Miracle Botanicals Essential Oils review for Auto DS: AI Dropshipping & POD

June 4, 2024

It seemed like a good idea, but the product doesn't work correctly. There is no setup assistance, it demands a lot of busy work by the store owner and their customer service department is thoroughly confused. They refuse to provide support via screen share to help with setup or anything else, even after upgrading to the mentor program. I still haven't spoken with a mentor in over two days, with one customer service rep telling me via email that I'm not signed up for a mentor program and another telling me I have mentor privileges but never made a ticket. I've made two tickets, but they seem to be getting deleted by the rep who thinks I'm not authorized to have a mentor. This is the worst customer service I've encountered on Shopify thus far, and I experiment with many apps. 6/4/24 update: After I left a one-star review, the company offered me everything I wanted. I can't take them up on that because, after my experience with Auto-DS, I have lost all interest in trying again with them. Now, they want me to delete or change my review. The rep who promised to make everything right is telling me that this review reflects on them personally. I don't want my star rating to compromise her job, so I've changed this to a 5-star review even though I would not try this company again.