All reviews

Rating Breakdown

  • 5
    95% (1,576 ratings)
  • 4
    3% (56 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

July 7, 2023

This is a good free app, and the customer service Trish responded patiently and promptly. It would be even better if you can add custom functions.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive review! We appreciate your feedback regarding the custom functions. We're constantly working on improving our app and adding new features, and we'll definitely consider your suggestion. If you have any other ideas or need further assistance, please feel free to let us know. We value your support and hope to continue serving you! - Kevin

5 / 5 Share

July 5, 2023

Carmel helped me out with all our queries! Great work! We had trouble with the widget and currency conversion on the screen, she handled it well. Appreciate the quick response

Store

Thália

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support. - Kevin

5 / 5 Share

July 4, 2023

The app is great and super simple to use and the customer service is exceptional. Therese was extremely prompt and really helpful in getting things sorted quickly and efficiently. Highly recommend!

Store

Cazset

Using app

36 minutes

Total reviews

6

Average rating

5.0

Developer Reply

We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us. - Kevin

5 / 5 Share

July 3, 2023

I haven't used the app yet. But Agent Trish is being very kind to help me set it up.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. - Kevin

5 / 5 Share

July 3, 2023

uygulama çok güzel görünüyor ve alex bana çok yardımcı oldu bunun için ona büyük minnettarlığımı belirtmek istiyorum

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Müşteri desteğimizden memnun olmanız kulaklarımıza müzik! 5 yıldızlı değerlendirmeniz bizim için çok değerli ve herhangi bir şeye ihtiyacınız olursa lütfen bize bildirmekten çekinmeyin! Ekibimiz her zaman yardım etmek için burada. 😊 -Kevin

1 / 5 Share

July 2, 2023

The USD conversion doesn't work and that affects every other currencies don't recommend this app it will affect your conversion rate.

Using app

About 20 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi GlupDrinks, I've read your recent feedback about our app and I apologize for the inconvenience you've encountered. I'd like to reassure you though that our USD conversion certainly works, as we use Shopify's API to process the conversions. However, we understand that certain theme or app incompatibilities can happen from time to time. That is why we have our 24/7 chat support team to help you out. In order to address specifics and provide a resolution for you as soon as possible, I have sent you an email. Please check your inbox so that we can continue the conversation and work towards fixing this. I look forward to hearing from you soon. Cheers, Darrel

5 / 5 Share

July 9, 2023

Therese was such a great and quick help to my request. I appriciate her work and the APP ist just working great. Trish espacially was really patient and listen to everyhting I said. Nice WORK !

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊 - Kevin

5 / 5 Share

June 29, 2023

Good service!! The service is excellent, I sent them a message in chat and they answered me quickly.

Store

SwagBom

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are happy with our services! Your praise in your 5-Star review is very much appreciated! - Kevin

5 / 5 Share

June 28, 2023

The support team responds in under 1 minute and is very quick to fix the problem. highly recommend

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for recommending us! - Kevin

5 / 5 Share

June 27, 2023

he answered very quickly and stay online until he give solution

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thanks so much for leaving a 5-star review! 🌟 - Kevin

5 / 5 Share

June 27, 2023

So far so good. The customer service is quite good and very fast! It would be better if there's a way to see the product page with converted prices.

Using app

2 days

Total reviews

3

Average rating

4.7

Developer Reply

We're glad you've had a good experience with our customer service. We appreciate your suggestion about displaying converted prices on the product page, and we'll definitely take it into consideration for future improvements. We value your input and look forward to serving you even better in the future. - Kevin

5 / 5 Share

June 25, 2023

Jon is very helpful, just within few minute able to solve my problem! Really recommend to use this Nova currency app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled you're enjoying our app and services and willing to recommend them to others. Thank you for the positive feedback and 5-stars! 🌟 - Kevin

5 / 5 Share

June 24, 2023

Izzy is absolutely amazing! Their quick response time and ability to solve problems swiftly exceeded my expectations. I'm incredibly impressed with their efficiency and effectiveness.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

It's always a pleasure to hear that our services exceed your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us! - Kevin

5 / 5 Share

June 21, 2023

It works really well. The support team is very helpful, and it's completely free. I'm extremely satisfied. I highly recommend this app to everyone

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you are satisfied with our app and service. 🤩 Thanks so much for recommending us! If there's anything else we can do along the way, please don't hesitate to let us know. - Kevin

5 / 5 Share

June 20, 2023

Trish replies super fast and is very helpful, she quickly tries to help resolve any questions or concern.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app! - Kevin

5 / 5 Share

June 19, 2023

My support was Alex!, She is awesome and professional and kindly answered to all my questions. App is great and highly recomended Amazing costumer service! All my problems were easily solved. And really fast as well.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. - Kevin

5 / 5 Share

June 19, 2023

Alex was very helpful in helping me implement this currency converter. She was very fast in giving out the solutions. Definitely would recommend this app to everyone looking for a currency converter solution.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive review! Your recommendation means a lot to us, and we appreciate you sharing your positive experience. If you have any more questions or need further assistance, please don't hesitate to reach out. - Kevin

5 / 5 Share

June 19, 2023

I will strongly recommend this app. it convert cuurency very quick.Very easy and simple to use. Their customer service is very good. Therese &EJ are very nice. they helped me solve my problem very quickly. Thanks a lot for your good app& and good service. I definitely will recommend your app.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your enthusiastic recommendation! We appreciate your kind words and are grateful for your support. If you need any further assistance or have any more questions, please don't hesitate to reach out. Our team at Nova is here to help you! - Kevin

5 / 5 Share

June 16, 2023

Jon was great help, This app is amazing and its free..bless you guys for solving small business problems :) Thanks

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. - Kevin

5 / 5 Share

June 13, 2023

Izzy was fantastic to help me with a conversion problem that we experienced. She was very patient while fixing the issues, very knowledgable and efficient. Many thank you again for all your help!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that we were able to assist you effectively. Please let us know if there's anything else you need along the way. - Kevin