All reviews

Rating Breakdown

  • 5
    66% (116 ratings)
  • 4
    9% (15 ratings)
  • 3
    6% (10 ratings)
  • 2
    3% (6 ratings)
  • 1
    16% (28 ratings)
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1 / 5 Share

Feb. 28, 2022

Conceptually a great idea, and it felt like for a while they were building something- but recently basic features have been failing consistently and even the support box bugged out. I cannot recommend this to someone at present.

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Hi, I'm sorry to read that you are having some troubles with our App at the moment. Our team is looking at your issue right now and we will get back to you ASAP. Best, Kwaku

1 / 5 Share

Feb. 7, 2022

I am sorry but Iam finding it not very user-friendly;y. For the cost per month, it should have some basic support, but I am unable to find that either. I just subscribed for a while year, but I would like to cancel and have a full refund. I am just not sure where or how to cancel?

Using app

29 days

Total reviews

2

Average rating

3.0

3 / 5 Share

Jan. 11, 2022

I use this help to help me make catalogs for my business. It works ok. We have not run into too many issues while using the app.

Using app

About 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi, My name is Kwaku. I'm the developer of the Catalog Maker. I'm sorry to hear that you encountered several issues with our app. I will love to go over the different issues you encountered with you over a call so that we can solve them as fast as possible. Next time you connect to the app, you can contact the support team via live chat and they will set up a call with me. Best, Kwaku

3 / 5 Share

Nov. 22, 2021

Lots of function, lots of flaws. Has CSS function to style the catalog as needed but has limitations too. No autosave feature so will lose changes if page freezes which happens often when dealing with a larger catalog or if you forget like I did. More often than not, editing is slow and takes a while to make changes needed to text, layout, etc. So no quick edits or changes, expect to spend a while editing waiting for the system to catch up with you when you click on text/while making changes to text. Horribly glitchy with Chrome browser at times, which is a super common browser to use but not sure it would work any better with any other browser but shouldn't have to tho, it should work with any browser. One of the most infuriating issue I found (so far but still working on the catalog so that could easily change) is that the About page img is hard to change... I removed old img, added new img, couldn't edit text afterwards. I removed img and text and tried layering the img under the text, clicked on img option on left of screen in edit layout mode and up pops up a text layer (wtf?). No matter how hard I tried, just couldn't get that to display right without having to completely start from scratch with a new page and build up my own About page. Another infuriating issue is that the text can be changed (font, size, color, etc) but when you look at it via html mode, there exist all the settings you selecting while changing out the font, size, and other attributes. All of it there, waiting to mess up how your text is displayed when you least expect it. All of it, littered throughout the paragraph in the background, ready to make your text look like sh**. Try cleaning it up and expect the page to freeze and the task becomes almost impossible to complete. Can't use custom fonts even tho it offers the use of them because the PDF export will not include them when you download the catalog, it feels like it's a gimmick to make the app seem full of features but in actuality it's only for certain uses not all (ie: custom fonts may be visible only for the digital catalog / editing phase but not PDF versions or something to that effect) which makes this feature completely useless for me. Frustrating . . . I am only giving this app any stars because it does have a lot of features that do make this app worth it IF the developers can fix the major issues the app has but not sure those issues will ever be worked on. Me personally, I am using this until I find something better and probably will never look back ಠ_ಠ

Using app

About 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi, Thank you for taking the time to write a review. We really appreciate it. We were not aware of these issues but we will try to reproduce them and fix them as soon as possible. We will follow up with you by the end of the week with an update. You should also know that you can contact us at any time on live chat if you have trouble editing your catalog and our customer support representative can even do the necessary modifications for you if you would like. Best, Kwaku

5 / 5 Share

Nov. 3, 2021

I have been using this app for years and it has been great! The staff are very good at helping you when you have any problems or questions.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

I have not used this app before yet, i just paid for it, i hope it is worth it. Looking forward to creating catalogues with it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 4, 2021

Confusing and complicated. Not doing any thing after i install the app. looks fancy but no any activities.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, I'm sorry to hear that you found our app confusing and complicated. Our support team is here to help you and guide you. They can also create a template for your business free of charge to help you get started so don't hesitate to reach out to us at [email protected]. We will be happy to provide any assistance you need. Best, Kwaku

3 / 5 Share

June 4, 2021

Works well but price is a bit steep. When will you consider a per page price or flexible plan as just want this for maximum 5 products.

