the best I've experienced in my life, 5-star service, very responsive, and extremely helpful. Special thanks to Aroll for helping me setting up everything, I'm so grateful.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Booster Apps, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
the perfect app! it looks great on any website, it matched mine a lot and works perfectly. I recommend it to everyone.
Awesome! So glad you love our app and thanks for recommending us! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊 Best regards, Kevin
I am using this app for about 9 months. I can say it's the best and easy to set up. Also, their customer care service is perfect.
Awesome! 🙌 We truly appreciate you using our app and so grateful for your positive feedback. If you have any questions or experience issues along the way, just let us know. Our team would be delighted to assist you. Thanks, Kevin
This app is seamless and simple to use, and the tech support team has always been super fast, friendly, and helpful in addressing any issues when I've needed to reach out (which has been minimal)!
Thanks for the 5-Star review! We appreciate you using the app. If there's anything else we can do, just let us know. Best regards, Kevin
Great customer service from Maria, we are definitely looking forward to better integrating this app into our user experience! Thank you
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin
There is a really critical known issue with this app, which is that when users convert prices based on the location or currency they want, they are shown a different price at checkout based on the default currency of the Shopify store. There is no workaround for this. We have customers complaining that what they see in terms of the exchange rate is not what is shown at checkout. We would have thought this was a basic feature to get right or to allow the store to manually change the currency rate to match what is charged at checkout.
Hi there, This is Lea here, Support Manager at Booster Apps! First foremost, thank you for your feedback, and I'm so sorry for your experience so far. I can understand how important it is to convert the prices at the checkout page, that's an ideal setup. The app itself is able to convert currencies on the product page, cart page, and all across the site, but I'm afraid the reason why we can't change the currency on the checkout page because Shopify does not give us access. This has been planned as an improvement for our app and we are eager to implement this - once Shopify has granted us access to change currencies to the checkout. I'm sorry about your experience so far, and I definitely want to make it right. Though our app is free, it is by no means at all an app that we neglect and we take concerns and feedback such as the one you're experiencing very seriously and would love to get to the bottom of this. I've sent you an email as well, feel free to reply back and we'll be happy to give you some more technical information about the app itself. Cheers, Lea
I am very happy with this app, they only thing is that the currency is not processed at the check out but I believe that it is because of Shopify. I used the customer service chat once, I had a wonderful employee named Aroll who was fast, incredibly helpful and very kind. 10/10 for the customer service!
Using this currency app for our company's website on Shopify. Very helpful and prompt support team members!
Amazing support - thanks a lot!! Can't wait to test the app. Thanks to Aroll for beeing patient and fast in repsonding.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin
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