Vextanova review for Auto DS: AI Dropshipping & POD

Avoid AutoDS if you are trying to build a reliable local brand. I placed a test order explicitly filtering for a "US Only" warehouse (promising a 5-day delivery window) to evaluate a supplier before scaling my TikTok Shop. To my shock, the platform's automated system completely overrode my settings and routed the order to a Chinese warehouse without my consent. The package has been frozen in customs for days, completely breaking the delivery window. When I contacted customer support, they tried to evade responsibility. A shift leader named Rona explicitly admitted in writing that there was a "discrepancy between my intended US warehouse selection and how the order was fulfilled," confirming their system just assigns whatever warehouse it wants at checkout. Despite acknowledging their own system failure and the fulfillment breach, they refused to issue a refund and told me to "double-check my settings next time." AutoDS allows suppliers to falsely list international stock as US-based and then forces the merchant to absorb the financial loss and delays when their software fails to enforce the marketplace filters. This is unacceptable for professional business management. Unreliable platform and deceptive support.