AutoCart: Gift With Purchase for Shopify

AutoCart: Gift With Purchase

Add free gifts, discounted or companion products to the cart

Developer

Rating

4.6

feedback

10

Reviews

chart

#4,259

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    40%
  • Less than a day
    10%
  • Less than a month
    20%
  • Less than a year
    20%
  • More than a year
    0%

Reviews Summary

The reviews for the AutoCart app are mixed, with both positive and negative feedback. On the positive side, customers praise the excellent customer service provided by the support team, particularly mentioning individuals like Fabio and Andrea who were helpful in setting up the app and resolving issues. Users appreciate the functionality of the app, especially in setting up promotions and free gift offers. The support team is highlighted for being responsive and proactive in addressing any issues. However, there are negative reviews pointing out bugs and issues with the app's performance. Some users mention that the app doesn't always work as expected, such as not removing products when conditions are not met and being buggy. Overall, while the app has received praise for its functionality and customer service, there are areas that need improvement in terms of reliability and performance.

Highlights

Excellent customer service and support
App functionality and features
Bugs and performance issues
Responsive support team
Need for improvement in reliability

Rating Breakdown

  • 5
    80% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (2 ratings)

Reviews with Text

  • 90% (9)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 19, 2025

it doesnt remove the product when the condition isnt met

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

We’re really sorry for the inconvenience you experienced. Please reach out to our support team so we can look into the issue right away and help you find the best solution. We’ll be happy to assist you every step of the way.

5 / 5 Share

Oct. 2, 2025

The customer service is excellent. We had a glitch on Shopify end and the tech support with AutoCart app worked with me and communicated with me all the through until it was fixed. And the function is now working great for our store, thank you!

Using app

About 20 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for this amazing review 😊

5 / 5 Share

Aug. 26, 2025

The app really helped with setting up a tiered gift promotion. Special shout-out to Fabio who helped me set it op in no time at all!

Using app

28 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for this amazing review 😊

5 / 5 Share

June 20, 2025

Store

fgm04

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for this amazing review 😊

1 / 5 Share

June 17, 2025

buggy - needs a lot of work

Using app

44 minutes

Total reviews

6

Average rating

2.3

Developer Reply

Thanks for your feedback, even though we’re sorry to hear that your experience didn’t meet expectations. We noticed you installed the app for 30 min only and didn’t have a chance to reach out to our team. We’d be more than happy to help you configure AutoCart properly and understand what might not have worked as expected. AutoCart is designed to work smoothly with Shopify Functions and includes a dedicated support team to help with setup and testing. We've already sent you an email offering direct assistance and a free support call. If you're open to giving it another try, we’d love to help you get the most out of it and show you how powerful and flexible AutoCart can be. Looking forward to hearing from you, the Nextools Support Team.

All reviews

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