Nova: Multi Currency Converter
Nova Apps: Auto Currency Converter
Rating
4.9
feedback
1,666
chart
#3,377
All reviews
Rating Breakdown
Review RSS Feed
Nov. 25, 2023
Nov. 24, 2023
I'm really glad I installed this app and for a free app it's amazing! Support responds to requests within 2 minutes and it took us less than 10 to resolve my issue. Highly recommend!
Thank you for your fantastic review! We're delighted to know our app and support exceeded your expectations. Your recommendation is greatly appreciated! - Kevin & Nova Apps Team
Nov. 22, 2023
very helpful fast reply
It's great to hear that we were able to provide you with fast assistance. We greatly appreciate your feedback! - Kevin & Nova Apps Team
Nov. 22, 2023
Excellent customer support ! great app and it is even free.
We're thrilled you're enjoying our app and customer support! Your satisfaction is our top priority. Thank you for your kind words! - Kevin & Nova Apps Team
Nov. 21, 2023
I was helped a timely fashion and Therese was knowledgeable and quick to respond and sort out my issue. Thank you for a great app and service
We strive to provide exceptional customer support, and we're glad that we were able to assist you in a timely and knowledgeable manner. Thank you for taking the time to share your feedback with us! - Kevin & Nova Apps Team
Nov. 14, 2023
I have been struggling for a long while to have the local currency and prices show for my products, and after installing this app, I couldn't quite get it to work properly. In the app dashboard, I decided to ask for help on the live chat, and I got a reply within 2 minutes. The problem was sorted out within five minutes, and now the correct currency and prices are showing up on my website. Thank you, keep up the good work!
We're thrilled that our support was able to quickly assist you in resolving the currency display issue on your website. Thank you for your positive feedback and for choosing our service. Looking forward to continuing to support your business! - Kevin & Nova Apps Team
Nov. 8, 2023
I was having initial issues with the app, however, Alex was available immediately to answer all my questions and help me set things right. Now the app works great!
Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
Nov. 8, 2023
Great service quick responses as well.
We're glad to hear you enjoyed our service! Thank you for your feedback. - Kevin & Nova Apps Team
Nov. 4, 2023
Waste of time, IZZY one of the worst supports. Shitty app
Hi there, I've read your recent feedback about our app, and I'm truly sorry to hear that you're displeased with our app. 😔 Izzy genuinely tried to assist you to the best of her ability. Upon investigation, I can see that you turned off the "Auto Currency Conversion Status" feature shortly after turning it on. Please note that for the app to work correctly, this feature needs to be turned ON. The app's auto-convert based on location feature ensures that your store prices are displayed in the local currency of your customers. I would recommend re-enabling the "Auto Currency Conversion Status" and previewing the feature on your live site (https://kidznbaby.com/) to ensure it aligns with your preferences. If you reconsider using the app and encounter any issues, our support team is here to assist you. Your satisfaction is important to us, and we're here to help. Best regards, Pat
Nov. 4, 2023
Epic level customer service Epic.
We are thrilled to hear that! Thanks for the epic review! 🌟 - Kevin & Nova Apps Team
Nov. 3, 2023
I'm new to the app but so far the experience is good. Happy with the fast customer support. Spoke with Yaci, who had good written communication and was quick to help me with my request.
Thank you for sharing your positive experience! We're glad we could assist you effectively. Enjoy the app, and let us know if you need any further help! - Kevin & Nova Apps Team
Nov. 3, 2023
Jeg havde et par spørgsmål til selve installation og opsætning. Fik superhurtig hjælp og svar på alle spørgsmål. Rigtig god start på at bruge appen.
Vi er glade for at høre, at vores supportteam var i stand til at hjælpe dig effektivt! Nyd appen, og tøv ikke med at kontakte os, hvis du har flere spørgsmål. - Kevin & Nova Apps Team
Oct. 31, 2023
Cool application and excellent support from Yaci. Now, I want Yaci to help me with support in all applications!
Thank you for the praise! We're delighted to hear you had a positive experience. Keep enjoying the app, and let us know if there's anything else we can help you with! 😊 - Kevin & Nova Apps Team
Oct. 31, 2023
Izie was amazing! She helped me in no time and the app is also amazing (worth mentioning). Thanks again
Thank you for your kind words! We're thrilled to have provided great assistance and that you enjoy the app. We appreciate your feedback! 🌟 - Kevin & Nova Apps Team
Oct. 29, 2023
Very easy to use. great and quick customer service - jon was very kind to help me out. New to the app but I'm liking it already!
Thank you for sharing your experience! We're thrilled to have provided great assistance. Welcome to the app, and we hope you continue to enjoy using it! 😊🙌 - Kevin
Oct. 23, 2023
Oct. 22, 2023
nice customer support
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 - Kevin