All reviews

Rating Breakdown

  • 5
    92% (10,834 ratings)
  • 4
    7% (774 ratings)
  • 3
    1% (98 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (192 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 11, 2025

Auto DS has a nice selection of items to choose from, but unfortunately their ability to fulfill orders is less than satisfactory. I had my first large order through my website and AutoDS failed to fulfill this order after 17 days of going back and fourth with their support team. I will no longer use this service.

Using app

9 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi "NextGenPrepared", We're truly sorry for the frustration and inconvenience you’ve experienced. We completely understand how important it is for orders to be fulfilled smoothly. We’ve already reached out to you directly to provide a solution and offer our full support. Your feedback is incredibly valuable to us, and we are committed to improving to ensure a better experience moving forward. We’re here for you and look forward to your reply. The AutoDS Team

1 / 5 Share

March 8, 2025

I’ve been using AutoDS for a while, and I have to say, the service has declined significantly compared to how it used to be. In the past, things ran smoothly for the most part, but now it feels like there’s a new issue every other day. This constant stream of problems has been incredibly frustrating and disruptive for my business. One of the most concerning issues is with billing. There have been instances where I was charged for auto credits that never appeared in my balance and for orders that weren’t processed. Even worse, if I don’t personally catch these mistakes and report them, AutoDS doesn’t issue refunds. Since suppliers refund them directly for failed orders, the fact that I don’t get automatically refunded unless I notice the issue is very troubling. This practice not only feels unfair but also creates a lot of additional work for me to manually audit transactions. I’ve also faced problems with inventory syncing being unreliable, causing listings to go out of stock or display incorrect information. On a few occasions, product images disappeared unexpectedly, which might seem minor, but it was enough to cause significant problems for my business. These technical issues make it difficult to trust the platform with my store's management. Customer support, while responsive in acknowledging issues, takes far too long to actually resolve them. While replies might come quickly, the solutions often take days or even weeks, leaving my business in limbo. For a service that charges premium fees, I expected a lot more in terms of efficiency and reliability. Overall, the combination of frequent technical problems, questionable billing practices, and slow issue resolution has left me seriously reconsidering whether AutoDS is worth the cost. I hope they can address these problems soon, but at this point, it’s hard to recommend the service to anyone who needs a reliable dropshipping solution.

Using app

Almost 4 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Vitamen Store", Thank you for sharing your experience. We’re truly sorry for the issues you’ve encountered, and we take your concerns very seriously. We’re actively working on resolving the issues you’ve encountered and will be reaching out to you shortly. Thank you for your patience. The AutoDS Team

1 / 5 Share

March 6, 2025

I didn't even get past the trial period. You can't really build a full site when a shirt has 68 variations and each variation counts against your import number. I had 5 products posted when I got an error stating I've reached my 500 import limit.

Using app

9 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Sayless Athletics, We’re sorry to hear about your frustration and completely understand how important a smooth experience is for your business. We take feedback seriously and are always looking to improve. We have already reached out to you, but we haven’t received a response yet. Our team is ready to assist and help find a solution that works for you. Please get back to us when you can—we’re here to help! Looking forward to your reply. The AutoDS Team

1 / 5 Share

March 4, 2025

Bad app, I didn't sign up at all, I don't use it, they took $368.70 from me, I've been talking to them for more than six months, they say they'll refund me and they don't. I've talked to a lot of people who have stores that they did this to, and they don't refund the money. It's a serious sting.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi "The Pink Mary"! We’re truly sorry to hear about your frustration and understand how important a smooth experience is for your business. We take feedback seriously and are committed to improving wherever possible. We have already reached out to you directly and are currently awaiting your response. Our goal is to resolve any issues you’ve encountered and ensure you get the support you need. Please feel free to get back to us at your convenience—we’re here to help. Looking forward to assisting you. The AutoDS Team

