The Foodie Channel review for Auto DS: AI Dropshipping & POD

4 / 5

Oct. 2, 2021

We had a chat with Mechelle and was a great help! Answered our questions clearly and simple. Very informative and detailed. Really appreciate the customer service and help. Thanks!! UPDATE* This app so far is ok. Seem to have a few glitches along the way. 1) Out of Stock when it's not on the store's side or it may be "Low in Stock" 2) Currently having importing issues 3) Not happy with the fact I have to manually order the customers products. They say All stores are "fulfilled by AutoDS". But not having success on that. 4) Chat - At first they were very helpful and available but as of the past month, they might be available to chat once or twice a week. A trouble ticket takes days to be answered. And they don't really answer the problem. UPDATE - 10/2/21 1) Out of Stock issue has been mostly resolved. a) No personalized Items allowed. -most of my items were personalized. Seems like Im having most of my problems with Etsy. So far Amazon has been doing fine. 2) No importing issues since then. But it could contribute to importing personalized items or items with MANY Variants. Dor has been a great help. He's been checking with my trouble tickets. Customer Service has been good.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hey " The Foodie Channel"! We will make sure to pass the word to "Mechelle", our customer service team will be happy to know that you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. - AutoDS Team -

Auto DS: AI Dropshipping & POD for Shopify
Auto DS: AI Dropshipping & POD
4.9 star
11,343 reviews

AutoDS Advanced All-In-One Shopify Dropshipping & POD App

Shopify App Store