AfterShip Referral & Affiliate
Referral and Affiliate Marketing Tool - AfterShip Loyalty
Rating
4.9
feedback
1,067
chart
#1,485
All reviews
Review RSS Feed
Feb. 3, 2025
Thank you for your feedback. We are sorry for any inconvenience you faced while seeking support. We always aim to make the process as smooth as possible. To know more about your requirement, one of our experts has reached out via email to schedule a screen share meeting and demonstrate the features of our application. We’re happy to assist with any questions or concerns. We’re also open to any suggestions you may have, as understanding the needs of our users helps us meet their expectations and deliver an engaging experience. If you need assistance while setting up the app or have questions about any feature, please feel free to contact us via the live chat option in your account or email us at [email protected]. Best regards, Team AfterShip
Feb. 3, 2025
Pricing structures are unclear right off the bat, but support is quick to answer my questions. I have an inkling feeling that I might get blindsided by fees.
Jan. 31, 2025
NEVER use Affiliate Link with them!!! I started an Influencer Campaign on 16th of january and got A LOT of orders -> I can only see one in the Dashboard. This is ridiculous. I already lost so much time writing with more than 5 people from "Support" who keep saying "wait for 7 days after sale is confirmed". Its been already 2 weeks and I got NO SUPPORT and need to pay the influencer! If I dont get any help from development Team; I will have to calculate manually the Influencer Commission... THIS APP & Support are a disaster!!
Thank you for your feedback, and we sincerely apologize for the experience you've had. We completely understand your concern, and we take your feedback seriously. Regarding the missing orders in the dashboard, we’ve already escalated the issue to our development team, and they are actively investigating it. We’ll make it a priority to resolve this issue as soon as possible and help you provide the correct commission to pay to influencers. The wait times you’ve encountered are not up to our standards, and we deeply regret the inconvenience this has caused. We strive to provide timely support, and we apologize for not meeting your expectations. We truly appreciate your patience and understanding during this process, and we’re committed to resolving the matter swiftly. If you have any additional questions or need further assistance, please don't hesitate to reach out to us via the live chat option available in your account, or email us at [email protected]. Best regards, Team AfterShip
Jan. 25, 2025
Thanks for your valuable feedback. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Jan. 19, 2025
Love that aftership has all small business needs in a place. Quick and helpful customer service
Jan. 4, 2025
AfterShip's ease of setup and implementation has been a highly positive experience.
Dec. 26, 2024
quick and fast response
Thank you so much for taking the time to share your valuable feedback. We're glad to hear that you've recently installed our product. Your feedback is immensely valuable to us. We're open to any suggestions you may have, as understanding the requirements of our users helps us meet their expectations and deliver an engaging experience. If you need any assistance while setting up the app or have questions about any feature, please feel free to contact us via the live chat option available on your account or email us at [email protected]. We will strive to ensure that your experience with us becomes worthy of a 5-star rating. Regards, Team AfterShip
Dec. 17, 2024
I initially faced issues with changing the influence status but figured it later probably because I was on my cell. The tool is amazing and will help any small business owner that is working with influencers to easily track their sales. Thank you so much for creating such a great tool!
Dec. 16, 2024
Great app and excellent service from Pooja. Highly recommended for anyone looking for a reliable solution. Pooja went above and beyond to assist, making the experience even better. I’m really impressed!
Dec. 15, 2024
Thanks for your valuable feedback. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Dec. 6, 2024
Have been using this company for years. They provided essential services for your Shopify backend