Auto DS: AI Dropshipping & POD
AutoDS Advanced All-In-One Shopify Dropshipping & POD App
Rating
4.9
feedback
11,855
chart
#761
All reviews
Rating Breakdown
Review RSS Feed
Jan. 5, 2025
I am experiencing a lot of issues with AUTO DS, but at least i am grateful that they provide an expectational support team. Sofia helped me out today with billing issues and price monitoring issues. I will be monitoring the progress of the price monitoring for my items
Hi "ZenDenlicious" Thank you for your feedback! We’re glad to hear you were satisfied with our support team and appreciate your thoughts on the platform. Your input helps us improve, and we’re excited to keep making your experience even better! We’ve already reached out to ensure your satisfaction and are eagerly awaiting your reply. The AutoDS Team
Dec. 11, 2024
Hi "Scratchy", We appreciate you sharing your feedback with us. We’ve already reached out to you personally to address your concerns, and we’re looking forward to hearing back from you soon. AutoDS Team
Dec. 5, 2024
Not bad to work with. Customer support is great.
Hi "HOUSE2HOME", Thank you for your feedback! We're glad to hear you had a positive experience with our customer support team. If there's anything we can do to improve further, feel free to let us know! AutoDS Team
Dec. 4, 2024
Products are nice but internal product delivery needs improvement. They need a truly automated inventory, payment processing and order processing mechanism that operates without monitoring by the store owner.
Hi "Superior Products Group, LLC", We appreciate you sharing your feedback with us. We sincerely apologize for any inconvenience you may have encountered. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team
Dec. 2, 2024
Not a big fan. Very expensive with limited products. Lorain was a great representative, however. She was very fast and helped immediately
Hi "AcuStep" Thank you for your feedback! We’re sorry to hear about your concerns and are always working to improve. We're glad Lorain was able to assist you quickly! If there's anything else we can do to improve your experience, please don't hesitate to reach out. AutoDS Team
Nov. 18, 2024
Hi “DaGlen”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could let us know what we could do to make your experience better. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. Have a great day! AutoDS Team
Nov. 7, 2024
This is my first time using AutoDS. I had created another store and deleted it. I followed the instructions on a You Tuber site and created another store using AI. They were supposed to be linked together. I spoke with Carlos today and he explained they were not connected and sent me the link to assist. I contacted support because my drafts would not import. I hope to have it up and running today.
Store
My Store
Using app
18 days
Hi "My Store"! Thank you for sharing your feedback. We’re sorry to hear about the challenges you faced and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team
Nov. 3, 2024
Hi "TinyTots"! Thank you for sharing your feedback. It’s always valuable to hear how our members experience individual items, as every comment helps us make improvements. We attempted to reach out to you, but unfortunately, we weren’t able to connect. If you could reply to our messages, we’d really appreciate it! Have a great day! AutoDS Team
Oct. 30, 2024
Hi “Kulture Finds”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. We would love to hear some additional feedback about how we could improve our service even more. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V AutoDS Team
Oct. 15, 2024
Hi "Glamour Grove"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team
Sept. 22, 2024
i like it
Hi “GrabMore”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could let us know what we could do to make your experience better. Have a great day! AutoDS Team
Aug. 15, 2024
The app seems to have everything, but I don't have any true directions on how to automate everything, and being my first time, it is really difficult to navigate. There is no one available for the live chat to help, I need help with this process.
Hi "Kendell's"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team
Aug. 9, 2024
Sandy was amazing at searching for solutions to my issues and knowing the solutions to common ones. However, the Shopify and AutoDS backend integration settings and help articles for this sync should be improved by both companies.
Hi “Apartment 1850”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We hope you’ll visit us again soon so that we can deliver the exceptional experience you expected. Have a great day! AutoDS Team
July 19, 2024
Its alright. So far I have had issues with sourcing request and creating a smooth system flow.
