Nova: Multi Currency Converter
Nova Apps: Auto Currency Converter
Rating
4.9
feedback
1,666
chart
#3,377
All reviews
Rating Breakdown
Review RSS Feed
Sept. 5, 2023
The app is so easy to use and I had amazing assistance from Yaci when installing it. She was so lovely and also gave me extra recommendations to improve my store. Highly recommend the app and also thank you to Yaci for your help!
Thank you for your kind words! We're thrilled that you found our app easy to use and had a great experience with our customer support. We appreciate your recommendation and are here to assist you whenever you need further assistance. - Kevin
Sept. 5, 2023
App is really great. Easy to use absolutaley and problem solving. Jon was very kind and careful listener. He helped me to solve the problem in a very short time. Im very appreciated for him and the other team member who developed this app because their solution is life changer. Thanks to Jon, thanks to support team and the developers!
Thank you for your kind words! We're delighted that you find our app easy to use and effective. We greatly appreciate your appreciation, and if you have any more questions or need further assistance, please don't hesitate to reach out. Our team at Nova is always here to help! - Kevin
Sept. 1, 2023
My Assistant was Yaci and she is amazing with customer care. So over all I am really satisfied.
Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
Aug. 27, 2023
Super app, helpful support, very friendly! I haved problem with main page, but support help me in moment, thanks you very much!
Your satisfaction is our top priority, and it's great to hear that we've quickly assisted you with the main page issue. Feel free to reach out if you have more questions or need further help. Thank you for your kind words and trust in us! ❤️ - Kevin
Aug. 22, 2023
Best app for Currency converter and have nice features also there is a expert team available to solve the issues.
We are so delighted that you love our app! 🤩 Thank you so much for the wonderful feedback and 5-star review! - Kevin
Aug. 20, 2023
Trish was able to resolve my issue without any problems. Customer support was able to respond within 2 minutes.
We're always here to help and glad to hear that we were able to assist you quickly and effectively. Thank you for choosing our app and sharing your positive experience with us! - Kevin
Aug. 18, 2023
funciona muy bien, simple y de fácil instalación. lo que necesitaba ...............................
¡Siempre estamos aquí para ayudar y estamos muy emocionados de que nuestra aplicación fuera lo que necesitabas! 🎉 ¡Muchas gracias por los comentarios positivos y la revisión! -Kevin
Aug. 18, 2023
AMAZING support from EJ, and ease of use on website - love it! This is your go to if you have been on the fence
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 - Kevin
Aug. 17, 2023
Don't look for another app, install Nova now and use it! You don't need to look for any other currency converter - it's a great app. It works extremely easy and robust. The support team is also very polite and helpful. Thank you to the whole team.
What an excellent review! 🤩 We're thrilled you're enjoying our app and finding it a reliable currency converter. Our team greatly appreciates your kind words and is always here to assist you. - Kevin
Aug. 14, 2023
Excelente atendimento, me ajudou bastante na identificação de erros e me guiou até solucioná-los. Muito obrigado pelo suporte humanizado.
Estamos muito felizes em ver que você teve uma ótima experiência! Estamos sempre nos esforçando para ajudar você e sua empresa a ter sucesso! -Kevin
Aug. 14, 2023
Love this App , change currency with geo tags ..the best and best support too thanks a lot for this App
Using app
Over 1 year
Total reviews
6
Average rating
3.0
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! - Kevin
Aug. 11, 2023
I was assisted by Jon, they answered all my questions and helped me with resyncing our website from their end since I could not do it myself. Jon, thank you so much for being so patient with me and for your prompt responses! You have been extremely helpful!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. - Kevin
Aug. 9, 2023
Great customer support. Carmel was so helpful. And the app works great, so cool and functional so far
It's music to our ears that you are happy with our app and customer support! Your 5-star review is much appreciated! 🌟 - Kevin
Aug. 7, 2023
I downloaded this app and set it up within minutes thanks to Trish. Trish went the extra mile and set things up for me by herself and made sure I got what I needed.Well done Nova for hiring such an amazing person! I also want to add that Nova itself did what other paid apps couldn't do and its simply finding the currencies i need.Also some features are paid in other apps and here are totally free. Kudos <3 Trish FTW!
We're committed to providing our customers with the best possible experience and are glad to hear that our customer support team was able to meet your needs. Thank you for choosing our app and sharing your positive experience with us! - Kevin
Aug. 7, 2023
AMAZING customer service! Got a response straight away and my issue resolved within 5 mins. Highly recommend.
Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us! - Kevin
Aug. 5, 2023
Ótimo atendimento! Foi atencioso, gentil e deu uma dica ótima para o meu site. Também gosto da rapidez das respostas.
Obrigado pelo feedback fantástico! Ficamos felizes que tenha tido uma ótima experiência com nosso serviço. Nossa equipe está sempre aqui para atendê-lo prontamente e com dicas úteis. Se precisar de mais suporte, é só nos avisar. 😊 -Kevin
Aug. 4, 2023
The agent was supportive and very kid. She helped me till the end and we where able to solve the problem!
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟 - Kevin
Aug. 4, 2023
Jon was really helpful and quick in fixing the issue that i had. I am really happy with the service.
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 - Kevin
Aug. 3, 2023
Trish was amazing, i can say it was top encounter, you don't find service like this everyday. So friendly, straight to the point and fast. If i will succed with my shop i will hire her myself !
Thank you for the kind words! We're thrilled to hear about your top-notch encounter with our customer support. Our team takes pride in delivering exceptional service, and we wish you all the best with your shop. - Kevin
Aug. 2, 2023
everything is super straightforward and the help centre makes roadblocks and obstacles very easy. highly recommend
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 - Kevin