AfterShip Referral & Affiliate
All reviews
Love this app and the support is excellent! Really appreciate all the features and I am using several of them,
This app used to be simple and did what it needed to do even at the free version, but as I was trying to add more affiliates after a change was made in the app I can't use it anymore. I can't add any new affiliates because there's literally no way to generate a code for them. The button to generate a code is gone and the only option there is to send an invite email, but when the email is sent there's nothing that happens and there's no button in the email for the affiliate to join or generate a code. I've wasted a lot of time trying to fix this and contact support. The support is also very slow to non-existent. I've had the app for over half a year and the contact support button has never done anything. I've tried to reach out through email on the Shopify side of things and also by emailing them. I didn't get a response. I've ultimately lost sales so I'll be using a different app.
Apologies for the inconvenience caused. We are constantly striving to make your experience better with our application. I understand you are not unable to use the app. The button to generate a code is gone and the only option there is to send an invite email, but when the email is sent there's nothing that happens and there's no button in the email for the affiliate to join or generate a code. I can see that you are also not happy with the customer service support. Your feedback and suggestion have been registered and in case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience the best customer support. We are available 24/7. You can always contact us via the live chat option available on your account. Regards, Rupam Team Affiliate Marketing and Referral
Love the App so far would recommend others to download it as well. Service is great, fast and helpful
helped me with influencer marketing and the support system is great. I defiantly recommend downloading and giving this a try
nice support! unfortunately no auto-billing - you need to connect with your affiliates - but nice product! support is realllly fast and worthful
Thanks for your valuable feedback. I can see that you are not happy with the fact there is no auto-billing. However, you are happy with the support. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Sarma Tamuli Team Automizely
I only want a simple 'Refer a Friend' mechanism, rather than a whole Loyalty program. This does the job and was easy to install. When I had a question, I had instant support from Pratiksha, who was patient and friendly.
The overall UI design of this application is excellent, the support team is also very active, and the follow-up effect is still being observed. In short, it is a great experience!
I just got started. I haven't got any referrals yet, but the setup was easy. It remains to be seen whether it will be effective for generating revenue or not.
Thanks for your valuable feedback. I can see that you haven't got any referrals yet, but happy with the setup process. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Sarma Tamuli Team Automizely
Super helpful support! Easy to setup the system as well. Able to handle our affiliate and referral needs easily.
Love apps from this company. Super helpful service as well!! They are great to use and have been very helpful for our business.
quick response and easy use. It is a better app, I like it. I'd like to use it in all my stores, lol
Easy to setup, as one free APP, it is enough ! GOOD to try it. But I suggest it should have a function that the influencer can be auto-notified how many transaction through the referral url, and how much commission he can earn.
The customer service is so good) They reply to me very timely. Hope it can help my store a lot. So far everything is ok.
I just started using the app so I haven’t experienced the benefits yet. What I can say is they have great customer service.
I use this app for my loyalty program. Customer service is fast and accurate. I would recommend this app to my fellow tore owners
So far so good! They don't charge you to remove the branding & it seems a lot easier to use than others I tried!
I'm still learning how to use the app, but the customer service experience I have had so far has been awesome.
Ho chiesto assistenza ed immediatamente hanno provveduto alla risoluzione del problema. Consigliato
really simple to understand, has everything I need. Support was extremely prompt as well in helping to remove branding and provide some how-to guidance in setting this up for the first time.
Prabha was helpful. Wish there was a way to get automatic updates when someone signs up. Thank you for your service
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.