HandyHomies review for Auto DS: #1 Dropshipping & POD

Oct. 16, 2024

Before I begin this review, let me make this categorically clear. I am not usually the kind of person who goes online to write bad reviews about businesses because I believe in fair play and live and let live, but my hand has been forced by the underhand way in which AUTODS has chosen to address (or not address) my case. If you are considering using AUTODS...DON'T! Let me tell you what happened to me. I signed up for their free trial, and after that, I signed up for another month at 7,99 because my store was not ready and I needed to use the service in an actual working store. Before it expired, I was sent a notification to renew. I responded that I had no workable store as yet. You can imagine how shocked I was when a bill from AUTODS appeared on my PayPal account: 368 euros for a one-year bill. This was where the horror started because, despite repeated shows of evidence, PayPal judged the case in Autod's favour. When I saw that I could not get a refund I asked AUTODS to connect my Shopify account, which I had put on pause to build, they refused after tens and tens of communication back and forth. The last straw was when i received the following message from an AUTODS's staff called Kristine and I quote ‘I am sorry if this is not the outcome you expected. Unfortunately, since you lost the dispute, the transaction has been deemed ineligible, and the amount in question will remain in our account.’ I am a one-woman business owner who is going into dropshipping to try and make life a little easier for my family. 368 euros is a lot of money to lose, first of all. Losing it without any service is even more appalling. I find this incredible, not to mention unethical. That a company that took money from my account, unauthorised, refuses to refund that money. Even worse, it is refusing to provide the service for which they took the money despite offering to forego the refund instead of reinstating my account, giving me access to the product they have billed me for a whole year. I cannot access the account or use the service, yet I have been billed 368 euros! How is this ethical? Businesses like this hide behind the advantage of being online, with no knowable physical office to go to in situations like this, to dupe people of their hard-earned money. I guess daylight robbery is how they make money and remain in business.