WRAPTIE review for ADU: Automatic Discounts

1 / 5

May 13, 2019

Counterintuitive and difficult to use. After being installed for some time I then noticed zero sales and investigated why. Source code fault on the APP. 1 week later still no resolution... Oh boy :(

Store

WRAPTIE

Using app

Over 1 year

Total reviews

7

Average rating

3.7

Developer Reply

UPDATE on 05/16/2019: We found the cause of the broken checkout. It was cause by the discount code name itself (15%_OFF_US_$100_OR_MORE). Special characters like % and $ and even underscore shouldn't be used in the coupon code name. --- Hi Mark, thanks for the feedback. We sent a login request but it stayed "pending" for 5 days and then got rejected. The issues you faced was specific to your store, we couldn't reproduce this issue our our 3 dev stores. We actually tried many things to fix it our side, but it's almost impossible to reproduce the same store environment with the same apps, same scripts, same theme with the same customization. I apologize for the inconvenience it caused to your business, sincerely. If you want to give another shot to the app, on your live store or on a clone store with the same setup, let us know and we will work on it as long as it's fixed.

ADU: Automatic Discounts for Shopify
ADU: Automatic Discounts
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ADG - Automatic Discount & Upsells for Shopify

Developer
Shopify App Store