1 / 5 Share

March 1, 2025

Do not recommend the use of this app or platform. So far, they have taken more than $500 AUD and refused to fulfill my customer's order after multiple attempts to fix this; I had no choice but to be refunded so I could pay my customer back. Auto Ds does not communicate refunds; they take the money. It is best to understand their terms and conditions, which are up to 15%. Still, they took the complete 15%, costing me $150 USD, without making a sale, and then fees from the transfer. It's been the most expensive first experience with this company. Customer service is all over the place. You never get to speak to the same person, so that is where my issue stemmed from. Very frustrating and very upsetting, and I wouldn't trust this platform.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi "TCG Empire"! We’re truly sorry to hear about your experience and understand how frustrating this must have been. Our team takes concerns like these very seriously, and we’ve already addressed this matter with you directly. If there’s anything further we can assist you with, please don’t hesitate to reach out. The AutoDS Team

1 / 5 Share

Feb. 25, 2025

I'm giving Auto DS: AI Dropshipping & POD a one-star rating due to a disappointing experience with their billing practices. Despite promises to send reminders about subscription renewals, I did not receive any notification and was automatically charged for another month. This lack of communication and transparency is unacceptable for any service. I would not recommend this app to others, especially if you're looking for a company that values customer communication and clear billing practices.

Using app

--

Total reviews

4

Average rating

4.0

Developer Reply

Hi "Guerilla Choice", We’re sorry to hear about your experience and truly understand your frustration. We’d love the opportunity to review this situation and assist you further. Please reach out to us by filling out this form: https://autods.typeform.com/to/aVnsRB2V, and we will look into this as soon as possible. Looking forward to resolving this for you! 🙏 The AutoDS Team

1 / 5 Share

Jan. 8, 2025

Yvonne did a very good job of answering my questions and pointing me in the right direction for training since I am brand new to AutoDS and drop shipping. I still have a question that she forwar to billing that is yet to be answered. that's the reason to a 4 star review. I hope that the rest of my time with AutoDS and their customer support will be the same experience. We'll that didn't work out well. I canceled my subscription less than 1 hour after viewing the site and I am in limbo at this point. I paid a full year and did not receive the discount that was advertised and now not getting a response for a full refund. I had a 14 day free trial so we shall see!! I lowered my rating due to the issues. Also got up sells once inside the app. I thought I had paid for them, but they were blocked out!

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Morning Java Gifts and More"! We apologize for any confusion regarding your refund. Our records show that your request has been processed, and the refund has been issued. Additionally, we’ve already reached out to you directly to offer our support and assistance in resolving any concerns. Let’s work together to ensure your experience with AutoDS is a positive one! 😊 The AutoDS Team

1 / 5 Share

Jan. 8, 2025

More Than 1500 items Deleted because of ur Sofware from My shopify

Using app

3 days

Total reviews

4

Average rating

3.0

Developer Reply

Hi "MV hair and beauty"! Thank you for your feedback. We’ve reviewed this matter and found that the products are still active on your store. We’ve already reached out to you directly to offer our support and assistance in resolving any concerns. Let’s work together to ensure your experience with AutoDS is a positive one! 😊 The AutoDS Team

1 / 5 Share

Jan. 2, 2025

DO NOT USE THIS. USE "DSERS" INSTEAD FOR FULFILLMENT. 1. They charge you a 5% "credit card fee" every-time you top you your account to pay. 2. They charge you like $0.6 every order. 3. They STILL charge you 5-10% extra for the product vs if you were to purchase it yourself on Aliexpress. Im not done yet. I had to REFUND 100+ orders on Black Friday because AUTODS provided me with faulty tracking numbers which showed "Abnormal" status so I assumed they weren't getting shipped out. They were... but it was too late because I had already refunded the customers since it has been 20+ days since when I ordered. AGAIN. DO. NOT. USE. THEM. USE "DSERS"

