AfterShip Personalization
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I use this app from Feb.12th and delete on Apr.7th, I send feedback and pictures to them and after they send a email to ask my email address, nobody give me the answer about my questions for a week, whatever I say nobody give me the feedback. I delete this app but still paying for them, the payment didn't not stop.
Dear Customer, We apologize for the delayed response you received on email. We understand that you were charged after you cancelled your subscription, and hope to address the issue. You have upgraded the subscription twice after the billing cycle on 5-Apr & 7-Apr before you cancelled the subscription which is why these were added to your bill as per Shopify's App Charges policy. Once an app is uninstalled or subscription cancelled, AfterShip complies with Shopify's terms and does not bill customers from the next billing cycle. We have also responded to the email you have sent explaining the charges further. Regards Philips Tourangbam AfterShip
Really great App with superb customization options and a very smooth onboarding process. Would recommend and am looking forward to seeing the results.
Love this so much Very helpful and detailed for newbies
AfterShip Personalization has worked wonders for our business! It's changing the game on how we enhance our customers' experience!
Leicht einzurichten, übersichtlich und sehr funktional. Wir sind sehr zufrieden bislang.
Help me with an issue i couldn't solve in a very quick fashion . they do great work highly recommended
Easy to setup, currently on free trial. Will see if it works.
very high end software with more than phenomenal assistance
very easy to navigate the app!
very good app
Thanks for your valuable feedback. We are hoping to know how we can make your experience a 5-star one.It is always nice to know the requirements of our users so that we can meet their future expectations and provide an engaging experience. We are open for each recommendation or feedback from our users to make their experience great. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team Aftership
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