All reviews

Rating Breakdown

  • 5
    88% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    6% (2 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (32)
Review RSS Feed Review RSS Feed

2 / 5 Share

Aug. 26, 2025

The main features are fine, but the Autorun feature for an Autofulfill Sheet Vendor is broken. It doesn't run. We have to manually Edit the vendor, save the same settings, in order for the autorun to run. What's the point of Autofulfill if it doesn't autorun as scheduled? We've been trying to reach out and get a response from the developers and it has been impossible. We've sent several emails in the past 3 weeks and they haven't responded yet. We received an autoresponse email saying they'll "reply before Monday" but it's been 2 weeks. We're just looking to get the autorun feature to actually work. Unfortunately, there's no other app that fits our needs. Once the autorun feature for a vendor is working, then it's fine.

Using app

About 1 month

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 14, 2024

Great app, we've been using it for some time and it works well. Support is helpful.

Using app

8 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 6, 2023

I'm not sure why the reviews of this app are good - this app just doesn't work. I don't like leaving negative reviews but I feel the need to in this case as I've given them so many chances and I'm so disappointed. The app hasn't once done what it claims to do, and customer support are almost non existent. Orders aren't fulfilling or they're partially fulfilling despite tracking information being added. At times our customers have received notifications when they shouldn't have, or their orders have been partially fulfilled. AVOID.

Using app

4 months

Total reviews

2

Average rating

3.0

2 / 5 Share

Feb. 5, 2022

We're a long time paying customer and the app is working OK. However, do not expect any help from their customer service, if you have a problem or report an unexpected behavior (our case). They have ignored our email requests completely.

Using app

Over 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 31, 2021

Fantastic app and customer service. I had a few tweaks and they got me taken care in in very short order. I would totally recommend this app for our purpose!!!!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

I've used this app for over a year now and love it! Super basic interface but great to use. My vendors also love using it. Very simple to keep track of orders on their dashboards and update tracking. Syncing is 10/10 as well as the customer support team. Thanks for the great app!

Store

4X4OC

Using app

About 1 year

Total reviews

8

Average rating

5.0

3 / 5 Share

Aug. 25, 2021

We are always finding unfulfilled orders and it never syncs the orders correctly. The support team is also not really helpful! After our complaints and 1-star review, they fixed the problem.

Using app

About 1 year

Total reviews

9

Average rating

3.2

5 / 5 Share

June 11, 2021

So far so good. Seamlessly works. Hoping to travel soon and this is a lifesaver. Had a small glitch and they fixed it super quick in live chat.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 31, 2021

The app saved me a lot of time fulfilling the orders automatically. Simple and works as it should. br

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2021

I have a store with multiple drop-ship vendors. This app allows for multiple drop-shippers to receive fulfillment emails from a single order.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

Staff very reactive! In 2min I had all my problems solved. I do dropshipping so order management is very difficult and for now, autofulfill is the perfect match between easiness and efficiency !

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 27, 2020

Great, saves a lot of work! Helpdesk (chat) replied very quick and solved my question within minutes...

Using app

7 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 5, 2020

SERIOUSLY GOOD! These guys have a great app, extremely flexible and great customer support. Perfect solution

Using app

21 days

Total reviews

9

Average rating

3.1

5 / 5 Share

June 8, 2020

very useful app. Customer support are always there to help. This app make my work very easier and i safe much time

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2020

Crazy good customer Service - and the App saves us so much time all is automatic now.... no longer dealing with tracking numbers manualy...

Using app

3 months

Total reviews

9

Average rating

4.6

5 / 5 Share

May 16, 2020

Awesome. I really like that app. It is one of my most favorite apps in shopify. I can only recommend it to everybody.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2020

Support is instant requests are met! Plug and play simple app but very effective in what it does. Yes download.

Using app

Over 1 year

Total reviews

35

Average rating

2.1

5 / 5 Share

April 17, 2020

AWESOME product!!! AWESOME customer support!!! I could have not grown my business without this app. GET IT!!!!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 23, 2020

Amazing app and support team! I was a bit confused as to how I could set something up in the app, and they were quick to help me out and educate me on it. Can't wait to start using it!

Store

ICEON®

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2019

We have used it for a full year now and it has saved us a lot of time. Didn't need support until today but response was instantaneous. Highly recommend.

Using app

About 1 year

Total reviews

12

Average rating

5.0