CLEANGRL review for Auto DS: #1 Dropshipping & POD

1 / 5

Jan. 7, 2024

I've had more issue with AutoDs than I can count. I've been using it for a month now and the UI is just as confusing as when I started. Its just not user friendly at all. The orders are not updated correctly (products have been delivered to customers but have not updated on AutoDs), I have orders waiting up to 8 days until they are even shipped out! There's always errors popping up, random warnings, bugs, lags and terrible integration with Shopify. I feel disappointed that I cannot deliver good service to my customers. The team is never online so I have to submit a ticket and wait 24 hours for every SINGLE issue. Then their responses to my tickets are vague and unhelpful. They do not seem like they care about their users. Not to mention, I did previously leave a 4 star review before and one of the chat assistants went out of his way to convince me to change my mind and told me to leave a 5 star review instead! I'm really using AutoDs for the cheap sourcing price, but it is doing my head in, so I am moving over to ZenDrop even though it is more expensive. I really am sorry for saying all this, I wish I could say better.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi "CLEANGRL", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 Please also feel free to contact us at [email protected] We will be glad to help you with any concerns you have! AutoDS Team

Auto DS: #1 Dropshipping & POD for Shopify
Auto DS: #1 Dropshipping & POD
4.9 star
10,971 reviews

AutoDS Advanced All-In-One Shopify Dropshipping & POD App

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