All reviews

Rating Breakdown

  • 5
    93% (89 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2024

Great app, we've been using it for some time and it works well. Support is helpful.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Finally an app that solves my problems. Managing 15 supplier orders from one store was tough, but this gives each of them their own portal to view orders and upload tracking from their end.

Using app

19 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 6, 2023

I'm not sure why the reviews of this app are good - this app just doesn't work. I don't like leaving negative reviews but I feel the need to in this case as I've given them so many chances and I'm so disappointed. The app hasn't once done what it claims to do, and customer support are almost non existent. Orders aren't fulfilling or they're partially fulfilling despite tracking information being added. At times our customers have received notifications when they shouldn't have, or their orders have been partially fulfilled. AVOID.

Using app

5 months

Total reviews

2

Average rating

3.0

2 / 5 Share

Feb. 5, 2022

We're a long time paying customer and the app is working OK. However, do not expect any help from their customer service, if you have a problem or report an unexpected behavior (our case). They have ignored our email requests completely.

Using app

Over 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 31, 2021

Fantastic app and customer service. I had a few tweaks and they got me taken care in in very short order. I would totally recommend this app for our purpose!!!!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

I've used this app for over a year now and love it! Super basic interface but great to use. My vendors also love using it. Very simple to keep track of orders on their dashboards and update tracking. Syncing is 10/10 as well as the customer support team. Thanks for the great app!

Store

4X4OC

Using app

About 2 years

Total reviews

8

Average rating

5.0

3 / 5 Share

Aug. 25, 2021

We are always finding unfulfilled orders and it never syncs the orders correctly. The support team is also not really helpful! After our complaints and 1-star review, they fixed the problem.

Using app

About 1 year

Total reviews

8

Average rating

3.0

1 / 5 Share

June 22, 2021

I'm having constant issues with their app. It never syncs the orders I'm having to contact their support on a regular basis and wait for responses!

Using app

Over 1 year

Total reviews

10

Average rating

1.0

Developer Reply

Hello There, The orders did not sync because one of the items had a special character. After we added the special character, the orders now sync. Thank you for continuing to use Autofulfil. Hundreds of merchants use Autofulfill. We provide exceptional support as validated by 97% 5-star reviews out of 91.

5 / 5 Share

June 11, 2021

So far so good. Seamlessly works. Hoping to travel soon and this is a lifesaver. Had a small glitch and they fixed it super quick in live chat.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2021

The app saved me a lot of time fulfilling the orders automatically. Simple and works as it should. br

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2021

If I have a question, the response is almost instantaneous and the app works like a charm. I definitely recommend it !

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

We are developing a store with multiple vendors in a drop shipping format. This app allows for multiple drop-shippers to receive fulfilment emails from a single order which is very useful for us. That then pulls through automatically to our Shopify admin which saves a lot of time!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2021

I have a store with multiple drop-ship vendors. This app allows for multiple drop-shippers to receive fulfillment emails from a single order.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

This is such a convenient app and saves a lot of time without constantly sending CSV files to my supplier. Very easy to setup as well. Very happy!

Using app

8 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 6, 2021

Amazing app to automate fulfilment tasks and save time! I would highly recommend this to anyone. 5 stars!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

A great app, great functionality & support. Very professional as well. Every time I need a support from them. they are always replying. Thank you guys for the great work.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 30, 2020

Staff very reactive! In 2min I had all my problems solved. I do dropshipping so order management is very difficult and for now, autofulfill is the perfect match between easiness and efficiency !

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 27, 2020

Great, saves a lot of work! Helpdesk (chat) replied very quick and solved my question within minutes...

Using app

7 days

Total reviews

3

Average rating

3.3

5 / 5 Share

Oct. 23, 2020

Very nice app, easy to use, robust, flexible and ticked all the boxes we needed. Had one minor query/change request which was actioned in under 24hrs. Would certainly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Support is really responsive and helpfull! App seems to live up to their promise as well. No need to look any further for us.

Using app

Over 1 year

Total reviews

1

Average rating

5.0