MLV Auto Currency Switcher
Streamline global shopping with automatic currency converter
Rating
4.8
feedback
983
chart
#207
All reviews
Review RSS Feed
Dec. 12, 2024
I've had the app installed for a while and have encountered the same problems time after time. When switching currency, the rounding rules that you set up in markets (rounding to 0 decimal points) doesn't flow through to this app. So for a currency like Kuwait Dinar, instead of 145KWD, it shows 145.760KWD - which doesn't look great or professional. This applies to all currencies - ignoring the decimal rules you can set with Shopify, so USD shows as $450.00 for example. I have contacted support numerous times and they either say it's a shopify problem, or that they just can't help me. Additionally, they are great at the initial customisation setup, but EVERY TIME you update your theme, their customisations are removed, and you have to reach out to them to edit it for you again, which has become extremely tiresome. It is such a shame as this app is generally good at what it does, but the creators seem to have no desire to refine it to make it an excellent experience for shopify users and their customers. I will be looking around to find an alternative.
Hi Matthew, Thank you for sharing your detailed feedback. Regarding the rounding rules issue: This behavior is tied to Shopify Markets, where the rounding is set at Shopify's end as rightly informed by our agent earlier. Unfortunately, our app reflects the data provided by Shopify. Shopify Support would be the best point of contact to resolve this, as they can directly assist with Markets configurations. Regarding the theme updates, we understand how frustrating it can be to reapply customizations after every theme change. While this is common with theme-dependent apps, we are exploring ways to streamline this process for our users. In the meantime, our team remains available to assist you promptly with any adjustments required post-theme updates. Your feedback about refining the app’s experience is taken seriously. We are constantly working to improve, and insights like yours help us identify areas to prioritize. Thank you again for using our app. We hope you’ll reconsider and give us a chance to address these challenges. Best regards, Reshma CSM MLVeda
Nov. 18, 2024
Nov. 11, 2024
Good app. Also Harun was very helpful in assisting and answering all our questions regarding app work flow.
Store
My Store
Using app
About 1 month
Nov. 1, 2024
jikkio
Hi, I’m sorry to hear that your experience hasn’t met your expectations. We strive to provide the best possible service, and your comments are invaluable for our improvement. If you could share more details about the issues you encountered, we’d love the opportunity to address them and make things right. Please feel free to reach out directly at [email protected]. We’re here to help! Best Regards, Reshma CSM MLVeda
Sept. 20, 2024
The app is great, but if there is also a language selector based on the customer ip address it will be far greater, thats why i gave it 4 stars not 5 For the support, Harun was a very great support he was fast, responsive very delicate. Thank you Harun for the best support you gave me. For the Technical, Jay was fast very fast actually, they told me they need until Monday to finish the technical task but he already finished it within 1 hour on Friday. Thank you hope we can hear from you that you upgraded the app to also have the languages section
Sept. 17, 2024
I would highly recommend this app. The app developers are very helpful. The changed the code on the app so the currency selector would show on the homepage along with the navigation but on mobile it would float in the bottom corner. I really like the setup now. They are fast and do a great job.
Using app
5 days
Total reviews
7
Average rating
5.0
Sept. 16, 2024
They were very helpful and quick. They made it so the currency flag appears on the header on desktop and then floating on mobile instead of on the pop up menu. It's easier to find the currency selector. Currency selector is great and lets you choose countries. Works well in switching currencies. Highly recommend!
Sept. 4, 2024
The support team is very active and cooperating. I was facing an issue and they help till the issue is not resolved.
Store
My Store
Using app
1 day
Sept. 2, 2024
Awesome, does exactly whats its supposed to do and doesnt look over the top, looks perfect. Recommend to EVERYONE
Aug. 30, 2024
I have used this app for some time. Works great. I recently changed Shopify Themes. The app wasn't working correctly on the new Theme but they responded promptly and resolved the issue.
Aug. 15, 2024
Excellent service : integration in our template effective 12 hours after specifying our needs. Weldone MLV team!
Aug. 8, 2024
One of the standout aspects was their prompt response time. I didn’t have to wait long to get connected with a knowledgeable support agent, which is crucial when dealing with technical issues that can hinder productivity.
July 30, 2024
I would also like to extend my sincere thanks to Harun for his outstanding support. His assistance has been invaluable, and his prompt and effective help made the implementation process smooth and straightforward. Thank you again, Harun, for your excellent support!
July 15, 2024
This app is very user-friendly, we appreciate it's simplicity in navigating and in it's functionality. The team is very responsive and have been super helpful in configuring custom placement for the switcher in a timely manner!
July 11, 2024
As the owner of an online store, I've been using the MLV Currency app as my go-to currency converter for several years now. I'm absolutely thrilled with its practicality and efficiency. With this app, my customers can effortlessly view prices in their own currency, greatly enhancing their shopping experience and streamlining international transactions. A big shout-out to Harun for his exceptional assistance and impeccable customer support. Thanks to him, integrating the app into my store was seamless, allowing me to fully leverage all its features without a hitch. I highly recommend MLV Currency to any online store owner looking for a reliable and effective currency conversion tool!
June 25, 2024