Catalog Maker by Now in Store
Create retail & wholesale product catalogs - Catalog Maker
Rating
4.0
feedback
91
chart
#4,571
All reviews
Review RSS Feed
Aug. 15, 2025
It makes good catalog, but interactive options are limited. We can`t find where to see placed orders from interactive catalog (if choosing option add to wholesale order sheet) and there is an issue to link catalog to store front. No support or instructions online for this issue. In support chat send button doesn`t work.
Hi, I'm sorry to hear that you can't find the option to place orders. Our chat support is available from 9am to 5pm EST and if you write a message outside those hours it should send us an email. A member of the support team will contact you shortly to assist your with your issues. Best, Kwaku
July 30, 2025
So far, this app has saved me a tremendous amount of time. When I found a step within the app that I wasn't quite sure how to handle, I chatted with someone via the embedded chat and they gave me instructions right away. Thanks!
April 8, 2025
The support i received from the tech Adriana was absolutely amazing! She solved my issue in a flash! This app is awesome and would recommend it to anyone! Very simple to use and edit!
March 5, 2025
Support is not very good, sent many messages and the support chat send button does not work, very frustratinig.
Hi, I'm sorry to hear that you had problem contacting us. I will contact you directly via email to better understand why this was happening. Our customers usually don't have any issue contacting us via our live chat. Best, Kwaku
Jan. 28, 2025
So far very easy to create and edit my digital catalog. Looking forward to getting lots of use out of this app.
Jan. 23, 2025
The app’s features are convenient, but I frequently encounter errors that prevent me from progressing to the next step. For example, saving often fails, causing me to lose hours of work. Additionally, product metafields sometimes don’t load correctly, product data fails to display, or layouts break after publishing. I’ve run into numerous bugs, which has been frustrating. To make matters worse, support can take several days to respond, and I’m still struggling to resolve some issues. While I’m satisfied with the app’s functionality overall, it would be an excellent app if these bugs were addressed.
Hi, I'm Kwaku, one of the co-founder of the Catalog Maker. I'm sorry to hear that you encounter some issues with our App. I'm working with the support team to understand what was happening and we will contact you by email, if we need additional information to fix your issues. Best, Kwaku
Oct. 11, 2024
It is an absolute waste of money
Hi, I would love to chat with you to understand why you didn't have a good experience with our app since our users usually love it! In the meantime, I created a sample catalog that I sent to you by email. If you like it just let us know and we will happily complete it for you. Kwaku
Oct. 7, 2024
dont think twice... get this app. It is a game changer. tech support- issues solved in matters of minutes using the chat. and its not a chatbot... its a live human chat... i cant say enough about this. very pleased. a+++++
June 24, 2024
This has been an amazing resource to add on to our shopify. The Customer Support team was incredible at getting us set up and and even adjusted the programming to better serve us. Very thankful to have come across this program.
April 11, 2024
Love that it integrates with our Shopify store! We utilized their Custom Catalog service as our needs were very specific. They customized the catalog exactly how we wanted. They were quick to respond to questions and stayed in touch with their progress. Will continue to use this app for our annual catalog build.
March 6, 2024
We have been looking for an app like this for years. It's the best of it's kind. I also needed some customization and their customer support was very good. Quick response and very helpful. I am not a programmer so they were also very patient. I highly recommend.
Feb. 12, 2024
Haven't had a positive experience yet difficult to navigate and customers hate that all catalog order forms start at 1 not zero
Hi, we're sorry to hear about your challenges with the app. It seems we haven't received any previous contact from you on our support channels, but we're eager to resolve this. We'll be reaching out to you shortly to assist with navigation and discuss the catalog order forms. Your experience and satisfaction are crucial to us, and we're committed to making things right. Looking forward to speaking with you soon. Kwakuvi