AfterShip Referral&Affiliate
Referral and Affiliate Marketing Tool - AfterShip Loyalty
Rating
4.9
feedback
2,609
chart
#1,157
All reviews
Rating Breakdown
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Dec. 6, 2023
It's kind of like the app reads your mind and makes everything super easy to do.
Dec. 5, 2023
I knew this app was what I needed, so I immediately installed it. It's very easy to use, and does the job perfectly. I can now easily get influencers to help me bring in more customers for my store.
Dec. 4, 2023
I suggest, Don't use the APP!!! I lost $499.80 after a Shopify customer made a purchase. I worked with Customer Support and they have yet to fix the issue. One Customer support person said the Shopify Customer referred themself, and as was able to receive the discount code. The Referral History section of the app showed no (0) referrals! Also, no purchase was made to trigger the App to give the discount code. I.e., I used the Referral Program popup where the Advocate will get 10% off when a referee makes the 1st purchase. I still have the App installed but deactivated the referral program, in hopes it will be fixed. According to the AfterShip Affiliates Customer person, "the discount rule totally relies on Shopify's ability, currently, they don’t support excluding specific customers from using the coupon".
Thank you for taking the time to share your feedback with us. Please accept our sincere apology for the experience you had. This is not the experience we want to provide to our users. We understand that you faced an issue due to our referral program campaign, which negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations. For this, we are assigning dedicated support for your AfterShip Affiliate account. Please check your inbox, as you will be contacted via email shortly. Trust us, we work very hard to make our app user-friendly and provide a great support experience. Regards, Team AfterShip.
Dec. 2, 2023
Ayushi was very helpful with upgrading quote at initial setup. So far the setup seems very easy and intuitive.
Dec. 2, 2023
I had use their services before and they always have fast services and helpful staff.
Nov. 30, 2023
Nov. 30, 2023
Not working fully.
Thank you for taking the time to share your feedback with us. Please accept our sincere apology for the experience you had. However, this is not the experience we want to provide to our users. We are sorry to hear that the app is not working on your end. We want to fix it for you if there is any bug we will definitely check with our development team. Regarding this, one of our support team members sent you an email to fix this for you. We are looking forward to hearing from you over the email. We are open to any suggestions. We will try our best to provide you with the best experience. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
Nov. 28, 2023
Nov. 27, 2023