Auto DS: AI Dropshipping & POD

I am not being helped properly. i keep getting emails about same issue

Totalmente horrible la experiencia. Dos meses con ellos y estoy muy descontento. 1. Ojo cuando activéis un plan ya que se activan complementos aparte que te los cobras sin avisar. 2. El servicio de soporte es inexistente, tardan horas en responderte y en mi caso no han sabido solucionar mi error, simplemente se limitan a responder cada 24 horas(con suerte). 3. Si no cumplen con sus funciones y les pides que te devuelvan el dinero debido a que su software da error no te lo darán, simplemente te ignoran Aunque la use porque ya tengo la mensualidad no la recomiendo en ningún caso

really good

ITS A COOL APP

Imported Items show "Out of Stock" and cannot make any sales. Lousy.

Edit April 28th: After writing this review I was contacted by the company who then offered me the refund, along with a free month if I wanted to use their service again along with one on one support. Their solution to the issue was satisfactory but I do think the refund should've been given without needing to write the review. If I could give this app zero stars I would. When I first installed the app it never worked as advertised and none of the items could actually be successfully purchased from my store. I then deactivated my account and the month after was charged a "usage" charge .. on a deactivated account. I then contacted support to request a refund as I don't know how there would be any usage on an inactive account and they denied the refund request and said that I said my account was deleted (I didn't, I said it was cancelled IE. Inactive) and they recommended I deactivate my account to ensure I do not get invoiced anything further. Even though my account is already inactive... Horrible customer service and obvious billing issues on their system, charging inactive accounts for usage charges.

Not a big fan. Very expensive with limited products. Lorain was a great representative, however. She was very fast and helped immediately

The app seems to have everything, but I don't have any true directions on how to automate everything, and being my first time, it is really difficult to navigate. There is no one available for the live chat to help, I need help with this process.

Sourcing or browsing the site is a little confusing while using a phone.

Auto DS asks for an upfront payment of 380$ for 12 months. To see the winning products further subscriptions per month have to be purchased inside autods. To fullfill your orders you would also need to buy credits . A significant number of the products listed on autods are branded and Shopify will ask to either provide authorization documentation from the brand ordelete the product or the store will be banned from selling. The payouts gets frozen for a week as a consequence too.

integration is too complicated compare to other fulfillment platforms. AutoDS has too much control over my shopify store; AutoDS reedited my listing with wrong prices and support is slow to respond. When they do, my problem is not resolved and i have to reword and ask again. its been over 1 week dealing with sourcing, product orders, linking correct product and fulfillment. this could have been more easily resolved if there is live support.

Many products to choose from and from multiple suppliers/channels. The AutoDS market place products: I am still on the fence and not many large breed pet apparel options

kinda hard to use .... the web site is ok but i do reccomend thsatn you nguys update bercause how he was tresaching me it ewas not the same lay out as the website. so pleaase fix thast issue

Easy to use, great concept, however very poor customer service and issue resolution. Only 2 orders, and not one processed properly through their autoservice. Customer service took days to resolve and was barely ever available to solve real issues I had. If I had a high volume of orders I don't know what I would do! They are killed my shipping times with all the delays and I've already refunded one customer, thankfully they got the second order out but barely in enough time. I was given a free month however I didn't have a chance to place an order within that time so only time can tell.

SO FAR SO BETTER AND WILL UPDATE AS I USE IT MORE...THE CUSTOMER SERVICE FOLLOWED UP BUT I SOLVED IT PRIOR. I WISH THEY WOULD HAVE HELPED ME THEN BUT I WILL USE IT THEN UPDATE BUT I LIKE IT SO FAR!