All reviews

Rating Breakdown

  • 5
    63% (57 ratings)
  • 4
    10% (9 ratings)
  • 3
    5% (5 ratings)
  • 2
    8% (7 ratings)
  • 1
    14% (13 ratings)

Reviews with Text

  • 96% (87)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 12, 2022

Easy to use among all other catalogs apps on the shopify app store. I would recommend this to businesses doing wholesale.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

First time using the app and it was very simple to use and provided great results. I had to get a hold of customer service do to my error in accidentally deleting one of my catalogs and they were most helpful in recovering the file. So far, great product!

Store

Sok-It

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 20, 2022

We have used this app for years and they always have amazing customer service this time we used the chat to help with page numbers and Adriana was excellent in helping to understand what was happening and actually fixed all the pages for us. Thank You!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

Great app, we use this every year! Simple and easy to use and connects easily with our online catalogue.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

1 / 5 Share

March 3, 2022

Hi, the business owner here. Currently, the app does not seem to work very well. There are a lot of bugs and glitches such as with resizing of photos which is the builder's main purpose. The builder also lacks many basic features such as very limited ways to sort products, inability to link the table of contents to pages created, product names and prices do not automatically update which means any catalogs you have you will have to constantly update your products one by one, and so many more issues. Another key issue is if you lapse on payment they immediately lock you out and you are unable to access all the catalogs you already paid for to create I am currently waiting for a response from their customer support team and if they are able to resolve our issues we will change our star rating and update what we mention here in the review.

Store

DezLin

Using app

4 months

Total reviews

14

Average rating

4.4

Developer Reply

Hi, Thank you very much for your review. We were not made aware of any bugs with our platform that would cause any delay in your plan or pause your use of the app; we will gladly solve any of those bugs if you give us more details about them. The owner reaches out to you via your support ticket. We are here to help you with everything you need; let us know if you need anything else. Best, Adriana

1 / 5 Share

Feb. 28, 2022

Conceptually a great idea, and it felt like for a while they were building something- but recently basic features have been failing consistently and even the support box bugged out. I cannot recommend this to someone at present.

Using app

7 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi, I'm sorry to read that you are having some troubles with our App at the moment. Our team is looking at your issue right now and we will get back to you ASAP. Best, Kwaku

1 / 5 Share

Feb. 7, 2022

I am sorry but Iam finding it not very user-friendly;y. For the cost per month, it should have some basic support, but I am unable to find that either. I just subscribed for a while year, but I would like to cancel and have a full refund. I am just not sure where or how to cancel?

Using app

14 days

Total reviews

3

Average rating

3.7

3 / 5 Share

Jan. 11, 2022

I use this help to help me make catalogs for my business. It works ok. We have not run into too many issues while using the app.

Using app

7 months

Total reviews

3

Average rating

4.3

Developer Reply

Hi, My name is Kwaku. I'm the developer of the Catalog Maker. I'm sorry to hear that you encountered several issues with our app. I will love to go over the different issues you encountered with you over a call so that we can solve them as fast as possible. Next time you connect to the app, you can contact the support team via live chat and they will set up a call with me. Best, Kwaku

3 / 5 Share

Nov. 22, 2021

Lots of function, lots of flaws. Has CSS function to style the catalog as needed but has limitations too. No autosave feature so will lose changes if page freezes which happens often when dealing with a larger catalog or if you forget like I did. More often than not, editing is slow and takes a while to make changes needed to text, layout, etc. So no quick edits or changes, expect to spend a while editing waiting for the system to catch up with you when you click on text/while making changes to text. Horribly glitchy with Chrome browser at times, which is a super common browser to use but not sure it would work any better with any other browser but shouldn't have to tho, it should work with any browser. One of the most infuriating issue I found (so far but still working on the catalog so that could easily change) is that the About page img is hard to change... I removed old img, added new img, couldn't edit text afterwards. I removed img and text and tried layering the img under the text, clicked on img option on left of screen in edit layout mode and up pops up a text layer (wtf?). No matter how hard I tried, just couldn't get that to display right without having to completely start from scratch with a new page and build up my own About page. Another infuriating issue is that the text can be changed (font, size, color, etc) but when you look at it via html mode, there exist all the settings you selecting while changing out the font, size, and other attributes. All of it there, waiting to mess up how your text is displayed when you least expect it. All of it, littered throughout the paragraph in the background, ready to make your text look like sh**. Try cleaning it up and expect the page to freeze and the task becomes almost impossible to complete. Can't use custom fonts even tho it offers the use of them because the PDF export will not include them when you download the catalog, it feels like it's a gimmick to make the app seem full of features but in actuality it's only for certain uses not all (ie: custom fonts may be visible only for the digital catalog / editing phase but not PDF versions or something to that effect) which makes this feature completely useless for me. Frustrating . . . I am only giving this app any stars because it does have a lot of features that do make this app worth it IF the developers can fix the major issues the app has but not sure those issues will ever be worked on. Me personally, I am using this until I find something better and probably will never look back ಠ_ಠ

