Auto DS: US Dropshipping & POD
AutoDS Advanced All-In-One Shopify Dropshipping & POD App
Rating
4.9
feedback
10,013
chart
#834
All reviews
Rating Breakdown
Review RSS Feed
Aug. 15, 2024
The app seems to have everything, but I don't have any true directions on how to automate everything, and being my first time, it is really difficult to navigate. There is no one available for the live chat to help, I need help with this process.
Hi "Kendell's"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team
Aug. 14, 2024
MY STORE GOT RESTRICTED BECAUSE PRODUCTS UPLOAD TO TIKTOK BROKE PLICY
Hi "Straight Gift"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team
Aug. 9, 2024
Sandy was amazing at searching for solutions to my issues and knowing the solutions to common ones. However, the Shopify and AutoDS backend integration settings and help articles for this sync should be improved by both companies.
July 22, 2024
this is a great app to do dropshipping
Hi “feelfreeaustralia”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. As of now, we have already contacted you in order to investigate what we could do to make your experience better. AutoDS Team
July 19, 2024
Its alright. So far I have had issues with sourcing request and creating a smooth system flow.
Hi "Lips Tulips"! Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could let us know what we could do to make your experience better. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. Thank you for sharing your feedback. We look forward to hearing from you soon. AutoDS Team
June 23, 2024
hi my name is moe i need money ashen bayye mfalles ma ader yedfa3 osot l madrase w ma ma3o seyara w kl osbo3en byaatini 100 alf w birabbe7 allah jmile w bysrof kl mosreyeto aal argile thank you with love, mhmd please 7ada yaamelle adopt
Store
My Store
Using app
22 minutes
Hi "My Store"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team
June 5, 2024
I only installed the app 2 Days May 16 TO May 18 and the app is trying to charge me a month in June 01/2024 Why??? My issue about store-( resolved.) Thank you for Dorina ; Auto DS Manager. Regards Choice Store.
Hi "Choice Store", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team
June 1, 2024
there is people out there who can't do their role as support and there those that can. I recently was having issues with verifying my account on auto ds and i spoke to 2 agents and they haven't done what the last agent i just spoke to did.
Store
My Store
Using app
2 days
Hi "My Store"! Thank you for sharing your feedback with us. We are sorry to hear about your experience. We'd like to address your concerns and assist you further. Please contact us directly at [email protected] so we can discuss this matter in detail and work towards a resolution together. Looking forward to hearing from you. AutoDS Team
May 24, 2024
All in all dont like the Customer Service, since not everyone o thr Team was competent to help me and connected me with someone else. But there was Carlos who really helped me . Really a G
Hi "LivaSkin", Thank you for sharing your feedback. We appreciate your honesty and apologize for any inconvenience you experienced with our customer service. We are thrilled to hear that Carlos was able to assist you effectively and that you found his support helpful. We continuously strive to improve our service and your feedback is invaluable in this process. If you have any further suggestions or need additional assistance, please don't hesitate to reach out. We're here to help! AutoDS Team
May 14, 2024
BLUF: Amazing and robust platform, but if you need customer service, good luck! I started a shop 3 months ago and was working well, but their customer service is subpar by any standard. I have used them since the opening of the shop and tested them, CJDropshipping, USADrop and Zendrop, which they all have their pros and cons, but settled with AutoDS. When everything is working, it is amazing, but when you have a quick question or need customer support, you end up waiting days for a reply which they announce would be within 24 hours. I am currently exploring other platforms, since I had some errors and could not get a timely answer and ended up sourcing the product myself.
"Hi "TrendiVerse", Thank you for your feedback. I’m sorry you weren’t pleased with our customer service. However, it’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across. Please contact us at [email protected] We would be glad to address all your concerns! Have a great day! AutoDS Team
April 11, 2024
The service works, it took a little getting used to. BUT BE WARNED, if you change your mind and have money within the auto ordering service, you have to jump through hoops and they take a percentage from the refund as well. happy shipping
April 12, 2024
After a number issues and frustrations with the app and the way it works, Dorina, AutoDS's Q&A Manager has reached out and has been very responsive and tried to help up with any issues in a timely manner. Not sure it's the right platform for us for TikTok Shop due non compliance and needing to self order UK based products which I didn't like, but appreciate how helpful Dorina has been to get our issues resolved and get us answers and show us how the platform works.
Hi "Fitzone BXD", Thank you for sharing your experience with us. We're pleased to hear that Dorina, our Quality Control Manager, was responsive and helpful in addressing your concerns. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing AutoDS.
April 1, 2024
Terrible customer service. Unclear plan pricing and policies Cancelled my order and could not recover the status Manual Fulfilling is useless. Overall, the platform is not very intuitive and hard to use.
Hi "Pawlie Collection"! Thank you for sharing your feedback with us. We are sorry to hear about your experience. We'd like to address your concerns and assist you further. As of now, we have already contacted you and hopefully we will make it right for you 🙏🏻 Looking forward to hearing from you. AutoDS Team
March 26, 2024
Uusi kokemus!
Hi “Ihanata”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could let us know what we could do to make your experience better. Please contact us at [email protected] AutoDS Team
Feb. 24, 2024
cool
Hi “Quell Berlin”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. We would love to hear some additional feedback about how we could improve our service even more. Please feel free to contact us at [email protected] AutoDS Team
Jan. 30, 2024
Sourcing or browsing the site is a little confusing while using a phone.
Hi “Gloria Louise Boutique”! Thanks for sharing your feedback. We apologize for any inconvenience you've encountered while navigating our site on a mobile phone. It's worth mentioning that our platform's mobile version is currently undergoing optimization. Your satisfaction is a priority for us, and we anticipate completing the optimization soon. Our customer service team is always here to address any issues you may encounter. AutoDS Team
Jan. 30, 2024
Well I would recommend because I find the customer service is very good and helpful and reasonable fast. I have not started with the dropshipping but I assume it will be just as good as the customer service.
Hi “Bernards Bargins”! Thanks for sharing your feedback. We’re glad you feel satisfied with our customer service! We would love to hear some additional feedback about how we could improve our service even more. Please feel free to contact us. Our customer service are always here to solve any of your problems :) AutoDS Team
Jan. 17, 2024
I would reccommend it but there is too many features that you need to pay for
Hi "Amazing Products", Thank you for your feedback. I’m sorry you weren’t pleased with our pricing. However, it’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across. We tried to contact you in an effort to help with your concern. Looking forward to your reply! AutoDS Team
Jan. 7, 2024
So far I'm very satisfied, it takes a little more to learn but it's really good!
Hi “Lipiexpress”! Thanks for sharing your feedback. We’re glad you feel satisfied with our platform but are sorry to hear you’re having difficulties with your onboarding. Your satisfaction is important to us and we want to help you! As of now, we have already contacted you and we are looking forward to your reply! AutoDS Team
Jan. 7, 2024
L'application à l'air d'offrir une myriade d'options intéressantes mais quand j'essaye d'importer un produit d'autods à mon site shopify, se dernier n'apparait pas et m'empêche de créer ma page produit :/
Store
My Store
Using app
3 months
Hi "My Store", Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Please feel free to contact us at [email protected] We would be glad to help you with your concern. AutoDS Team