Rating

4.5

feedback

855

Reviews

chart

#929

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    17%
  • Less than a month
    40%
  • Less than a year
    31%
  • More than a year
    1%

Reviews Summary

The reviews for the AutoDS Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, easy usability, helpful support team, and efficient tools for dropshipping. On the other hand, negative feedback includes issues with billing, phantom inventory, out-of-stock items, and interface inconvenience. Overall, the app seems to be beneficial for many users in simplifying their dropshipping processes, but some users have faced challenges with certain functionalities and billing practices.

Highlights

Excellent customer service and support
Easy usability and efficient tools
Billing issues and phantom inventory
Out-of-stock items and interface inconvenience
Mixed reviews

Rating Breakdown

  • 5
    88% (750 ratings)
  • 4
    5% (47 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (48 ratings)

Reviews with Text

  • 94% (805)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 10, 2025

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi "High Key Audio"! Thank you for your feedback. We have already reached out to you directly and are currently awaiting your response. Our goal is to resolve any issues you’ve encountered and ensure you get the support you need. Please feel free to get back to us at your convenience—we’re here to help. Looking forward to assisting you. The AutoDS Team

5 / 5 Share

Nov. 10, 2025

We’ve been using AutoDS, with some appreciation to it, but once we came across some issues, what we were grateful the most is for Dorian. When it came to truly addressing these issues and getting true Customer Support, Dorina saved the day. Thanks to her coming in the picture to help address every issue and concern we had , we decided to stick with AutoDS and now with real appreciation to it. Dorina genuinely changed our experience and made it so much better. She truly is the face and the voice of the Customer & Customer Support QA Manager, and we wish every company had people like her. Dorina really is going the lengths to help with any issue and she treats you like a real person, not like just another ticket. Every time we reached out to her, she listened and understood the stress of coming across big issues, and did everything she could to help resolve them quickly. She’s responsible, reliable, very patient, caring, and always shows up and follows up to make sure we felt assured we can move forward. It’s rare to find someone in customer support who genuinely cares about your success and peace of mind, and someone who truly shows her passion and love to her work and what she does. We felt supported every step of the way thanks to her, and that kind of help means more than any feature. AutoDS is lucky to have her, and so are their users. We highly recommended her.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi "Best & Beyond"! Thank you for taking the time to highlight Dorina! We’re so proud of our team members who go above and beyond to support our users, and it’s wonderful to hear that Dorina was able to make a positive impact on your experience. Your kind words will mean the world to them. We’re always here for you whenever you need assistance! The AutoDS Team

5 / 5 Share

Nov. 7, 2025

Dorina gave me an excellent help by providing me with the info i was looking for

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi "Bugdebet"! It’s wonderful to hear that Dorina was able to help! We’ll pass along your kind feedback to them. Thank you for your support! The AutoDS Team

5 / 5 Share

Nov. 6, 2025

gooooooooooooooooooooooooooooood this place can help any body

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Dorina’s professionalism and empathy stand out. She not only resolved my issue but made me feel valued as a customer. AutoDS is lucky to have her leading customer experience.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi "Desk & Dwell"! Thank you for taking the time to recognize Dorina! They’re an incredible part of our team, and we’re so glad they were able to assist you. Your success is our top priority, and your feedback inspires us to continue providing the best service possible. Please don’t hesitate to reach out if you ever need further assistance! The AutoDS Team

All reviews

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