AutoCart: Gift With Purchase
Auto add gifts, discounted or companion products to the cart
Rating
4.4
feedback
17
chart
#4,441
All reviews
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April 2, 2026
We never used the app but found out they had been billing us for nearly a year. We downloaded it for the free trial a while ago but it didn't fit with our needs to we never upgraded to a paid plan. As we were cleaning up apps, we learned that they auto-enrolled us even though we never used it at all (even for the trial). When I asked to be refunded, they refused. Why would you keep money from a store who never used your app at all? It's unethical and disappointing that this is how they operate. We now know we won't be using Nextools for anything going forward as we prefer to work with honest and ethical companies.
Hi, I'm very sad you decide to leave a bad review after all our conversations where we offered you a discount on other apps or to find an agreement. If you decide to rethink about it we are here as always. Just to clarify that we did not "auto-enroll", but a plan has been activated accepting a 7 days free trial, after that period that app should have been removed otherwise the plan will start.
June 17, 2025
buggy - needs a lot of work
Thanks for your feedback, even though we’re sorry to hear that your experience didn’t meet expectations. We noticed you installed the app for 30 min only and didn’t have a chance to reach out to our team. We’d be more than happy to help you configure AutoCart properly and understand what might not have worked as expected. AutoCart is designed to work smoothly with Shopify Functions and includes a dedicated support team to help with setup and testing. We've already sent you an email offering direct assistance and a free support call. If you're open to giving it another try, we’d love to help you get the most out of it and show you how powerful and flexible AutoCart can be. Looking forward to hearing from you, the Nextools Support Team.