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Hi "Aventi Designs" Thank you for sharing your experience. We understand how frustrating this situation must have been. However, it’s important to note that the tracking numbers provided were valid and the orders were in transit. Refunds to your customers were initiated before confirming the shipment status, which led to this outcome. We’re here to assist and ensure smoother operations in the future. Please fill out this form https://autods.typeform.com/to/aVnsRB2V —we’d be happy to review the process and help prevent such issues moving forward. Your feedback is valuable in helping us improve! 🙏 The AutoDS Team

1 / 5 Share

Dec. 26, 2024

I am rating this experience with Auto DS: AI Dropshipping & POD a 1 star and if I could have done 0 I would've. This app is a complete scam, its says on the shopify webstore that the app is free in order to get people to download it and then it charges you. Im sure this has happened to a bunch of people from this app and I am completely against the owner. Do not use or even download this app, the software in general is not good.

Using app

About 1 month

Total reviews

2

Average rating

1.0

Developer Reply

Hi "SwingMate", We’re truly sorry to hear about your experience with our platform. After reviewing your account, it seems you haven’t reached out to us for support regarding these concerns. We’re here to help and address any issues you may have encountered. Our goal is to provide clear pricing and transparent communication. To better understand your situation and assist you, we kindly ask you to fill out this form: https://autods.typeform.com/to/aVnsRB2V. Your feedback is important to us, and we’d love the opportunity to make things right. AutoDS Team

1 / 5 Share

Dec. 24, 2024

scam. the app doesnt work and they will charge you whenever they want on hundreds of dollars. impossible to reach support.

Using app

1 day

Total reviews

5

Average rating

1.8

Developer Reply

Hi "PURRVANA"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

1 / 5 Share

Dec. 19, 2024

Buchen ohne Abo für Nutzungsgebühren 404,77€ auch wenn du danach deinstalliert hast!!! BETRUG!!!!!

Store

Vijeta

Using app

About 1 hour

Total reviews

4

Average rating

3.8

Developer Reply

Hi "Vijeta", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team

1 / 5 Share

Dec. 15, 2024

insanely priced for what you get and near impossible to get a refund after they bill shopify, even if you don't actually use the app.

Using app

19 days

Total reviews

4

Average rating

3.0

Developer Reply

Hi "360 Supply", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team

1 / 5 Share

Dec. 11, 2024

I was testing out the app and it didn't work out for me. I cancelled my account right after. Later I noticed the app charging me for several months because they said I didn't cancel my account, that it was a pause, and it re-activated and started billing me after the 30 day pause. There was NOWHERE that said that would occur when I clicked pause/cancel. It NEVER said that would occur. I would have assumed pause means there's no charges until I want to come back later and choose a paid plan (not pause for 30 days and charge my card). I didn't get any emails saying they were going to charge my card. I didn't notice the charges because the first line on the bill for AutoDSwas $0, but then there's a second line after my other apps for $49! I asked them for a refund as they know I never used their service and they know there is no activity either but they refuse to refund me. I asked Shopify for assistance as I can't really do a chargeback either since it's Shopify charging my card and it doesn't look like they're going to help either. I'm not sure why AutoDS refuses to refund me if they know I didn't use the app at all and they billed me because of the way they set it up to scam people out of money. It's looking like I lost over $100 in AutoDS billing me for something that I canceled but they decided to scam-bill me. Can't even do a chargeback the way a regular customer would do either.

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

Hi "Jamesmer", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team

1 / 5 Share

Dec. 6, 2024

This app is predatory. THE BELOW PLANS ARE FAKE! They charged me $368.70 for the month based on usage. At the bottom of the description to download the app it says the pricing plans of $26.90, $39.90, and $66.90 a month. THE APP DOES NOT HAVE THE POSTED PLANS. Instead it charges based on usage for the month. I do not even have a live website yet. All I have done is browse products, see how the app works, and find things I want to eventually sell. They charged me $368.70 for the month.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Backed-By-Science"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

