AutoCart: Gift With Purchase for Shopify

AutoCart: Gift With Purchase

Auto add gifts, discounted or companion products to the cart

Developer

Rating

4.4

feedback

17

Reviews

chart

#4,441

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    24%
  • Less than a day
    6%
  • Less than a month
    41%
  • Less than a year
    18%
  • More than a year
    0%

Reviews Summary

The reviews for the app are a mix of positive and negative feedback. On the positive side, customers praise the excellent customer service and support provided by the team, with specific mentions of individuals like Fabio and Yuvraj who went above and beyond to help resolve issues and create custom functionalities. Users appreciate the app's functionality in creating discounts, free gifts, and tiered promotions, stating that it has saved them time and improved their workflow. However, there are negative reviews highlighting issues with billing practices, auto-enrollment in paid plans without consent, and bugs that need to be addressed for better performance.

Highlights

Excellent customer service and support
App functionality and features
Billing and auto-enrollment issues
Bugs and need for improvements

Rating Breakdown

  • 5
    82% (14 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (2 ratings)

Reviews with Text

  • 88% (15)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 2, 2026

We never used the app but found out they had been billing us for nearly a year. We downloaded it for the free trial a while ago but it didn't fit with our needs to we never upgraded to a paid plan. As we were cleaning up apps, we learned that they auto-enrolled us even though we never used it at all (even for the trial). When I asked to be refunded, they refused. Why would you keep money from a store who never used your app at all? It's unethical and disappointing that this is how they operate. We now know we won't be using Nextools for anything going forward as we prefer to work with honest and ethical companies.

Using app

--

Total reviews

7

Average rating

2.1

Developer Reply

Hi, I'm very sad you decide to leave a bad review after all our conversations where we offered you a discount on other apps or to find an agreement. If you decide to rethink about it we are here as always. Just to clarify that we did not "auto-enroll", but a plan has been activated accepting a 7 days free trial, after that period that app should have been removed otherwise the plan will start.

5 / 5 Share

April 1, 2026

Incredible support, great thinking and technical knowledge above and beyond. We had an ongoing issue that we had hit a wall with around our gifts with purchase behaviour in our cart and checkout execution. Autocart solved the issue. Can't recommend these guys highly enough!

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

March 6, 2026

Super app, permet de créer des réductions avec des cadeaux offerts etc. Le service client est au top, très réactif, à l'écoute et efficace. Je recommande !

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis, nous apprécions vraiment votre soutien 😊

5 / 5 Share

Feb. 25, 2026

Prettige klantenservice. We werden snel en goed geholpen.

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Hartelijk bedankt voor je recensie, we stellen je steun enorm op prijs 😊

5 / 5 Share

Jan. 16, 2026

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

All reviews

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