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi, Thank you for taking the time to write a review. We really appreciate it. We were not aware of these issues but we will try to reproduce them and fix them as soon as possible. We will follow up with you by the end of the week with an update. You should also know that you can contact us at any time on live chat if you have trouble editing your catalog and our customer support representative can even do the necessary modifications for you if you would like. Best, Kwaku

5 / 5 Share

Nov. 3, 2021

I have been using this app for years and it has been great! The staff are very good at helping you when you have any problems or questions.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

I have not used this app before yet, i just paid for it, i hope it is worth it. Looking forward to creating catalogues with it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 29, 2020

This was an expensive app for me to purchase and the GUI is glitchy on Google Chrome and after spending numerous hours creating my about page which has alot of text and uploading my font, I find the export does NOT function with my selected font. I went back and chose a generic font like Roboto and again, the export was terrible!

Using app

About 3 hours

Total reviews

3

Average rating

3.3

Developer Reply

Hi, I'm sorry that you were having trouble with your font. As you may have already noticed on your account. This issue has been solved the same day you notified us about this. Please let us know if you have any other issues. Best, Kwaku

2 / 5 Share

Nov. 14, 2019

UPDATE: I added one more star because their support has been responsive. They have fixed my issues, but I am still upset that it had to be brought to my attention from a sales lead. Needs more user testing on this app! They said the digital cart broke because they are working on the new one---but when were you going to notify your paying customers about the current one breaking??? OLDER REVIEW: Absolute garbage experience. The online print catalog is ok, but not intuitive in the slightest to update it. The digital catalog is atrocious. Some buttons just don't work, so many errors to count. It's basically the most unusable experience I've seen. Don't waste your money on this thing!

Using app

8 days

Total reviews

15

Average rating

2.5

Developer Reply

Hi, My name is Kwaku from Now In Store. I'm sorry to hear that you are experiencing trouble with our app. We have already released a fix for your issues with the digital catalog buttons (you will need to do a hard refresh of your page to use this fix, see shortcuts: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache). As you can see we are pretty responsive to our users. Would you mind giving me more details about other problems you might have encountered at [email protected]? I'm sure everything else can be easily fixed as well.

5 / 5 Share

Sept. 26, 2019

Excellent so far, just getting started and learning how to build, but pretty efficient and easy to learn with a bit of assistance i understood the variables and how to apply myself going forward. Very helpful support.

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

Took a bit of time but does the trick! Would like to see a bit more control on the variant editing though

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your amazing review. Can you please contact me at [email protected] about your needs concerning variants? We do have some advanced features for customization that might help you accomplish what you need. Best, Kwaku

5 / 5 Share

Sept. 25, 2019

So quick & easy to use! I love how the customer service team contacted me right away to help. Very straightforward.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

June 18, 2019

I'm giving 4 stars instead of 5 because I am still creating our store catalog. However, this app has been fairly simple to navigate and I am pleased with the part of the catalog that I have completed thus far.

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

June 13, 2019

Very easy and quick to use! I developed our first catalog in just five minutes and was ready to send out to wholesalers

Using app

41 minutes

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 21, 2020

Love it! I can add product variants info and images to the catalog, wholesale prices and completely configure the look of my catalog with CSS.

Store

Asigbe

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

April 13, 2019

Appalled at the cost which I only discovered after 2 hours working on my catalogue. $99 a month is a rip off!

Using app

3 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi, I'm sorry to hear that you worked for 2 hours before discovering our pricing. We try to make it clear as possible that our software isn't free by putting our prices on the Shopify App page. Best.