Vertical Ledge review for Auto DS: #1 Dropshipping & POD
Feb. 22, 2023
Most honest review right here: Most horrific experience with this app. We installed this app, it automatically uploaded our custom "unlinked" products under the products page without authorization. Only way to remove reference to our Shopify product listings is to select those products under the products page while doing so it permanently deleted all of our products and caused us a massive amount of product and product data loss even though none of our products were actually linked and uploaded to AutoDS. Confirmation came up that said "do you want to delete these products" didn't say anything about permanently removing our listings from our store! While talking with the support they were not able to resolve this issue and not able to restore the data that their system deleted. In the process of a legal litigation regarding this issue with AutoDS
Hi “Vertical Ledge”, We are sorry to hear about your negative experience with our app. We take our customers' feedback seriously, and we apologize for any inconvenience this has caused you. During our communication with you, we have explained that the deletion of your products was not initiated by us. It was done manually. We have offered alternative help as we are unable to recover the information you asked. However, you declined our offer and instead chose to pursue legal action against us. Thank you for your time, AutoDS team
AutoDS Advanced All-In-One Shopify Dropshipping & POD App