Nova: Multi Currency Converter
Nova Apps: Auto Currency Converter
Rating
4.9
feedback
1,666
chart
#3,377
All reviews
Rating Breakdown
Review RSS Feed
Aug. 1, 2023
It was a nice time with EJ who assisted me with my project. NIce experience will use this app again.
Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
July 28, 2023
this app is literally free and the customer support is amazing and quick love the guy name"Jon" such a lovely soul. this app can do what you would expect from a currency switcher.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟- Kevin
July 28, 2023
Very good and very applicable. Allow customers to clarify the price, so that the desire to buy the product
We're so glad you like our app! Your positive feedback and review mean the world to us. Thank you so much! - Kevin
July 27, 2023
Don't waste your time with this app. The app will not show live on my site, although the preview works fine.
Hi MakeTechCreate Team, I've read your recent feedback about our app and I sincerely apologize for the inconvenience you've encountered. I'd like to reassure you though that our app and conversion certainly work, as we use Shopify's API to process the conversions. However, we understand that certain theme or app incompatibilities can occur from time to time. That is why we have our 24/7 chat support team to help you out. I'd also be happy to investigate this further and have it fixed for you, but I could see that you've already uninstalled the app. If you'd like to give our app another chance and reinstall it, I'd be honored to offer you any help you need so we can turn your experience with the app around. Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it. I hope to hear back from you soon. Cheers, Pat
July 27, 2023
Firstly, I received a quick response to my query and Izzy helped me to fix any issues i may have. Thanks very much! Great app.
July 27, 2023
This apps will help me a lot with the business. It's easy to install and Jon was really nice to help me when I have an issue to instal.
Thank you for choosing our app! We're grateful for your support and trust in us to help grow your business. If you need further assistance, please don't hesitate to contact us. - Kevin
July 26, 2023
These guys are quick and swift in troubleshooting any issue you face. This is that perfect app for currency conversions and its FREE
Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! Let us know if there's anything else we can do along the way. 🙂 - Kevin
July 24, 2023
Seems to be a light app. It's simple enough to install with the help of their quick video and their chat support is available as needed.
Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have. - Kevin
July 23, 2023
um i just rated this app because of its customer service if there is a flaw they try their best to solve it
Thank you for taking the time to leave a review! If any questions come up or if we can help in any way, please feel free to reach out to us anytime. - Kevin
July 22, 2023
Perfect support from Izzy , was facing an issue with the currency in my store and she did help me to solve it. thanks alot.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! Let us know anytime if there's anything else we can do along the way. Our team will be delighted to assist you. 😊- Kevin
July 22, 2023
Great app had a great experience with Therese she helped me navigate through the prosses of adding the Converter to my page.
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! - Kevin
July 20, 2023
Works very well and the management service is super! They also suggest how to improve your website!!
Thank you for your kind words! We're thrilled that you're finding our service beneficial, and we're always happy to provide suggestions for enhancing your website. If you ever need anything else, just let us know. - Kevin
July 17, 2023
Great services, responds really quickly. Loved the user friendly easy way of the explanation to all queries. Thank you
Thank you for your kind words! We're thrilled that you had a great experience with our services. Our team takes pride in providing prompt responses and ensuring our explanations are user-friendly and easy to understand. Your feedback is greatly appreciated! - Kevin
July 15, 2023
Very bad customization. Bad customer support. I liked the app in the beginning but then I lost hope in it.
Hi Rock, I sincerely apologize for the inconvenience you've encountered. I understand that you are interested in having the currency bar placed in the footer of your website. However, due to the technical limitations of our app, the current options for placement are limited to the top right, lower right, top left, and lower left corners of the page. The placement of the currency bar is determined by the app's design and functionality. The app is designed to be easily visible and accessible to your customers, which is why it is positioned in the specified corners of the page. Placing it in the footer may require significant changes to the app's code and layout, as well as potential conflicts with other elements on your website. Rest assured, we have forwarded your suggestion to our product development team. They will carefully evaluate the feasibility and potential impact of adding a footer placement option. We prioritize customer feedback, and if there are any updates or changes in the future, we will ensure to inform you promptly. Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it. I hope to hear back from you soon. Cheers, Pat
July 14, 2023
customer support was fast and helpful, no concerns at all. They were friendly and made sure everything was working properly
We're so glad to hear that you enjoyed your experience with us. Thank you for your positive feedback and 5-stars! 🌟 - Kevin
July 14, 2023
It's very convenient, supports multiple currencies and is free of charge, the service support is fast, I like it very much and I highly recommend it!
Your recommendation is the highest compliment, and we're grateful for your support. Thank you! - Kevin
July 12, 2023
It surely is a fantastic app for currency conversion. Implementation is super easy. would definitely recommend it to other Shopify developers. Jon helped us in understanding it really well.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 - Kevin
July 11, 2023
Integration was seamless. customer care is always ready and available to help, and this is what makes me love this app!
We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 - Kevin
July 9, 2023
This App is Super easy to install and use. The installation guide video helps in setting up the application. Still in case of any issue the support system of Nova: Multi Currency converter is quick in resolving your issue. Special thanks to Therese who has been a great support in resloving my currency display issue.
Thank you for your kind review! We're thrilled that you found our app easy to install and use. Our team takes pride in providing a seamless user experience and we're glad that we were able to resolve the issues you encountered. If you need any further assistance, please don't hesitate to reach out. - Kevin
July 7, 2023
the chat support person Izzy was awesome. Very friendly and super prompt! I'm sure to use the app again.
Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊 - Kevin