Rating

4.3

feedback

1,330

Reviews

chart

#1,285

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    12%
  • Less than a month
    29%
  • Less than a year
    26%
  • More than a year
    1%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of setup and use, helpful AI features for product import and description generation, good customer support experiences, and the app being beginner-friendly. On the other hand, negative feedback includes issues with product importing, lack of real solutions from support, unexpected charges, difficulties in canceling subscriptions, and problems with order processing and fulfillment. Some users also mentioned concerns about hidden fees, billing practices, and unresolved technical issues.

Highlights

Ease of setup and use, AI features, beginner-friendly, good customer support
Issues with product importing, lack of real solutions from support, unexpected charges, difficulties in canceling subscriptions, problems with order processing and fulfillment
Hidden fees, billing practices, unresolved technical issues

Rating Breakdown

  • 5
    67% (887 ratings)
  • 4
    5% (60 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (9 ratings)
  • 1
    8% (100 ratings)

Reviews with Text

  • 92% (978)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 5, 2026

Totalmente horrible la experiencia. Dos meses con ellos y estoy muy descontento. 1. Ojo cuando activéis un plan ya que se activan complementos aparte que te los cobras sin avisar. 2. El servicio de soporte es inexistente, tardan horas en responderte y en mi caso no han sabido solucionar mi error, simplemente se limitan a responder cada 24 horas(con suerte). 3. Si no cumplen con sus funciones y les pides que te devuelvan el dinero debido a que su software da error no te lo darán, simplemente te ignoran Aunque la use porque ya tengo la mensualidad no la recomiendo en ningún caso

Store

Nivumo

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Nivumo"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

1 / 5 Share

May 3, 2026

Es una basura la llevo sin usar 3 meses quite la tarjeta y desconecte todo y me acaban de cobrar un dineral

Store

Olvyne

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Olvyne"! Thank you for your feedback. We’re sorry to hear about your experience. To ensure this is handled with the utmost care, our Voice of the Customer Manager has personally contacted you to assist you directly. We are committed to resolving this for you and are here to support you every step of the way. The AutoDS Team

5 / 5 Share

May 3, 2026

Super gut und profisionel

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi "BELLEVORA"! Thank you for the 5 stars! 🌟 We work hard every day to make dropshipping smoother and more automated, so reading feedback like yours truly fuels our team. Happy selling! The AutoDS Team

5 / 5 Share

May 2, 2026

Very supportive and the best experience

Store

My Store

Using app

9 months

Developer Reply

Hi "My Store"! This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything! The AutoDS Team

1 / 5 Share

May 1, 2026

During my free trial, I had an add-on that i had accidently added and then I had cancelled the free trial because I wasn't satisfied. The add-on bill kept showing up on my shopify billing page even though it was during a free trial. Can I please get my refund.

Store

Modvio

Using app

17 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Modvio"! Thank you for your feedback. We’re sorry to hear about your experience. To ensure this is handled with the utmost care, our Voice of the Customer Manager has personally contacted you to assist you directly. We are committed to resolving this for you and are here to support you every step of the way. The AutoDS Team

All reviews

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