Hi "Lips Tulips"! Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could let us know what we could do to make your experience better. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. Thank you for sharing your feedback. We look forward to hearing from you soon. AutoDS Team
July 27, 2024
Update: AutoDs contacted my store through WhatsApp after seeing my review. They offered to refund my balances, invited me to try their service again with some assistance on managing fees, and offered me 1 month of free service with personal 1 on 1 service for questions on WhatsApp. I waited to update this review for the refunds to clear and am considering trying them again - the refunds took my 1-star review to a 3-star review and will be upgraded to a 5-star If I try them again and have a better experience. My experience with AutoDS has been overwhelmingly negative due to a variety of issues related to cost, hidden fees, and poor customer support. Cost Issues: High Subscription Costs: The platform requires users to pay substantial monthly or yearly subscription fees. Even with these payments, many essential features remain locked behind additional paywalls. Additional Charges: Key features like AI rewrites of product descriptions and automatic order fulfillment require purchasing additional tokens. This makes the overall cost of using AutoDS significantly higher than initially expected. Managed Balance Requirements: Users must maintain a managed balance to cover each order. In my case, I was charged over ten times the cost of a product due to various hidden fees. These fees are mentioned in the agreement but are buried deep, making them easy to overlook until it’s too late. Customer Support: Automated and Unhelpful: The customer support chat is primarily AI-driven, directing users to submit tickets without providing meaningful assistance. When I sought clarification about the overcharge, the response was dismissive, citing "taxes and fees" without providing a detailed breakdown. Non-Refundable Balances: None of the balances on the platform are refundable, turning it into a money pit with so many hidden costs and fees that maintaining competitive pricing is nearly impossible unless you sell at a loss. Conclusion: Due to the combination of high costs, hidden fees, and inadequate customer support, I cannot recommend AutoDS to anyone. It has proven to be an unsustainable and frustrating experience.
Hi "Economic Choice Goods", Thank you for updating your review and for giving us the opportunity to address your concerns. We’re glad we could assist you and provide a resolution through our WhatsApp support. We look forward to the possibility of serving you again and working towards earning that 5-star review. If there’s anything more we can do, please don’t hesitate to reach out. AutoDS Team
Aug. 5, 2024
Apparently, mentorship is not a priority! According to their reply when I asked a question for a mentor. I can't attach a screenshot of their email in the review but below is the link to the screenshot. I suggest not advertising mentorship advice if you can't offer it. https://drive.google.com/file/d/1xyTkolyS_dqhXtFvXsxoB21vJfkwOp85/view?usp=sharing The tracking is not updated in time. Sometimes, it updates the tracking on time, sometimes it doesn't. When I asked why, they got back to me after 3 days. Given the short shipping window for TikTok and amazon, that's too late.
Store
My Store
Using app
3 months
Hi “My Store”! Thanks for sharing your feedback. We are sorry to hear you were not satisfied with our Mentorship add on and that you are facing difficulties with the tracking update. Your satisfaction is important to us and we look forward to getting this resolved for you quickly! AutoDS Team
June 23, 2024
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Store
My Store
Using app
22 minutes
Hi "My Store"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team
June 5, 2024
I only installed the app 2 Days May 16 TO May 18 and the app is trying to charge me a month in June 01/2024 Why??? My issue about store-( resolved.) Thank you for Dorina ; Auto DS Manager. Regards Choice Store.
Hi "Choice Store", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team
June 1, 2024
there is people out there who can't do their role as support and there those that can. I recently was having issues with verifying my account on auto ds and i spoke to 2 agents and they haven't done what the last agent i just spoke to did.
Store
My Store
Using app
2 days
Hi "My Store"! Thank you for sharing your feedback with us. We are sorry to hear about your experience. We'd like to address your concerns and assist you further. Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together. Looking forward to hearing from you. AutoDS Team
May 24, 2024
All in all dont like the Customer Service, since not everyone o thr Team was competent to help me and connected me with someone else. But there was Carlos who really helped me . Really a G
Hi "LivaSkin", Thank you for sharing your feedback. We appreciate your honesty and apologize for any inconvenience you experienced with our customer service. We are thrilled to hear that Carlos was able to assist you effectively and that you found his support helpful. We continuously strive to improve our service and your feedback is invaluable in this process. If you have any further suggestions or need additional assistance, please don't hesitate to reach out. We're here to help! AutoDS Team