AutoCart: Gift With Purchase
Add free gifts, discounted or companion products to the cart
Rating
4.6
feedback
10
chart
#4,259
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
40%
-
Less than a day
10%
-
Less than a month
20%
-
Less than a year
20%
-
More than a year
0%
Reviews Summary
The reviews for the AutoCart app are mixed, with both positive and negative feedback. On the positive side, customers praise the excellent customer service provided by the support team, particularly mentioning individuals like Fabio and Andrea who were helpful in setting up the app and resolving issues. Users appreciate the functionality of the app, especially in setting up promotions and free gift offers. The support team is highlighted for being responsive and proactive in addressing any issues. However, there are negative reviews pointing out bugs and issues with the app's performance. Some users mention that the app doesn't always work as expected, such as not removing products when conditions are not met and being buggy. Overall, while the app has received praise for its functionality and customer service, there are areas that need improvement in terms of reliability and performance.
Highlights
All reviews
Nov. 19, 2025
it doesnt remove the product when the condition isnt met
We’re really sorry for the inconvenience you experienced. Please reach out to our support team so we can look into the issue right away and help you find the best solution. We’ll be happy to assist you every step of the way.
Oct. 2, 2025
The customer service is excellent. We had a glitch on Shopify end and the tech support with AutoCart app worked with me and communicated with me all the through until it was fixed. And the function is now working great for our store, thank you!
Thank you very much for this amazing review 😊
Aug. 26, 2025
The app really helped with setting up a tiered gift promotion. Special shout-out to Fabio who helped me set it op in no time at all!
Thank you very much for this amazing review 😊
June 17, 2025
buggy - needs a lot of work
Thanks for your feedback, even though we’re sorry to hear that your experience didn’t meet expectations. We noticed you installed the app for 30 min only and didn’t have a chance to reach out to our team. We’d be more than happy to help you configure AutoCart properly and understand what might not have worked as expected. AutoCart is designed to work smoothly with Shopify Functions and includes a dedicated support team to help with setup and testing. We've already sent you an email offering direct assistance and a free support call. If you're open to giving it another try, we’d love to help you get the most out of it and show you how powerful and flexible AutoCart can be. Looking forward to hearing from you, the Nextools Support Team.
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