Auto DS: AI Dropshipping & POD
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This is more complicated than I thought...for the life of me, I can't get the products the route to my store. The walk-through instructions are not aligned with the selections I made.
Hi Trene! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team
I signed up for AutoDS and the Fulfilled by AutoDS (FBA) service to automate my store. In the beginning, setup and initial operations seemed to work fine. However, the entire system fell apart the moment the first product could not be fulfilled by their auto-fulfillment service. When the first order hit a roadblock, the platform provided zero resilience, and what followed was a 5-day nightmare of broken automation and contradictory support: The System Collapses on Exceptions: Instead of handling unfulfillable items gracefully or alerting me in advance, the automation stalled into silent failures (DELIVERY_SERVICE_EXCEPTION) and triggered endless verification loops where support had to manually intervene for days. Critical Blind Spot in Stock Monitoring (Admitted by Support): When diagnosing why these orders stalled, AutoDS support admitted in writing: “Stock monitoring only checks whether a listing is in stock on the supplier's site. It does not check whether the item can be shipped to your buyer's address.” Because the system doesn't cross-check supplier shipping destinations with buyer locations, it kept products listed as "In Stock" that were physically impossible to deliver to my customers. Support Offers Contradictions Instead of Solutions: Over the course of 5 days, my ticket (#132517842) was bounced between 10 different support agents: First, I was told the failure was due to a missing "State" field in the address. When I proved this wrong, the next agent admitted the address was just a guess and claimed an automated, unconfigurable Maximum Buy Price threshold blocked the order. Rather than fixing the automation, support told me to manually research alternative AliExpress suppliers, copy new Buy URLs, and remap Variant IDs—defeating the entire purpose of paying for automated fulfillment. Customer Impact: While support ran in circles, customer orders sat in limbo for days. I was ultimately forced to cancel orders, issue full refunds out of pocket, and take a direct financial and reputational hit with my buyers. As a "resolution", support offered me 20 Auto Order Credits for a broken service. Conclusion: AutoDS looks great on paper when everything goes smoothly, but the moment a supplier hiccup or destination issue occurs, the automation collapses, stock monitoring proves inadequate, and support leaves you stranded doing manual work. Not ready for serious e-commerce businesses.
Hi Apex Kinetic! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team
Once the best, now completely broken since the Fiverr acquisition. This used to be the top app in the market, but it has completely gone downhill. Core features like price monitoring and supplier importing no longer work. I have opened multiple support tickets, but all I receive are empty apologies and broken promises. I am being charged over $200 a month for a service I cannot use due to ongoing technical issues. If I am not getting price and inventory monitoring, there is no reason to suffer with this app; I could easily use a basic alternative for $10 that imports thousands of items without monitoring. To make matters worse, their technical failures occur at least three times a year, with each issue taking months to resolve. Effectively, I am paying for a service that is broken six months out of the year. Additionally, if you try to downgrade your subscription, they force you to delete all your store items. This app is no longer viable, and you will lose more money covering its subscription costs than you will ever make using it. Avoid at all costs.
Hi "To Home Delivery"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team
The app crashes immediately whenever I try to cancel my subscription by clicking the "plan" button. It’s absolutely shameless. This makes it impossible for me to cancel the subscription.
Hi "Sprouthands"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team
charge me 47.00, without knowing i was being charged. installed it to view it and was charged 1 something then got charged for 47.00 and havent used it
Hi "Time and sound gear hub"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further — however, we haven’t received a response. Additionally, our Customer Reviews Specialist reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team
This is a horrible service they cost me so much money. I would never recommend them as a droppshipping service. Customer service aint good this whole app is a dumpster fire.
Hi "cntstree"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team
I cancelled this app during my free trial period and they still went ahead and tried to debit my card. And again I have been charged a second month for an app that is not even installed on my store. Unacceptable!
Hi "Auto M"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further, however, we haven’t received a response. Additionally, our Customer Reviews Specialist reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team
it's not working with my store
Hi "My Store"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team
I installed the app and tried it and then almost immediately deleted it. No subscription shows and yet they tried to charge me. I dont want this app and i don't have a subscription. quit billing me. what a scam and awful app.
Hi "My Pet Haven"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further — however, we haven’t received a response. Additionally, our Customer Reviews Specialist reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team
Horrendous app. login experience, search experience, even the cancelling experience. The forced ads on every page are insufferable.
Hi "KYNRO"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further, however, we haven’t received a response. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team
Hi [App Developer/Support Team], My name is Deavalon Maddox and I am a Shopify merchant using your app on my store, House of DMX. I recently noticed a charge of $368.07 on my billing for your app. I was not aware of the active subscription and have not been using the app. I kindly request a refund or billing consideration for this charge, as it was unintentional. I have also gone ahead and unsubscribed to prevent future charges. Thank you for your time. Best regards, Deavalon Maddox [email protected] Store: House of DMX
Full of ads. Doesnt work well. Dont install
Hi "TheraStore"! We really want to help you! We’ve tried contacting you multiple times via email and through your, but we haven't received a response. Please check your messages so we can get this working perfectly for you. We're here and ready to help! The AutoDS Team
N'utilisez pas ça, je n'ai même pas eu à rester plus de 10 minutes pour comprendre le fonctionnement. 3 jours d'essai, c'est juste pour bien vous prendre après.
Hi ESTIELA! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team
Una puta mierda no hay productos fiables y te cobran mas de lo que te dicen a mi me han cobrado 100 euros por la cara y no me lo devuelven
Hi ELARIS! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team
Es un engaño lamentablemente.
Hi "Centaurus A"! Thank you for sharing your feedback. As we discussed in our private communication, we have now fully resolved the concern you raised. We value you as a user and are committed to supporting your business. Best of luck! The AutoDS Team
During my free trial, I had an add-on that i had accidently added and then I had cancelled the free trial because I wasn't satisfied. The add-on bill kept showing up on my shopify billing page even though it was during a free trial. Can I please get my refund.
Hi "Modvio"! Thank you for sharing your feedback. As we discussed in our private communication, we have now fully resolved the concern you raised. We value you as a user and are committed to supporting your business. Best of luck! The AutoDS Team
DO NOT GET IN TO THIS SH*T. READ REVIEWS ONLINE PLS
Hi "Avolaro"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further, however, we haven’t received a response. Additionally, our Customer Reviews Specialist reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team
Worst drop shipping app ever!!! DONT GET IT
Hi "Arden & Oak"! Thank you for sharing your feedback. We reached out to learn more about your experience and see how we could help, but we didn't receive a response. If you'd still like to share more details, please don't hesitate to fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team
If there was a zero I'd give that. They charged me a year subscription that I never agreed to do. Then I never received the refund not to mention they charged me again today. Do not use this site. It's terrible
Hi "Bluebird Backyard Retreat"! We are sorry we haven't been able to connect. We sent a solution to your email but received no reply. Please fill out this form https://autods.typeform.com/to/aVnsRB2V if you still need assistance - we are here for you. The AutoDS Team
This is a total scam and I want a refund in full asap
Hi Paw Paws Plus! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team"
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