Tiki Escapes review for Auto DS: AI Dropshipping & POD

3 / 5

April 28, 2025

Edit April 28th: After writing this review I was contacted by the company who then offered me the refund, along with a free month if I wanted to use their service again along with one on one support. Their solution to the issue was satisfactory but I do think the refund should've been given without needing to write the review. If I could give this app zero stars I would. When I first installed the app it never worked as advertised and none of the items could actually be successfully purchased from my store. I then deactivated my account and the month after was charged a "usage" charge .. on a deactivated account. I then contacted support to request a refund as I don't know how there would be any usage on an inactive account and they denied the refund request and said that I said my account was deleted (I didn't, I said it was cancelled IE. Inactive) and they recommended I deactivate my account to ensure I do not get invoiced anything further. Even though my account is already inactive... Horrible customer service and obvious billing issues on their system, charging inactive accounts for usage charges.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi "Tiki Escapes", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. It seems there may have been a misunderstanding, and we’ve already reached out to clear things up and make it right. We're here to help anytime — feel free to get back to us! 😊 The AutoDS Team

Auto DS: AI Dropshipping & POD for Shopify
Auto DS: AI Dropshipping & POD
4.5 star
855 reviews

AutoDS Advanced All-In-One Shopify Dropshipping & POD App

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