AutoCart: Gift With Purchase
The reviews for the app are overwhelmingly positive, with users praising the excellent customer service provided by team members like Abhi, Fabio, and Yuvraj. Customers appreciate the quick and effective support they received, especially when facing technical issues or needing help with customizations. The app itself is described as reliable, offering great functionality such as setting up tiered gift promotions and free gift promo codes. However, there are a couple of negative reviews mentioning billing issues and bugs that need to be addressed for a smoother user experience.
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Very good experience, the app helped me with my auto cart and i loved their customer service especially Abhi, he always there for my help. thank you so much
Thank you very much for your review, we really appreciate your support 😊
Super reliable app. Always the best service and help from Fabio and the team when something pops up. Also a user of SupaEasy for more customizations.
Thank you very much for your review, we really appreciate your support 😊
I was having trouble with a few features, and Fabio provided outstanding support, he helped me resolve the issue by video call the very same day. The team is very reactive, and the app offers excellent value, especially for free gift promo codes. Highly recommended!
Thank you very much for your review, we really appreciate your support 😊
We never used the app but found out they had been billing us for nearly a year. We downloaded it for the free trial a while ago but it didn't fit with our needs to we never upgraded to a paid plan. As we were cleaning up apps, we learned that they auto-enrolled us even though we never used it at all (even for the trial). When I asked to be refunded, they refused. Why would you keep money from a store who never used your app at all? It's unethical and disappointing that this is how they operate. We now know we won't be using Nextools for anything going forward as we prefer to work with honest and ethical companies.
Hi, I'm very sad you decide to leave a bad review after all our conversations where we offered you a discount on other apps or to find an agreement. If you decide to rethink about it we are here as always. Just to clarify that we did not "auto-enroll", but a plan has been activated accepting a 7 days free trial, after that period that app should have been removed otherwise the plan will start.
Incredible support, great thinking and technical knowledge above and beyond. We had an ongoing issue that we had hit a wall with around our gifts with purchase behaviour in our cart and checkout execution. Autocart solved the issue. Can't recommend these guys highly enough!
Thank you very much for your review, we really appreciate your support 😊
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