2MileSix review for ADU: Automatic Discounts
March 9, 2023
first deal quite easy to set up but then the nightmare starts. 4 weeks later the support doesn't even understand a basic need and basic business set up. They answer but make you repeat your need everytime. I've repeat it in 4 different ways and with exemple but still everything is wrong. They don't even pay attention to what has already been set up in your back office. when you want to set up a deal for a limited time, make sure to anticipate 5 month before to be sure to not miss the date of your sales.
Hey 2MileSix, Thanks for sharing this feedback. Apologies we have made you repeat your needs, we are truly trying to understand what issue you are facing! We have gotten in touch over email to suggest a video call, as video is a super helpful way to understand your exact issues. As agreed during our call yesterday, we've reached out to you through email to provide a workaround and set up your discounts. We would love to hear back from you to let us know if everything is working now. Please rest assured that if anything else comes up, our Support team has your back! Thanks!
