Mill & Willow review for Auto DS: AI Dropshipping & POD

4 / 5

Sept. 28, 2023

EDIT: What a difference good customer service makes. In this case from zero to hero. As per my previous review, I had a terrible initial experience with the customer service over chat. They basically just copy & pasted irrelevant information and left me hanging for 3 weeks but after leaving the previous review they assigned Dorina Tsompani to help me. Dorina walked me through every issue, made sure everything worked and completely changed my mind about the AutoDS. She is an absolute star. I hope that I can provide the same level of customer experience to my customers that she provided! ....... DO NOT USE AUTO DS, IT IS SCAM SOFTWARE. I watched all their tutorials and followed all their instructions. I tried to connect 2 products from Amazon and 1 from AliExpress, standard dropshipping sources that their software should be able to handle based on what they say it can do but it didn’t work. I submitted a ticket and they said the would have their developers look into why it wasn’t working. 3 weeks later and multiple job tickets submitted and responded to but still no progress. They had the gaul to only offer me 15% for my troubles so that I would be paying 85% for a software that works 0% with no idea of timeline for the fix given. No thank you. You have been warned, don’t make the same mistake and believe all their promising YouTube videos. Don’t waste your time and money.

Using app

6 months

Total reviews

2

Average rating

1.0

Developer Reply

Hi "Mill & Willow", We’re sorry to hear that you weren’t satisfied with our service. We pride ourselves on our product and the high-quality standards we maintain and would like to make things right. Please contact us at [email protected] AutoDS Team

Auto DS: AI Dropshipping & POD for Shopify
Auto DS: AI Dropshipping & POD
4.9 star
11,339 reviews

AutoDS Advanced All-In-One Shopify Dropshipping & POD App

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