Using app

Almost 3 years

Total reviews

3

Average rating

4.0

5 / 5 Share

May 16, 2021

For marketing and get more conversions social media, print for clients and much more better presentation for outside clients easy to use

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

The support is faaaaantastic. They are so helpfull and understanding for every problem or wish you have.. 10 stars from here

Using app

22 days

Total reviews

2

Average rating

3.5

1 / 5 Share

Dec. 4, 2020

I spent hours building my catalog and once I tried to open it, there were watermarks everywhere to upgrade my account. I was silly and wasted my time on this. Don't be me.

Using app

About 5 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi, I'm sorry to read that you thought that our software was completely free. We have already changed our Shopify app description so that very clear that PDFs have watermark during the trial period. We will do the same on our pricing page as well so that nobody find itself in the same situation as you. To compensate you for this misunderstanding, we will gladly offer you a discount on any plan you'd like. You can contact us on live chat and we will send you a coupon code. Again, our apologies for this confusion. Best, Kwaku

2 / 5 Share

Nov. 29, 2020

This was an expensive app for me to purchase and the GUI is glitchy on Google Chrome and after spending numerous hours creating my about page which has alot of text and uploading my font, I find the export does NOT function with my selected font. I went back and chose a generic font like Roboto and again, the export was terrible!

Using app

About 1 month

Total reviews

3

Average rating

3.3

Developer Reply

Hi, I'm sorry that you were having trouble with your font. As you may have already noticed on your account. This issue has been solved the same day you notified us about this. Please let us know if you have any other issues. Best, Kwaku

1 / 5 Share

Oct. 27, 2020

I have had this app downloaded for years and it was working just fine. After the latest update, I am no longer able to access the app or my catalogs. I have been paying a high monthly fee and not being able to eve access the app at all. I have even tried contacting support multiple times and am unable to find a solution. Waste of $500 the last 5 months. Too many errors.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi, I'm sorry that you are having trouble with our software. We received your first email on September the 10th and I personally replied to it but I didn't receive any reply from you. I also sent you an email yesterday with no reply as well so I think you should check your spam folder for ticket #211 and #418. I also have no problem accessing your catalogs so is it possible that you have two accounts with us? I will send you an email with more details. Best, Kwaku

1 / 5 Share

Aug. 18, 2020

not working :( no support and no use of this app, plus all our catalogs have been lost very big annual fee

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Hi, Our app is still 100% supported and compatible with the latest Shopify version. Concerning your catalogs, they are still there. You just have two accounts with us with two different emails. I'll contact you directly by email to solve this issue in private. Best, Kwaku

3 / 5 Share

June 2, 2020

Good idea but truly terrible UX and UI. Very hard to customize correctly not really what I was hoping for but going to continue testing

Store

CRANN

Using app

25 minutes

Total reviews

7

Average rating

4.0

Developer Reply

Hi, Thank you for your feedback. We recently released a new feature that gives you the ability to completely customize your design by using CSS. We can set it up for you if you would like. Best, Kwaku

5 / 5 Share

May 27, 2020

Will try it out this week, from what I had in my trial this app seems so worth it. Very powerful. You can create barcodes, product lists, catalogs and much more.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

4 / 5 Share

May 7, 2020

Great app. the upgrade is way too expensive for only barcode generator.

Store

FabHub

Using app

7 months

Total reviews

4

Average rating

4.8

2 / 5 Share

Nov. 14, 2019

UPDATE: I added one more star because their support has been responsive. They have fixed my issues, but I am still upset that it had to be brought to my attention from a sales lead. Needs more user testing on this app! They said the digital cart broke because they are working on the new one---but when were you going to notify your paying customers about the current one breaking??? OLDER REVIEW: Absolute garbage experience. The online print catalog is ok, but not intuitive in the slightest to update it. The digital catalog is atrocious. Some buttons just don't work, so many errors to count. It's basically the most unusable experience I've seen. Don't waste your money on this thing!

Using app

About 1 year

Total reviews

15

Average rating

2.5

Developer Reply

Hi, My name is Kwaku from Now In Store. I'm sorry to hear that you are experiencing trouble with our app. We have already released a fix for your issues with the digital catalog buttons (you will need to do a hard refresh of your page to use this fix, see shortcuts: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache). As you can see we are pretty responsive to our users. Would you mind giving me more details about other problems you might have encountered at [email protected]? I'm sure everything else can be easily fixed as well.

5 / 5 Share

Sept. 26, 2019

Excellent so far, just getting started and learning how to build, but pretty efficient and easy to learn with a bit of assistance i understood the variables and how to apply myself going forward. Very helpful support.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

Took a bit of time but does the trick! Would like to see a bit more control on the variant editing though

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your amazing review. Can you please contact me at [email protected] about your needs concerning variants? We do have some advanced features for customization that might help you accomplish what you need. Best, Kwaku