AfterShip Personalization
AfterShip Checkout Upsell & Personalization
Rating
4.7
feedback
67
chart
#2,201
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
48%
-
Less than a day
31%
-
Less than a month
63%
-
Less than a year
75%
-
More than a year
4%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its superb customization options, smooth onboarding process, and excellent customer support. Many users find the app easy to use and helpful for enhancing their online store's customer experience. The support team is highlighted for their quick responses and willingness to assist with any issues. However, there are a few negative reviews mentioning issues with billing and expectations not being met regarding the free plan's terms and conditions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 11, 2025
I use this app from Feb.12th and delete on Apr.7th, I send feedback and pictures to them and after they send a email to ask my email address, nobody give me the answer about my questions for a week, whatever I say nobody give me the feedback. I delete this app but still paying for them, the payment didn't not stop.
Dear Customer, We apologize for the delayed response you received on email. We understand that you were charged after you cancelled your subscription, and hope to address the issue. You have upgraded the subscription twice after the billing cycle on 5-Apr & 7-Apr before you cancelled the subscription which is why these were added to your bill as per Shopify's App Charges policy. Once an app is uninstalled or subscription cancelled, AfterShip complies with Shopify's terms and does not bill customers from the next billing cycle. We have also responded to the email you have sent explaining the charges further. Regards Philips Tourangbam AfterShip
Feb. 20, 2025
Really great App with superb customization options and a very smooth onboarding process. Would recommend and am looking forward to seeing the results.
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