TRENDS review for Auto DS: AI Dropshipping & POD
April 30, 2025
Very Bad, Key Points Regarding Refunds: Generally Not Allowed: "Refunds for payments made for subscribing into periodic AutoDS' subscription plans are generally not allowed or available..." This is the primary statement. Exceptions: Mandatory Under Applicable Laws: Refunds are possible if required by law. This depends on your location and consumer protection laws. AutoDS Discretion: AutoDS may approve refunds on a case-by-case basis. This is entirely at their discretion. Fees: Even if a refund is granted at their discretion, they can deduct up to 15% in fees, plus any fees charged by the payment processor. Cancellation: You can cancel future payments by terminating your user account. This stops future charges but doesn't guarantee a refund for past payments. Chargebacks Waived: By registering, you've agreed not to request a chargeback from your credit card company. If you do, they expect you to contact them first to resolve the issue. If they find your request justified, you may be entitled to a refund as legally required. Third-Party Purchases: AutoDS is not responsible for refunds on products purchased from third parties through their platform. Those are subject to the third party's policies. In Summary: AutoDS's policy strongly discourages refunds. Your best chance of getting a refund is if: Your local laws require it. Check your consumer protection laws. You can convince AutoDS that your situation warrants a discretionary refund. This will likely require a compelling reason and may still be subject to fees. What to Do If You Want a Refund: Review Your Local Laws: Research consumer protection laws in your jurisdiction to see if you have a legal right to a refund in your situation. Contact AutoDS Directly: Explain your situation clearly and politely. Provide any relevant information to support your request. Be prepared to negotiate and potentially accept a partial refund with fees deducted. Document Everything: Keep records of all communication with AutoDS, including dates, times, and the names of representatives you speak with. Consider a Chargeback (as a last resort): While you've agreed not to, if AutoDS refuses to cooperate and you believe you have a legitimate claim (e.g., fraud, non-delivery of service), you could attempt a chargeback with your credit card company. However, be aware that AutoDS may dispute the chargeback, and your success is not guaranteed. Contact AutoDS before initiating a chargeback, as per their terms. Good luck!
Hi "TRENDS", Thanks for sharing your detailed feedback. We understand your concerns and appreciate you highlighting the key points of our refund policy. While our terms aim to provide clarity, we're always open to reviewing individual cases fairly and in line with applicable laws. Please fill out this form https://autods.typeform.com/to/aVnsRB2V so we can look into it further. The AutoDS Team
AutoDS Advanced All-In-One Shopify Dropshipping & POD App
Deleted on Shopify: Oct. 5, 2025, 5:23 a.m.