plants&people review for Auto DS: #1 Dropshipping & POD

Oct. 20, 2023

I had such a bad experience with AutoDs. The price and availability of a product changed when importing from the supplier website to AudtoDs platform. I lost so many sales because my AutoDs listing was showing out of stock, but actually it wasn't. And many of my products were overpriced, as AutoDs set a way wrong higher price from the supplier. I contacted them, and they fixed it, but it happened again every time I added a new product to the platform. They also charge extra to use AI features for text and to automate each order you make, which other apps have included in their subscription. Communication is a nightmare; they reply quickly but don't have a follow-up system to know your past issues. So every time a new customer service agent talks to you, you need to explain all the issues and enquiries again. They still charged me after I cancelled and filled out their form. So I had to do it again to get the refund. They have good potential. However, I lost time and money when there were many other efficient apps out there. To finalize, I received an email from Eva, the customer manager, asking why I left AutoDs. I replied with all this feedback, and in some way, the email went to the support team, and they opened a ticket saying my account was deactivated. Well, what a big mess.