CLICK MY CART review for Auto DS: AI Dropshipping & POD
July 22, 2024
Absolutely terrible service. Please stay far away from this platform. We are switching to Zendrop because we've heard much better things. Here are the problems we've encountered: 1. Our store has disconnected from the platform multiple times. Customer Service was super unhelpful. 2. Orders supposedly automatically placed by AutoDS, however, it kept having errors, and we received 0 notification about it. Customers placed orders and the AutoDS system failed to fulfil those orders despite us adding a $500 managed balance. For some odd reason we had 0 auto order credits. Which makes zero sense. What's the point of adding a $500 managed balance when that results in 0 auto order credits? I don't understand. 3. WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED. THEY NEVER OFFER SOLUTIONS. THEY'VE NEVER ONCE SOLVED ANY PROBLEMS OF OURS. Stay far away from this platform. How it has a 4.9 star overall rating is beyond me.
Hi "CLICK MY CART", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. AutoDS Team
AutoDS Advanced All-In-One Shopify Dropshipping & POD App