1 / 5 Share

Dec. 21, 2024

1. Charged $390.16 for usage during FREE trial period 2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use. 3. MONTHLY plan billed annually so we were told that meant no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment. 4. Only got 14 products to sell: claimed variations of the 14 products counted towards 500-product plan limit. Unlawful bait and switch. 5. Fake or inaccurate product supply numbers. Most products were out of stock right after being listed, requiring daily inventory management and daily new product searching. Time wasted. 6. Made $0.00 the entire time from 9/13/24 to 11/29/24. 7. High-priced shipping for even lightweight items the entire time we were using the platform so prices weren't impacted by recent strikes, new tariffs, etc. 8. Low inventory and miminal listing-worthy options from U.S. Suppliers in our niche. Mainly China-based suppliers so most had 14 to 21 day shipping times. Auto-DS ad said differently. 9. Lots of non-wholesale prices 10. 1,000 (and counting) emails re: out of stock/price changes. 11. Inability to unsubscribe from emails once canceled. 12. Had to agree to a new plan for same time frame to access app again once we canceled. 13. Repeated login issues before the cancelation. 14. Confusing pricing tools: Lots of pricing errors that would've sold trending products at a loss had we had a sale from allegedly trending products. 15. No unique or "scroll-stopping" products in niche. 16. Hidden fees (i.e.the need for additional "credits" on top of in-app charges and monthly subscription) to fulfill the orders. 17. App was hard to use. 18. Still required more apps to compete. 19. Shall I repeat: we made no sales from 9/13/24 through 11/29/24. 20. Pricing analysis and strategies for individual products were hard to find. 21. Limited, argumentative, and/or belligerent support re: a refund until their manager saw this app review. 22. Lots of known issues 23. There were OUTDATED help topics and tutorials. There are more issues that we encountered but we can't list them all. We tried to stick it out as long as we could to make our money back and to see if the advertised hype and ads by affiliates were accurate. We just couldn't take these issues anymore. Business to business, we tried to discuss some of these issues BEFORE writing this awfully negative review. Update: After declining a partial refund or months "free" (we had already paid for a whole year) and mentorship, they initially refused to refund us fully until this review. We have since received all of our money back. Previously, one support person had also threatened to charge more if we didn't uninstall the app. Rest assured, uninstalling the app was ONE thing that worked except for the emailing issues listing above. We decline their offer for free months and mentorship because this app isn't cost-effective, intuitive, limited-staff friendly, niche-rich in products, or customer-support friendly.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Clothing Personality", Thank you for your detailed feedback. While we’re sorry to hear that AutoDS didn’t meet your expectations, we want to emphasize that we made every effort to address your concerns. Our team also attempted to follow up with you multiple times to clarify misunderstandings and offer further support, but we unfortunately did not receive a response. We value all feedback as it helps us improve, and we remain committed to providing the best possible service to our users. Wishing you success in your future business endeavors. AutoDS Team

1 / 5 Share

Dec. 2, 2024

CACA

Using app

2 months

Total reviews

2

Average rating

1.0

Developer Reply

Hi "MEJORECO", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have already tried to contact you via email, could you please check that you have received it? We eagerly await your response. AutoDS Team

1 / 5 Share

Dec. 1, 2024

Store

My Store

Using app

About 6 hours

Developer Reply

Hi "My Store"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

1 / 5 Share

Nov. 30, 2024

low functionality app, low quality support, overpriced, using it feels like scam, only negative emotions

Store

Tumbela

Using app

--

Total reviews

3

Average rating

3.7

1 / 5 Share

Nov. 27, 2024

just a piece of shit.This guys are crazy i already canceled my plan and its still billing a big amount for no use i cant even stop its no way to stop i really fed up with this piece of shit worst thing i ever used in my life dont ever even think of trying this shit

Store

My Store

Using app

9 days

Developer Reply

Hi My Store, We sincerely apologize for the unpleasant experience you had. As of now, we have already addressed the issue on our end. We’re now waiting for your confirmation. Please check your email and respond to us. Thank you for your patience as we work to assist you. AutoDS Team