Botany Trade Co. review for ADU: Automatic Discounts
July 21, 2019
1) It says 7-day free trial but app doesn't prompt you to activate this feature. Very miss leading. I am not paying $150+ and additional one time fees without seeing whether app works on my site or not. 2) App itself seems not very user friendly, very difficult to navigate. 3) I can't find what I need to do unless i stop and read every single unnecessary tabs and columns. (while trying to avoid all "subscribe, must subscribe, this feature premium only, get now..." notifications pops everywhere...) 4) Works very slow, sometimes freezes and you have to close the windows and log in to your shopify again (I have 2018 iMac , 256mps internet) 5) Finally I was able to add a rule to test it and waited 20 minutes, still n change. 6) I don't think this worth it. Will update again for good or bad...
Hi, thanks for the feedback. 1) When you install the app, the app is free. The 7-day free trial only starts when you enable a paid subscription (monthly or yearly plan). If you need more than 7 days to test and see if the app works for your needs, contact us. 2 & 3) We're always trying to improve the admin screens, with the addition of new features it can get crowded. The main navigation is by clicking on the badges/icons in the header. We're adding a step-by-step tutorial this week admin side to make it clearer. 4) Could you explain to us step-by-step please what you did to make it freeze? This should happen. If you take the time to send us an email to [email protected], that would be very appreciated. 5) If you create a discount rule (basic or advanced), you first need to activate a subscription and therefore the 7-day free trial at the same time. 6) If you explain to us your use case, we can guide you through if it's worth for your needs or not.
