All reviews

Rating Breakdown

  • 5
    87% (555 ratings)
  • 4
    6% (37 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    6% (37 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2024

Fantastic support. She was very thorough and even offered to do live support via screenshare. I learnt so much in a short amount of time. Thank you so much. Great Job!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Excellent App

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2024

Karan as the GREATEST!!! He helped through the entire process for hours great assistance great person highly recommend thanks so much!!!!!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

It's very easy to use. Not heard to understand, absolutely convenient!! I love it....

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

i like this app because it is easy to use. The support it always there to answer your questions. Thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Easy to set up and customer service is really helpful!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2024

Sadhan very helpful customer support. Helped me so fast through chat.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Karan answered my questions clearly and straight to the point. Really helpful. Satisfied customer.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Karan really helped me with linking my products he was patient, and easy to work with. I was ready to uninstall the app until he helped me

Store

My Store

Using app

27 days

5 / 5 Share

June 14, 2024

The folks at Aftership in the customer care team are incredible. Walked me through step by step (twice) on some updates that were needed. Very patient and very helpful.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 12, 2024

I have the best customer service experience with Jai. He was so fast and polite and resolved my issue immediately. Also, this makes using your TikTok Shop an instant success. So much easier than going it alone!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

I had issues connecting my store, however Karan helped me in less than 10 minutes and everything worked after that. Thanks Karan! "not a fake review"

Using app

About 14 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

June 10, 2024

confusing at first but we managed to solve the issue

Using app

5 days

Total reviews

1

Average rating

4.0

Developer Reply

We greatly appreciate your feedback, and we're glad to hear that you were able to resolve the issue. If you are still facing any issues or have any further questions, please don't hesitate to let us know and I have noticed you have successfully placed 2 orders and they're synced too. To ensure a seamless onboarding experience, we can schedule a call at your convenience. During this call, we can address any remaining concerns and guide you through the app's functionalities to ensure you get the most out of it. Please let us know your availability and preferred time slot or you can block our calendar here:https://calendly.com/aftership-feed/aftership-feed-support?preview_source=et_card&month=2024-06&date=2024-06-11 We value your feedback and are dedicated to enhancing our app to meet all your requirements. If there's anything specific you would like to discuss or areas where you feel we can improve, please feel free to share your thoughts with us. We look forward to your updated review and sincerely hope that your experience with us becomes worth a 5-star rating.

5 / 5 Share

June 7, 2024

Deep's Goated

Using app

About 2 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

June 5, 2024

Pooja was very helpful and patient with me. She helped me understand why my products were not syncing and she provided me with the step-by-step process to bulk sync my products. Thank you so much Pooja, you were awesome!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 3, 2024

Solved the problem :)

Store

My Store

Using app

12 days

5 / 5 Share

June 3, 2024

Prabha was very knowledgeable and resolved my issue very fast!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

Excellent assistance, walked me through entire process

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2024

Yes excellent customer service by Karan

Store

My Store

Using app

13 days