Nova: Multi Currency Converter
Nova Apps: Auto Currency Converter
Rating
4.9
feedback
1,666
chart
#3,377
All reviews
Rating Breakdown
Oct. 8, 2023
Absolutely fantastic! This multicurrency converter app has made a huge difference for my online store. It seamlessly converts currencies, offers extensive currency support, and is super easy to customize. A must-have for global businesses! ⭐⭐⭐⭐⭐
Store
My Store
Using app
2 days
We're delighted that you find our app fantastic and valuable for your online store! Thank you for the positive feedback, and amazing 5-star review! ⭐ - Kevin
Oct. 5, 2023
Perfect !
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin
Oct. 2, 2023
Sept. 28, 2023
Jon was super helpful and friendly and helped me fixing my issues.
Your satisfaction is our top priority. Thank you for choosing our app and for allowing us to serve you. If there's anything we can do, please don't hesitate to reach out. - Kevin
Sept. 26, 2023
Izzy was a pleasure to talk to, only took a few minutes to sort everything out and she was so kind and helpful. Amazing app, amazing customer service! What more do you want? 5/5 Stars every day of the week.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! - Kevin
Sept. 21, 2023
Thank you, Jon! He helped me and solved the problem in few minutes!
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. - Kevin
Sept. 20, 2023
Thanks to Alex i solved my little problems, and i finally know to use this app! Thank u! U are super fast! heh
Store
My Store
Using app
About 1 month
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app! - Kevin
Sept. 20, 2023
The 24/7 chat is great. EJ responded to me instantly with my issue and was very helpful and super friendly. He helped figure out that the problem was not with the app but with my store theme and I was able to fix it straight away. Super easy app to work with in terms of installation, customization, and customer support. Definitely recommend.
We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. We appreciate your business, and thank you for sharing the word about us! 🙌 - Kevin
Sept. 14, 2023
Jon's assistance with the NOVA currency app was outstanding. He patiently guided me through its features and even offered to check my website. His expertise and dedication were impressive, providing a smooth and enjoyable experience. Jon's support reflects well on the NOVA team's commitment to excellent customer service.
Your satisfaction is our top priority, so we're thrilled you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot! 🙌 - Kevin
Sept. 13, 2023
Although I uninstalled the application, the currency type still appears in my codes
Hi there, I've read your recent feedback about our app and I sincerely apologize for the inconvenience you've encountered. We have created the app in such a way that there is no code that needs to be edited when you install or uninstall the app. However, if you would like to completely remove our code from your theme, we can do that for you or you may also follow the steps on the instructions I've sent you via email. I'd also be happy to remove the code for you if you are not comfortable doing it on your own, just simply accept the collaborator request I've sent to your Shopify admin. Once you accept that request, would you please reply on the email we've sent you and let us know? Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it. I hope to hear back from you soon. Regards, Darrel
Sept. 13, 2023
I had a problem using the APP but Alex made things easier for me. Alex, you are awesome!!!
Thank you so much for your feedback! We're delighted that we were able to assist you and make your experience better. If you ever encounter any more issues or have any questions in the future, please don't hesitate to reach out. We're here to help, and we appreciate your support! - Kevin
Sept. 13, 2023
Great app, very easy to use. Therese from the customer service will be there anytime for you if you need help. Happy that i find this app for my store!
We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟- Kevin
Sept. 12, 2023
Jon was great and fast in helping me solve the issue
Thank you so much for the 5-star review! Means the world to us, and we are here for you anytime. 😊 - Kevin
Sept. 12, 2023
Great support from Therese!
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin
Sept. 11, 2023
Excellent support provided by Therese. The app works as described.
We are so happy you like our app and services! Thank you so much for the positive feedback and review! 🌟 - Kevin
Sept. 10, 2023
I had a great experience with EJ! They were so helpful and really nice. EJ went out of their way to assist me, and their friendly attitude made everything much easier. I appreciate their support!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🌟 - Kevin
Sept. 7, 2023
I love it!
Thank you for taking the time to leave a review! Let us know if you need help along the way. - Kevin
Sept. 7, 2023
best customer servis
It's music to our ears that you are happy with our customer service! Your 5-stars is much appreciated! 🌟 - Kevin
Sept. 7, 2023
Me ha encantado la aplicación, además de ser MUY ÚTIL brinda soluciones eficaces a problemas frecuentes relacionados a las divisas que otros complementos no ofrecen. Asimismo me agradó la rápida atención de soporte que tuvo "Jon" conmigo. Fue muy preciso y con soluciones efectivas
¡Gracias por sus amables palabras! Nuestro equipo siempre está aquí para brindar soporte rápido y preciso para garantizar su satisfacción. Valoramos sus comentarios y esperamos continuar sirviéndole. -Kevin