Automatic Discounts & Upsells  for Shopify

Automatic Discounts & Upsells

ADG - Automatic Discount & Upsells for Shopify

Rating

4.3

feedback

276

Reviews

chart

#2,157

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    5%
  • Less than a month
    22%
  • Less than a year
    40%
  • More than a year
    30%

Reviews Summary

The reviews for the ADG Automatic Discount & Gifts Shopify App are mostly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the app's ability to create custom discounts and promotions tailored to their specific needs. The support team, especially individuals like RG and Ron, are praised for their quick responses, helpful videos, and personalized assistance in setting up and troubleshooting the app. However, there are some concerns raised about the pricing model of the app, with users finding the fees, especially the percentage of sales charged, to be high and not always justified for sporadic use. Some users also mentioned occasional difficulties in setting up and using the app, particularly with complex promotions or specific functionalities like the automatic discount applier for first-time visitors.

Highlights

Excellent customer service and support
Customizable discounts and promotions
Concerns about pricing model
Occasional difficulties in setup and functionality
Praise for specific support team members like RG and Ron

Rating Breakdown

  • 5
    72% (200 ratings)
  • 4
    9% (25 ratings)
  • 3
    2% (5 ratings)
  • 2
    4% (10 ratings)
  • 1
    13% (36 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 19, 2024

It has all the features I’ve been looking for but couldn’t find in other apps, and it works with the Rebuy. RG was amazing, he walked me through the setup on a call and answered all my questions with such patience and clarity. I couldn’t be happier with the experience and highly recommend!

Store

Maude

Using app

--

Total reviews

8

Average rating

4.9

5 / 5 Share

July 11, 2024

This app is so robust -We use it to hyper-customize discounts and gifts with purchase. The functionality is much greater than what Shopify offers out of the box, and the service is fast, friendly and helpful!

Using app

4 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Hi there LoveSeen team! It's great to hear that you had a wonderful experience with our app! Thank you so much for taking the time to leave feedback, we truly appreciate your support. Please let us know if there's anything else we can help you with. Thank you for choosing ADU!

5 / 5 Share

July 8, 2024

The app does exactly what is says it does, perfectly. The customer support is exceptional. I am not a tech person and their guidance was so simple and straightforward and made it very easy for me to achieve what I needed. Very good service!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Aleksander Revas! Thank you so much for the heartwarming review! Your feedback is very important to us and we're glad that we're able to help you out. If you need further assistance, you know where to reach us!

1 / 5 Share

July 8, 2024

This is the worst app we've ever used! Stay away! We ran a semi-annual sale last week, and 3 random issues happened and they never fix it for us. 1. Sometimes the app will give customer 100% discount, which means giving away our products for free. 2. Sometimes the app will give customers 70% discount instead of the 30% discount that we set up. 3. Sometimes the app will skip some orders and gave the customer 0% discount. Everything was just random. Stay away. This app is full of bugs and issues.

Store

PH5

Using app

Over 1 year

Total reviews

2

Average rating

1.0

Developer Reply

Thanks for taking the time to post that. It was painful for me to read, but it seems a fair assessment of your issues. I'm so sorry about your experience with us so far. I realize it feels like we weren't doing anything to help with these technical problems, but I promise you this case has been at the top of our priority list for at least a week. If you're open to it, I would love to jump on a quick call with you to discuss. We still want to get this fixed for you! Best, Hannes Bez Director of Customer Experience

5 / 5 Share

July 6, 2024

i really hope that this helps my sails

Using app

4 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hey there VT Supply.Store! We're thrilled to have you on board! If you have any questions or need any help setting up the app, please feel free to reach out to us! We'll do our best to help increase your sales. Thank you for choosing ADU!

All reviews

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